If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Four drive failures in 4 months - what can be going on?
25 December. BOTH SATA drives fail. Waiting to hear from Ebuyer for the RMA numbers. Cannot get a refund as one of the drives is over 31 days old. Yes you can. Sale of Goods Act and all that. Hellraiser............ |
#2
|
|||
|
|||
David Millan wrote:
Setup: Motherboard : ASUS P4C800 Deluxe Timeline. September. Replaced 2 small SCSI drives with 2 Western Digital 160Gb SATA drives [sourced from Ebuyer] in a RAID 0 array. 3 other small SCSI drives retained in PC tower. Worked perfectly October. One of the new SATA drives fails. I put the failure down to bad luck Waited ages for the replacement but when it was installed the PC again worked perfectly. November. The other of the original SATA drives failed. I put it down to bad luck AND a bad batch of drives sourced by Ebuyer. To save a bit of time I ask Ebuyer for a refund and bought another of the same drive from them. 25 December. BOTH SATA drives fail. Waiting to hear from Ebuyer for the RMA numbers. Cannot get a refund as one of the drives is over 31 days old. Before I decide about what to do any suggestions please on what could be going wrong here? Temperature/Power The large tower has 2 cooling fans and this motherboard has run for a year with 5 SCSI drives and before that, on another motherboard, with no problems. RAID 0 This RAID setup and the SATA drives is what is new since September What power supply is in there? Sounds like a lot of kit for it to be driving -- Alex "I laugh in the face of danger , then I hide until it goes away" www.drzoidberg.co.uk www.sffh.co.uk www.ebayfaq.co.uk |
#3
|
|||
|
|||
It's no coincindence that Maxtor and Western Digital reduced their
warranties to one year from three. I recently had a 160GB Maxtor fail. I stick with Seagate now. David Millan wrote in : Setup: Motherboard : ASUS P4C800 Deluxe Timeline. September. Replaced 2 small SCSI drives with 2 Western Digital 160Gb SATA drives [sourced from Ebuyer] in a RAID 0 array. 3 other small SCSI drives retained in PC tower. Worked perfectly October. One of the new SATA drives fails. I put the failure down to bad luck Waited ages for the replacement but when it was installed the PC again worked perfectly. November. The other of the original SATA drives failed. I put it down to bad luck AND a bad batch of drives sourced by Ebuyer. To save a bit of time I ask Ebuyer for a refund and bought another of the same drive from them. 25 December. BOTH SATA drives fail. Waiting to hear from Ebuyer for the RMA numbers. Cannot get a refund as one of the drives is over 31 days old. Before I decide about what to do any suggestions please on what could be going wrong here? Temperature/Power The large tower has 2 cooling fans and this motherboard has run for a year with 5 SCSI drives and before that, on another motherboard, with no problems. RAID 0 This RAID setup and the SATA drives is what is new since September __ Regards David |
#4
|
|||
|
|||
|
#5
|
|||
|
|||
On Mon, 3 Jan 2005 13:16:48 +0000 (UTC), Mitchell Regenbogen
wrote: It's no coincindence that Maxtor and Western Digital reduced their warranties to one year from three. I recently had a 160GB Maxtor fail. I stick with Seagate now. You mean _increased_ their warranties to 3 years from one. http://www.theregister.co.uk/2004/11...arranty_boost/ And WD are three year on desktop drives, 5 on server. Cheers - Jaimie -- "People don't buy Microsoft for quality, they buy it for compatibility with what Bob in accounting bought last year. Trace it back - they buy Microsoft because the IBM Selectric didn't suck much" - P Seebach, afc |
#6
|
|||
|
|||
"Jaimie Vandenbergh" wrote in message ... On Mon, 3 Jan 2005 13:16:48 +0000 (UTC), Mitchell Regenbogen wrote: It's no coincindence that Maxtor and Western Digital reduced their warranties to one year from three. I recently had a 160GB Maxtor fail. I stick with Seagate now. You mean _increased_ their warranties to 3 years from one. http://www.theregister.co.uk/2004/11...arranty_boost/ And WD are three year on desktop drives, 5 on server. No, he means _reduced_... What happened, was earlier in the year, following several years of regularly increasing warranties on basic drives, several manufacturers, reduced the warranty on the normal desktop IDE drives to 1 year. The reason is simple, when dealing with drives costing less than $100, it is just not economic to offer a longer warranty, if even a small failure rate is likely. The announcement you are pointing too, is WD, putting _some_ drives 'back up' to the longer warranty. Note the careful reference to 'enterprise' drives, and that it does not apply to drives 'bought through retail channels'. Currently, Seagate have the best warranty on basic drives, followed by Samsung, who have a 3 year 'across the board' warranty, with Maxtor, and WD, then following with nearly as good support, _on their premium models_. The basic models still only carry a one year warranty from these companies... Best Wishes |
#7
|
|||
|
|||
Depends where yah live guys. MOst drives in Canada are 3 year warranties. If
you had the option why would you buy a 1 year warranty product instead of a three year if the price differential is close to zero? Also why would you keep buying the same brand of drive if it failed more than twice? Even IBM who used to make very good drives had a bad run on a couple of models. Sounds like you have power, heat or pbad product design problems. Usually heat is not a problem unless its really excessive or you keep powering up and powering down and heating the drive up and down. Constant warm or hot is much better on the drive than temperature cycling. Obviously cool is best of all. "Roger Hamlett" wrote in message ... "Jaimie Vandenbergh" wrote in message ... On Mon, 3 Jan 2005 13:16:48 +0000 (UTC), Mitchell Regenbogen wrote: It's no coincindence that Maxtor and Western Digital reduced their warranties to one year from three. I recently had a 160GB Maxtor fail. I stick with Seagate now. You mean _increased_ their warranties to 3 years from one. http://www.theregister.co.uk/2004/11...arranty_boost/ And WD are three year on desktop drives, 5 on server. No, he means _reduced_... What happened, was earlier in the year, following several years of regularly increasing warranties on basic drives, several manufacturers, reduced the warranty on the normal desktop IDE drives to 1 year. The reason is simple, when dealing with drives costing less than $100, it is just not economic to offer a longer warranty, if even a small failure rate is likely. The announcement you are pointing too, is WD, putting _some_ drives 'back up' to the longer warranty. Note the careful reference to 'enterprise' drives, and that it does not apply to drives 'bought through retail channels'. Currently, Seagate have the best warranty on basic drives, followed by Samsung, who have a 3 year 'across the board' warranty, with Maxtor, and WD, then following with nearly as good support, _on their premium models_. The basic models still only carry a one year warranty from these companies... Best Wishes |
#8
|
|||
|
|||
Regarding warranty period: unless I'm mistaken, all drives (and
everything else) sold in the EU will automatically have at least a 2- year warranty, whatever the manufacturer says. E.g., from Seagate's web site (typo theirs): Product sold into an EU member authroized distributor will carry a 2 year limited warranty. The additional year will be applied when an RMA request is being made, after a system check has verified that the product was sold through an EU member distributor and is being returned in an EU member state. The 2 year EU warranty is only in effect for purchases on or after the 3rd April 2004. Best wishes, -- Michael Salem |
#9
|
|||
|
|||
In article , Mitchell
Regenbogen writes It's no coincindence that Maxtor and Western Digital reduced their warranties to one year from three. I recently had a 160GB Maxtor fail. I stick with Seagate now. Who have increased theirs from three years to five. -- Thoss |
#10
|
|||
|
|||
On Mon, 03 Jan 2005 21:52:57 GMT, "Roger Hamlett"
wrote: "Jaimie Vandenbergh" wrote in message .. . You mean _increased_ their warranties to 3 years from one. http://www.theregister.co.uk/2004/11...arranty_boost/ And WD are three year on desktop drives, 5 on server. No, he means _reduced_... What happened, was earlier in the year, following several years of regularly increasing warranties on basic drives, several manufacturers, reduced the warranty on the normal desktop IDE drives to 1 year. Yep. Looked like those mfrs who didn't already only give one year decided to sneak their cheap lines down to the lowest common denominator. The announcement you are pointing too, is WD, [maxtor] putting _some_ drives 'back up' to the longer warranty. Note the careful reference to 'enterprise' drives, and that it does not apply to drives 'bought through retail channels'. It doesn't say that... "The company also increased the warranty period for internal desktop PC drives to three years". The ATA Enterprise drives are upped to 5 years, so bringing them into parity with the SCSI Enterprise drives. However - hunting a bit more (on shopping sites with specs), I initially only found 3yr warranties until ... IDE DiamondMax 8 and 9 drives are 1 year RTB, though series 10 and all SATA are 3 years. You're quite right. Hitachi (spit) start at 2 years WD's are 3 years for domestic drives, AFAICS Samsung 3 years Excelstor (!) 3 years Currently, Seagate have the best warranty on basic drives, Five years followed by Samsung, who have a 3 year 'across the board' warranty, with Maxtor, and WD, then following with nearly as good support, _on their premium models_. The basic models still only carry a one year warranty from these companies... Last time I had a hard drive fail in use was a 60gig Hitachi, at 18 months. RMA'd, replaced with 80gig. The one before that was a 1gig Seagate, at two years. RMA'd for the same model, 1996 or so. I've been pretty lucky with my own disks. Occasionally I'll pick one up from the "too small to bother using" pile and it'll not work, but I don't really count those. At work we get through Hitachi/IBM drives at a ridiculous rate - but then they're mostly laptop drives, with the occasional ancient 4gig SCSI... Cheers - Jaimie -- if you're enlightened and you know it clap one hand |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
how to test psu and reset to cmos to default | Tanya | General | 23 | February 7th 05 09:56 AM |
Win XP doesn't like a second hard drive! | N9WOS | General | 9 | January 6th 05 01:10 AM |
corrupted partition table - help needed! | Justin Case | General | 0 | August 3rd 04 09:22 AM |
current/voltage peak: HD & PD drive dead | ~misfit~ | General | 7 | May 15th 04 08:21 PM |
P4T533 C: The mystey of the disappearing, 250gb Drive | John | Asus Motherboards | 0 | August 6th 03 03:59 PM |