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#1
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Inspiron 8000 - Key Came Off; Won't Stay On
The colon/semi-colon (":", ";") key came off of our Dell Inspiron
8000, and we can't seem to get it to stay back on. Any suggestions? FWIW, my wife says another key came off a while back, and she was able to get it to stay back on easily. We're not sure what's different about this key. Thanks, Greg |
#2
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keys have two small opposing wishbone shaped plastic bits under them that
attach to tiny hole on the aluminum substrate of the keyboard. it is easy for any of these components to be out of alignment and prevent it from being reinstalled. the part number for a us english keyboard for the i8000 is 3609Y and sells for about $29. call dell spare parts on 1-800-879-3355 x45503 and order one. installation instructions are he http://docs.us.dell.com/docs/systems...ve.htm#1024986 if it is under warranty then they will replace it. but if it is a mail in warranty then they will require that you remove the hard disk, memory, cd/floppy drive, and mail it in for service in about a 10 day turn around. i would pay the $29 rather than be without my system for even 1 day. "Greg Lovern" wrote in message om... The colon/semi-colon (":", ";") key came off of our Dell Inspiron 8000, and we can't seem to get it to stay back on. Any suggestions? FWIW, my wife says another key came off a while back, and she was able to get it to stay back on easily. We're not sure what's different about this key. Thanks, Greg |
#3
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After looking at Dell's faq on keyboard keys, I examined the folding
metal thing that goes right under the key, and found that one piece was slightly bent. I carefully bent it back, and then the key went on easily and stayed on. Greg (Greg Lovern) wrote in message . com... The colon/semi-colon (":", ";") key came off of our Dell Inspiron 8000, and we can't seem to get it to stay back on. Any suggestions? FWIW, my wife says another key came off a while back, and she was able to get it to stay back on easily. We're not sure what's different about this key. Thanks, Greg |
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