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problem with internet... stops working after a couple of pages



 
 
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  #1  
Old October 1st 03, 12:04 PM
p s
external usenet poster
 
Posts: n/a
Default problem with internet... stops working after a couple of pages

hi there
a friend recently had the msblast virus and then removed it following the
steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute (i.e.
browse to two or three sites) and then just gets constant 'page not found'
errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix, ran
windows update....... but the problem remains. there is no firewall active
(winxp or zonealarm etc.). i have checked task manager and nothing suspect
seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly want to
avoid if possible....
does anybody know how i can fix this problem?
thanks


  #2  
Old October 1st 03, 01:56 PM
Paul Hutchings
external usenet poster
 
Posts: n/a
Default

"p s" wrote in
:

hi there
a friend recently had the msblast virus and then removed it following
the steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute
(i.e. browse to two or three sites) and then just gets constant 'page
not found' errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix,
ran windows update....... but the problem remains. there is no
firewall active (winxp or zonealarm etc.). i have checked task manager
and nothing suspect seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly
want to avoid if possible....
does anybody know how i can fix this problem?
thanks


If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul
--
paul at spamcop.net
  #3  
Old October 1st 03, 03:15 PM
JT
external usenet poster
 
Posts: n/a
Default

On 1 Oct 2003 12:56:49 GMT, Paul Hutchings wrote:

"p s" wrote in
:

hi there
a friend recently had the msblast virus and then removed it following
the steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute
(i.e. browse to two or three sites) and then just gets constant 'page
not found' errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix,
ran windows update....... but the problem remains. there is no
firewall active (winxp or zonealarm etc.). i have checked task manager
and nothing suspect seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly
want to avoid if possible....
does anybody know how i can fix this problem?
thanks


If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul


Also: Check the HOSTS file. Should be almost empty. Have seen some
hijackers lately that fill it with junk and as these sites get taken down,
the Page Not Found errors come up. You can safely delete the Hosts file as
well, but it can come in handy if you understand it.

JT
  #4  
Old October 1st 03, 03:39 PM
p s
external usenet poster
 
Posts: n/a
Default


"Paul Hutchings" wrote in message
.4...
"p s" wrote in
:

hi there
a friend recently had the msblast virus and then removed it following
the steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute
(i.e. browse to two or three sites) and then just gets constant 'page
not found' errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix,
ran windows update....... but the problem remains. there is no
firewall active (winxp or zonealarm etc.). i have checked task manager
and nothing suspect seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly
want to avoid if possible....
does anybody know how i can fix this problem?
thanks


If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul
--
paul at spamcop.net


thanks for the info.... i will check and run ad-aware and get info on the
lookup... the pc is at a different house so i need to go round and check


  #5  
Old October 1st 03, 03:39 PM
p s
external usenet poster
 
Posts: n/a
Default


"JT" datacare@localhost wrote in message
s.com...
On 1 Oct 2003 12:56:49 GMT, Paul Hutchings wrote:

"p s" wrote in
:

hi there
a friend recently had the msblast virus and then removed it following
the steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute
(i.e. browse to two or three sites) and then just gets constant 'page
not found' errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix,
ran windows update....... but the problem remains. there is no
firewall active (winxp or zonealarm etc.). i have checked task manager
and nothing suspect seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly
want to avoid if possible....
does anybody know how i can fix this problem?
thanks


If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul


Also: Check the HOSTS file. Should be almost empty. Have seen some
hijackers lately that fill it with junk and as these sites get taken down,
the Page Not Found errors come up. You can safely delete the Hosts file as
well, but it can come in handy if you understand it.

JT


hi, where can i find the HOSTS file?
thanks


  #6  
Old October 1st 03, 03:43 PM
JT
external usenet poster
 
Posts: n/a
Default

c:\windows\system32 or c:\winnt\system32 depending on which is your windows
home directory

On Wed, 01 Oct 2003 14:39:21 GMT, "p s" wrote:


"JT" datacare@localhost wrote in message
ws.com...
On 1 Oct 2003 12:56:49 GMT, Paul Hutchings wrote:

"p s" wrote in
:

hi there
a friend recently had the msblast virus and then removed it following
the steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute
(i.e. browse to two or three sites) and then just gets constant 'page
not found' errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix,
ran windows update....... but the problem remains. there is no
firewall active (winxp or zonealarm etc.). i have checked task manager
and nothing suspect seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly
want to avoid if possible....
does anybody know how i can fix this problem?
thanks

If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul


Also: Check the HOSTS file. Should be almost empty. Have seen some
hijackers lately that fill it with junk and as these sites get taken down,
the Page Not Found errors come up. You can safely delete the Hosts file as
well, but it can come in handy if you understand it.

JT


hi, where can i find the HOSTS file?
thanks


  #7  
Old October 1st 03, 06:15 PM
S.Heenan
external usenet poster
 
Posts: n/a
Default

p s wrote:

hi, where can i find the HOSTS file?
thanks



C:\WINDOWS\system32\drivers\etc
--
Winerr 012 - Cash Underflow - Credit Card Number Will Be Assimilated


  #8  
Old October 2nd 03, 07:52 PM
Shep©
external usenet poster
 
Posts: n/a
Default

On Wed, 01 Oct 2003 11:04:46 GMT, In this world we created "p s"
wrote :

hi there
a friend recently had the msblast virus and then removed it following the
steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute (i.e.
browse to two or three sites) and then just gets constant 'page not found'
errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix, ran
windows update....... but the problem remains. there is no firewall active
(winxp or zonealarm etc.). i have checked task manager and nothing suspect
seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly want to
avoid if possible....
does anybody know how i can fix this problem?
thanks


Install the free stand alone,"Off-by-one" browser,
http://www.OffByOne.com/ob1_download.htm
Check the pages/links again with this to see if it's browser specific
or O/S-connection problem.



--
Free Windows/PC help,
It's a G not a J in jmx to reply
http://www.geocities.com/sheppola/trouble.html
Free songs download,
http://www.soundclick.com/bands/8/nomessiahsmusic.htm
  #9  
Old October 3rd 03, 12:53 PM
Nigel Wade
external usenet poster
 
Posts: n/a
Default

p s wrote:
hi there
a friend recently had the msblast virus and then removed it following the
steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute (i.e.
browse to two or three sites) and then just gets constant 'page not found'
errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix, ran
windows update....... but the problem remains. there is no firewall active
(winxp or zonealarm etc.). i have checked task manager and nothing suspect
seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly want to
avoid if possible....
does anybody know how i can fix this problem?
thanks



What are the DNS server settings? It might be the qhosts trojan.
http://www.security-forums.com/forum...pic.php?t=8781

Although I'd expect the 'net not work at all rather than to work for a short
time and then fail.

--
Nigel Wade

  #10  
Old October 5th 03, 10:55 PM
Mike Chace
external usenet poster
 
Posts: n/a
Default

you can also reset your network stack in XP by going to a CMD prompt:
startruncmd then o.k. once there type in netsh int ip reset resetlog.txt
hit enter then reboot the PC.

as for the HOSTS file, you can search for it just type in hosts then search
your entire hard drive. you will probably have hosts and lmhosts. you can
delete the hosts file altogether as it isn't needed by windows to begin
with.

hope this helps.

Deepsyx~
"p s" wrote in message
...
hi there
a friend recently had the msblast virus and then removed it following the
steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute

(i.e.
browse to two or three sites) and then just gets constant 'page not found'
errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix, ran
windows update....... but the problem remains. there is no firewall active
(winxp or zonealarm etc.). i have checked task manager and nothing suspect
seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly want

to
avoid if possible....
does anybody know how i can fix this problem?
thanks




 




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