If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
now you must call MS to activate
skydiver wrote:
"As of February 28, Microsoft will disable Internet activation for all [OEM] Windows XP product keys..." http://www.eweek.com/article2/0,1759,1769531,00.asp What does this mean? Well, activation used to be quick and automatic via an internet connection for OEM Windows XP. Not any more. Now you'll have to call MS on the telephone every time you reinstall your OEM Windows XP op system. That includes Compaq's and HP's of course. The best of luck to anyone who has to ring Microsoft for person to person activation. I was unlucky enough to have to do this today and it took one hour and forty minutes of absolute frustration to achieve reactivation after a re-install. I was transferred around from person to person, all of whom bar one, seemed only interested in getting me off their phone and on to someone else. My experience included two transfers to an Indian call centre with the second "helper" saying that he would have to transfer me back to their tech. dept. in Sydney - I am in Melbourne, Australia - which resulted in me being connected to someone from a company which has nothing to do with Microsoft. Eventually I insisted on talking to someone further up the line. After several failed attempts to achieve that I got onto a level two tech. who solved the problem & achieved reactivation. The whole sorry saga revolved around the fact that my situation - a customers situation actually - did not fit their script and no-one knew what to do if it was not on their "resource sheets" as they kept calling them. I will not waste time detailing the problem but it was not all that complicated - and it was a Microsoft idiosyncrasy - but only one tech/helper could deal with it, my now good buddy (MNGB) Mark who sorted it out by persisting with me and the problem, and finally we achieved the result. To think that it took 100 minutes was just appalling. I spoke to around seven different people in various locations and whilst all of them were polite, none of them except MNGB Mark tried hard enough to help. It is not as though I am a novice at activating, I have done dozens and it is fairly simple - but only if you fit the narrow "mould" Microsoft has for this task. I have drafted a letter to the powers that be in Microsoft Australia, but expect it will fall on deaf eyes but I'll give it a go. In ending I add that I am not a Microsoft "basher" but do not think that you should have to put up with this. -- Regards Echy Greetings from Melbourne, Australia www.thatsmelbourne.com.au |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
My horrible ATI tech support call | Lydokane | Ati Videocards | 12 | July 25th 04 12:57 AM |
Call of Duty Part 2 | Skybuck Flying | Nvidia Videocards | 0 | May 13th 04 11:45 AM |
Call of Duty ok. | Skybuck Flying | Nvidia Videocards | 0 | May 13th 04 11:01 AM |
GeForce4 Ti4600, Driver problems + crashing Call of Duty... | Carlos Fandango | Nvidia Videocards | 3 | January 3rd 04 03:13 AM |
XP and G400 : How to activate "Dual Head Clone" ? | [email protected] | Matrox Videocards | 7 | August 5th 03 11:27 PM |