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Ebuyer replacement delivery
Am receiving a replacement graphics card from Ebuyer. Will it use a
similar (expensive) delivery method to the original package or a slower and for them cheaper one? Thanks -- Derek |
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Ebuyer replacement delivery
* DerekBaker:
Am receiving a replacement graphics card from Ebuyer. Will it use a similar (expensive) delivery method to the original package or a slower and for them cheaper one? Thanks Also when will they send the replacement: straight away; when they receive the card; after they've examined it? Thanks -- Derek |
#3
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Ebuyer replacement delivery
"DerekBaker" wrote in message ... Am receiving a replacement graphics card from Ebuyer. Will it use a similar (expensive) delivery method to the original package or a slower and for them cheaper one? Only Ebuyer can answer that -- regards |
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Ebuyer replacement delivery
"DerekBaker" wrote in message ... * DerekBaker: Thanks Also when will they send the replacement: straight away; when they receive the card; after they've examined it? Again only ebuyer can answer that -- regards |
#5
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Ebuyer replacement delivery
DerekBaker wrote:
* DerekBaker: Am receiving a replacement graphics card from Ebuyer. Will it use a similar (expensive) delivery method to the original package or a slower and for them cheaper one? Thanks Also when will they send the replacement: straight away; when they receive the card; after they've examined it? The replacement that I got for a card sent back to ebuyer under warranty was direct from the UK office of the manufacturer on next day delivery. It took 3 weeks in all from sending the card back to ebuyer and getting the replacement card. What ebuyer/manufacturer did with it for 3 weeks, I have no idea. I suspect that it just took that long to get to the top of the heap for sending out to manufacturer/distributor. I doubt that they do no more than check that it matches the description and isn't visibly broken due to misuse. I would think that the distributor does much the same and sells cheap cards as "customer returns" and ships high value cards back to the manufacturer. Only the manufacturer will have the kind of dedicated test rig that can exhuastively test a card. So, for high value cards, I would think that they would wait until they had 20 or so at the factory and then test them in a batch - returning good ones back into the system as "refurbished".. It won't be cost effective to mend anything. It may just be cost effective to recover some high value components... -- Sue |
#6
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Ebuyer replacement delivery
* Palindrome:
DerekBaker wrote: * DerekBaker: Am receiving a replacement graphics card from Ebuyer. Will it use a similar (expensive) delivery method to the original package or a slower and for them cheaper one? Thanks Also when will they send the replacement: straight away; when they receive the card; after they've examined it? The replacement that I got for a card sent back to ebuyer under warranty was direct from the UK office of the manufacturer on next day delivery. It took 3 weeks in all from sending the card back to ebuyer and getting the replacement card. What ebuyer/manufacturer did with it for 3 weeks, I have no idea. I suspect that it just took that long to get to the top of the heap for sending out to manufacturer/distributor. I doubt that they do no more than check that it matches the description and isn't visibly broken due to misuse. I would think that the distributor does much the same and sells cheap cards as "customer returns" and ships high value cards back to the manufacturer. Only the manufacturer will have the kind of dedicated test rig that can exhuastively test a card. So, for high value cards, I would think that they would wait until they had 20 or so at the factory and then test them in a batch - returning good ones back into the system as "refurbished".. It won't be cost effective to mend anything. It may just be cost effective to recover some high value components... 3 weeks! Was that recently? Thanks -- Derek |
#7
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Ebuyer replacement delivery
"DerekBaker" wrote in message ... * Palindrome: DerekBaker wrote: * DerekBaker: Am receiving a replacement graphics card from Ebuyer. Will it use a similar (expensive) delivery method to the original package or a slower and for them cheaper one? Thanks Also when will they send the replacement: straight away; when they receive the card; after they've examined it? The replacement that I got for a card sent back to ebuyer under warranty was direct from the UK office of the manufacturer on next day delivery. It took 3 weeks in all from sending the card back to ebuyer and getting the replacement card. What ebuyer/manufacturer did with it for 3 weeks, I have no idea. I suspect that it just took that long to get to the top of the heap for sending out to manufacturer/distributor. I doubt that they do no more than check that it matches the description and isn't visibly broken due to misuse. I would think that the distributor does much the same and sells cheap cards as "customer returns" and ships high value cards back to the manufacturer. Only the manufacturer will have the kind of dedicated test rig that can exhuastively test a card. So, for high value cards, I would think that they would wait until they had 20 or so at the factory and then test them in a batch - returning good ones back into the system as "refurbished".. It won't be cost effective to mend anything. It may just be cost effective to recover some high value components... 3 weeks! Was that recently? Sent a graphics card back to Ebuyer a few weeks ago. Took 24 hours to get RMA and then arranged for Citylink to pick up Wednesday which they did. Shown as received by Ebuyer at 2.30PM on Thursday and examined and refunded by 4.15PM same day (Card no longer in stock). Not a high end card (original cost £75 a year ago) but quite exceptional service! Don't think they're always that fast :-( -- Posted via a free Usenet account from http://www.teranews.com |
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