Ordering from Dixons online

Jeff Dawes wrote:
Hi, I recently looked at Reestit Mutton's great bargains page and
ordered a printer from Dixons. The order was received and the money
went out of my account the next day ;-)

It's been over a week now and still no sign of the item, nor an email
to tell me the status of the order.
Tried calling Dixons CS repeatedly but after an average of 25 minutes
on hold keep giving up. An email to them has also gone unanswered.

Has any one else had any experiences of ordering from these guys?
Thanks in advance :-)


uk.comp.vendors would be a better place for an answer, i've cross posted
this over there for you.

I will not use Dabs (Dumb Arrogant Bast**d Supplier) again.

Took more than 3 weeks to get an RMA. Then no news of what happen! I wanted
a replacement but because they do not talk to customer, all e-mails goes
unanswered, I have no indication of what has happened to my return!

I msut say they used to be good; but now, like others re-sellers (Simply is
one of those!) - they have gone from bad to worse.


"Benjamin" wrote in message
. ..
Jeff Dawes wrote:
Hi, I recently looked at Reestit Mutton's great bargains page and
ordered a printer from Dixons. The order was received and the money
went out of my account the next day ;-)

It's been over a week now and still no sign of the item, nor an email
to tell me the status of the order.
Tried calling Dixons CS repeatedly but after an average of 25 minutes
on hold keep giving up. An email to them has also gone unanswered.

Has any one else had any experiences of ordering from these guys?
Thanks in advance :-)


uk.comp.vendors would be a better place for an answer, i've cross posted
this over there for you.

I ordered my printer on the 29th Dec and it turned up on 20 Jan - the
customer services line is rubbish - I held for 25 mins before they answered
but I got no reply at all from the emails I sent either....


"Benjamin" wrote in message
. ..
Jeff Dawes wrote:
Hi, I recently looked at Reestit Mutton's great bargains page and
ordered a printer from Dixons. The order was received and the money
went out of my account the next day ;-)

It's been over a week now and still no sign of the item, nor an email
to tell me the status of the order.
Tried calling Dixons CS repeatedly but after an average of 25 minutes
on hold keep giving up. An email to them has also gone unanswered.

Has any one else had any experiences of ordering from these guys?
Thanks in advance :-)


uk.comp.vendors would be a better place for an answer, i've cross posted
this over there for you.

Ordered a Freeview set top box 14/01/04, got an e-mail today saying it
has been despatched via Securicor. Web site said it could take up to
14 days for despatch. Must have been delays over Xmas, as they were
busier than previous years.