HP Officejet 7310 All-in-one

Bought this. It has duplex. It has two discs, Vista & XP. On the XP machine
the duplex works fine. On the Vista machine the 'automatic two-sided
printing' is not greyed out it doesn't exist. Anyone know a workaround or
something to help.

--
John the West Ham fan

housetrained wrote:
Bought this. It has duplex. It has two discs, Vista & XP. On the XP machine
the duplex works fine. On the Vista machine the 'automatic two-sided
printing' is not greyed out it doesn't exist. Anyone know a workaround or
something to help.

Have you done the full software installation or just the 'minimum
drivers'? In my (and many other people's) experience installing the
full software supplied by HP for this printer causes all sorts of
problems. After mucking about for a while with the full software I
found that the 'drivers only' installation provides all that's needed
and is *much* more reliable.

I'm not really sure if this is relevant to a Vista installation but
you never know.

--
Chris Green

If the printer came with the Win Vista logo certification on the box,
and Vista drivers inside, it should have all features when using the
Vista OS. You might try the in-box drivers from Vista if they exist for
that printer, but either way, this is an HP issue. HP develops the
drivers, and assuming you loaded the correct Vista drivers for the
printer (and not the XP drivers on the Vista machine, or the wrong
printer model) this is something that HP needs to address, and you
should contact them.

Art

housetrained wrote:
Bought this. It has duplex. It has two discs, Vista & XP. On the XP
machine the duplex works fine. On the Vista machine the 'automatic
two-sided printing' is not greyed out it doesn't exist. Anyone know a
workaround or something to help.

Thanks, I will.

--
John the West Ham fan



"Arthur Entlich" wrote in message
news:zsJIj.20244$rd2.20057@pd7urf3no...
If the printer came with the Win Vista logo certification on the box, and
Vista drivers inside, it should have all features when using the Vista OS.
You might try the in-box drivers from Vista if they exist for that
printer, but either way, this is an HP issue. HP develops the drivers,
and assuming you loaded the correct Vista drivers for the printer (and not
the XP drivers on the Vista machine, or the wrong printer model) this is
something that HP needs to address, and you should contact them.

Art

housetrained wrote:
Bought this. It has duplex. It has two discs, Vista & XP. On the XP
machine the duplex works fine. On the Vista machine the 'automatic
two-sided printing' is not greyed out it doesn't exist. Anyone know a
workaround or something to help.

[This followup was posted to comp.periphs.printers and a copy was sent
to the cited author.]

In article ,
says...
Bought this. It has duplex. It has two discs, Vista & XP. On the XP machine
the duplex works fine. On the Vista machine the 'automatic two-sided
printing' is not greyed out it doesn't exist. Anyone know a workaround or
something to help.

If it's the same Vista drivers as on the HP web site, they are very
flakey. No matter what option you choose, it will only duplex top/bottom
instead of side/side. There was somebody who had a replacement for one
file that fixes that.

Despite that, there are still margin isues. It seems to add nearly 1/2"
of extra margin when doing duplexing, and not matching what my previous
and work Win2K computers do.

As for the duplex being greyed out, I think you have to go into advanced
settings somewhere to enable it. Right-click printer in Printers folder,
choose Properties, go to the Device Settings tab. Under Installable
options, set Duplex Unit to INSTALLED.

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.att.net/~andyross

Thanks Andrew, turned it on.

--
John the West Ham fan



"Andrew Rossmann" wrote in message
.net...
[This followup was posted to comp.periphs.printers and a copy was sent
to the cited author.]

In article ,
says...
Bought this. It has duplex. It has two discs, Vista & XP. On the XP
machine
the duplex works fine. On the Vista machine the 'automatic two-sided
printing' is not greyed out it doesn't exist. Anyone know a workaround or
something to help.

If it's the same Vista drivers as on the HP web site, they are very
flakey. No matter what option you choose, it will only duplex top/bottom
instead of side/side. There was somebody who had a replacement for one
file that fixes that.

Despite that, there are still margin isues. It seems to add nearly 1/2"
of extra margin when doing duplexing, and not matching what my previous
and work Win2K computers do.

As for the duplex being greyed out, I think you have to go into advanced
settings somewhere to enable it. Right-click printer in Printers folder,
choose Properties, go to the Device Settings tab. Under Installable
options, set Duplex Unit to INSTALLED.

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.att.net/~andyross

Just to make sure I have this understood for future reference, on the XP
driver the auto duplexing is on by default when you load the driver, but
with Vista, you need to go into "advanced settings" and alter the driver
settings so it recognizes auto duplex as being available on your
printer. Once this was done, the option became "solid" (as opposed to
ghosted) and now works.

Do I have that correct?

Thanks,

Art

housetrained wrote:
Thanks Andrew, turned it on.

Not quite, if you see my original post stated: "On the Vista machine the
'automatic two-sided
printing' is not greyed out it doesn't exist. "
However now all is fine. Apart from those big margins mentioned by Andrew.
Thanks all.

--
John the West Ham fan



"Arthur Entlich" wrote in message
news:_f4Jj.23505$Cj7.576@pd7urf2no...
Just to make sure I have this understood for future reference, on the XP
driver the auto duplexing is on by default when you load the driver, but
with Vista, you need to go into "advanced settings" and alter the driver
settings so it recognizes auto duplex as being available on your printer.
Once this was done, the option became "solid" (as opposed to ghosted) and
now works.

Do I have that correct?

Thanks,

Art

housetrained wrote:
Thanks Andrew, turned it on.

OK, so it now exists via the advanced feature set? Is that correct?

Art

housetrained wrote:
Not quite, if you see my original post stated: "On the Vista machine the
'automatic two-sided
printing' is not greyed out it doesn't exist. "
However now all is fine. Apart from those big margins mentioned by Andrew.
Thanks all.

Correct

--
John the West Ham fan



"Arthur Entlich" wrote in message
news:8cqJj.25362$Cj7.18982@pd7urf2no...
OK, so it now exists via the advanced feature set? Is that correct?

Art

housetrained wrote:
Not quite, if you see my original post stated: "On the Vista machine the
'automatic two-sided
printing' is not greyed out it doesn't exist. "
However now all is fine. Apart from those big margins mentioned by
Andrew.
Thanks all.