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#1
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In Stock - my arse.
Is there some law against misleading customers about stock availability? If not - why not?! Most of the time when I'm buying online I will select a supplier because they have stock of the goods rather than because they have a better price. If I need something I usually need it now, not at some point in the next couple of weeks. Dab's stock availability varies depending on which page you see it - sometimes you see '123 now', other times you see '1-2 days'. Having had a good chat with a nice girl at Simply customer services (whilst cancelling an order this morning) I understand that the Simply 'in stock' green tick is not linked to the warehouse at all - it is just periodically updated. In Dab's favour though, I get the impression that they won't let you specify next day delivery if they don't have stock. Simply will let you pay the extra for next day even if they don't have the goods to ship!!! All I want to do is get hold of a laptop - why is it so hard??? Rhys ------------------------------------------- Reply in newsgroups for everyones benefit. Sort out email address if really necessary. ------------------------------------------- |
#2
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Having had a good chat with a nice girl at Simply customer services
(whilst cancelling an order this morning) I understand that the Simply 'in stock' green tick is not linked to the warehouse at all - it is just periodically updated. I can confirm this. A n item ordered as "in stock" failed to be delivered by Xmas. Simply said that "their suppliers let them down". Surely they mean "our lack of honesty let us down". I will not be using them again. |
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