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Unable to install a network HP DeskJet 810C Series printer on a Windows 2000 client



 
 
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Old January 9th 04, 01:20 PM
Fernando Ronci
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Default Unable to install a network HP DeskJet 810C Series printer on a Windows 2000 client

Hi,

I'm having trouble installing on a Windows 2000 workstation a "HP
DeskJet 810C Series Printer" connected to a Windows NT 4 server.
I run the "Add printer" wizard on the Windows 2000 workstation, choose
to install a network printer, click "Next", the tree displaying all
networked hosts and printers appears, I pick the "HP DeskJet 810C
Series Printer", which is physically connected to a Windows NT 4
server, and then I get the following error:
The server on which the "HP DeskJet 810C Series Printer" printer
resides does not have the correct printer driver installed. If you
want to install the driver on your local computer, click OK.

Then I select "OK" and windows 2000 tries to install the driver, but
the following message pops up:
The file '*.inf' on (Unknown) is needed.
Type the path where the file is located and then click 'OK'.

From this point, I cannot figure out which is the needed .inf file.
The CD-ROM that came with the printer doesn't have any drivers for
windows 2000. I refer the dialog box to c:\winnt\system32 ,
c:\winnt\system, and even to the driver CD provided by HP, but nothing
worked. Also, HP's site doesn't have the driver available for
download, instead, a message saying that it comes native with windows
2000 is shown.

My question is:
How do I install the HP DeskJet 810C printer driver on a networked
windows 2000 workstation where the printer is physically connected to
a Windows NT 4 server ?

Help appreciated.
Thank you,

Fernando Ronci
E-mail:
 




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