Help installing WDM drivers.

Hi guys,
I'm having a lot of trouble trying to get these WDM drivers installed.
I think I've done every possible combination of installs and reboots.
What's the magic words I have to chant while installing?

Here's what I've done:
Installed WDM --no reboot--.
Installed Omega Drivers --reboot--.
XP finds two new devices but no drivers for them.

With Omega Drivers allready installed:
Installed WDM drivers --reboot--.
XP finds two new devices with no drivers, cancelled out of the 'find
drivers screen'
Install WDM drivers --reboot--.
Two unknown devices.

That's just a couple of the ways I've done it. If there's a better way
to do it, please let me know; PLEASE.

TIA


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"Tazz" wrote in message
...
Hi guys,
I'm having a lot of trouble trying to get these WDM drivers installed.
I think I've done every possible combination of installs and reboots.
What's the magic words I have to chant while installing?

Here's what I've done:
Installed WDM --no reboot--.
Installed Omega Drivers --reboot--.
XP finds two new devices but no drivers for them.

With Omega Drivers allready installed:
Installed WDM drivers --reboot--.
XP finds two new devices with no drivers, cancelled out of the 'find
drivers screen'
Install WDM drivers --reboot--.
Two unknown devices.

That's just a couple of the ways I've done it. If there's a better way
to do it, please let me know; PLEASE.

TIA


--

Change netscape.net to ns.sympatico.ca to reply.


You can install the drivers manually, Tazz. If you've tried the
installation, you should have the big ATI folder on your C: drive. Open one
of the unknown devices in Device Manager and click the Driver tab. Click on
the Update (or install) driver button to start the Hardware installation
wizard; select Show me a list... and then click Have disk and Browse. Now
navigate to the ATI folder - inside, you'll find another called Capture or
something like that. Open it, and you'll find more folders with names that
refer to Windows OSs. Open the one that refers to your OS, and the wizard
should find the .inf file to install the drivers. Now click OK, Yes, etc
till you reboot. This may install both devices or just one - if it installs
only one, repeat the process for the other.

However, this is unusual behaviour - sounds like something is messed up in
your system. Boot up in Safe Mode and check Device Manager - you may have
multiple instances of devices where there should be only one.

What is the card, by the way? If you're only showing two unknown devices
(and no devices installed) I presume it's a VIVO? The only other thing I
can think of is that the card may be faulty. Have you considered this?

patrickp

On Mon, 01 Sep 2003 18:53:27 GMT, "patrickp"
- take five to email me wrote:

"Tazz" wrote in message
.. .
Hi guys,
I'm having a lot of trouble trying to get these WDM drivers installed.
I think I've done every possible combination of installs and reboots.
What's the magic words I have to chant while installing?

Here's what I've done:
Installed WDM --no reboot--.
Installed Omega Drivers --reboot--.
XP finds two new devices but no drivers for them.

With Omega Drivers allready installed:
Installed WDM drivers --reboot--.
XP finds two new devices with no drivers, cancelled out of the 'find
drivers screen'
Install WDM drivers --reboot--.
Two unknown devices.

That's just a couple of the ways I've done it. If there's a better way
to do it, please let me know; PLEASE.

TIA


--

Change netscape.net to ns.sympatico.ca to reply.


You can install the drivers manually, Tazz. If you've tried the
installation, you should have the big ATI folder on your C: drive. Open one
of the unknown devices in Device Manager and click the Driver tab. Click on
the Update (or install) driver button to start the Hardware installation
wizard; select Show me a list... and then click Have disk and Browse. Now
navigate to the ATI folder - inside, you'll find another called Capture or
something like that. Open it, and you'll find more folders with names that
refer to Windows OSs. Open the one that refers to your OS, and the wizard
should find the .inf file to install the drivers. Now click OK, Yes, etc
till you reboot. This may install both devices or just one - if it installs
only one, repeat the process for the other.

However, this is unusual behaviour - sounds like something is messed up in
your system. Boot up in Safe Mode and check Device Manager - you may have
multiple instances of devices where there should be only one.

What is the card, by the way? If you're only showing two unknown devices
(and no devices installed) I presume it's a VIVO? The only other thing I
can think of is that the card may be faulty. Have you considered this?

patrickp




Sorry, I thought I posted what card it is.
It's a 64 MB DDR ViVo, aka a 7200. It worked fine using XP Home, but I
bought a new 80 GB hard drive and installed XP Pro last week.

I tried doing it manually and pointing the updater to the .inf files,
but that didn't work either.

I can't seem to get the files that Cyber Chum said about, but it might
be something to do with my firewall. I'll play around with that later.

I might try uninstalling and removing everything and then installing
from Safe Mode and see if that works.

Oh yeah, am I correct in that the Omega Drivers have the ATI Control
Pannel included? I'm pretty sure it is.

Thanks for the replies.



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"Tazz" wrote in message
...
On Mon, 01 Sep 2003 18:53:27 GMT, "patrickp"
- take five to email me wrote:

"Tazz" wrote in message
.. .
Hi guys,
I'm having a lot of trouble trying to get these WDM drivers installed.
I think I've done every possible combination of installs and reboots.
What's the magic words I have to chant while installing?

Here's what I've done:
Installed WDM --no reboot--.
Installed Omega Drivers --reboot--.
XP finds two new devices but no drivers for them.

With Omega Drivers allready installed:
Installed WDM drivers --reboot--.
XP finds two new devices with no drivers, cancelled out of the 'find
drivers screen'
Install WDM drivers --reboot--.
Two unknown devices.

That's just a couple of the ways I've done it. If there's a better way
to do it, please let me know; PLEASE.

TIA


--

Change netscape.net to ns.sympatico.ca to reply.


You can install the drivers manually, Tazz. If you've tried the
installation, you should have the big ATI folder on your C: drive. Open
one
of the unknown devices in Device Manager and click the Driver tab. Click
on
the Update (or install) driver button to start the Hardware installation
wizard; select Show me a list... and then click Have disk and Browse.
Now
navigate to the ATI folder - inside, you'll find another called Capture
or
something like that. Open it, and you'll find more folders with names
that
refer to Windows OSs. Open the one that refers to your OS, and the
wizard
should find the .inf file to install the drivers. Now click OK, Yes, etc
till you reboot. This may install both devices or just one - if it
installs
only one, repeat the process for the other.

However, this is unusual behaviour - sounds like something is messed up
in
your system. Boot up in Safe Mode and check Device Manager - you may
have
multiple instances of devices where there should be only one.

What is the card, by the way? If you're only showing two unknown devices
(and no devices installed) I presume it's a VIVO? The only other thing I
can think of is that the card may be faulty. Have you considered this?

patrickp




Sorry, I thought I posted what card it is.
It's a 64 MB DDR ViVo, aka a 7200. It worked fine using XP Home, but I
bought a new 80 GB hard drive and installed XP Pro last week.

I tried doing it manually and pointing the updater to the .inf files,
but that didn't work either.

I can't seem to get the files that Cyber Chum said about, but it might
be something to do with my firewall. I'll play around with that later.

I might try uninstalling and removing everything and then installing
from Safe Mode and see if that works.

Oh yeah, am I correct in that the Omega Drivers have the ATI Control
Pannel included? I'm pretty sure it is.

Thanks for the replies.



--
Change netscape.net to ns.sympatico.ca to reply.


Same card as I'm using and the capture drivers have never given me a
moment's trouble (apart from the ATi configuration app saying they're not
there - but we know about the ATi configuration app...). However, I'm using
W98SE.

Did you do a clean install when you upgraded from XP Home to XP Pro, or did
you just install the new OS over the old? If the latter, maybe that's the
source of the problem.

At the very least, it would be a good idea to get a good registry editing
app like the RegCleaner section of jv16 power tools - it's gone commercial
now, but you should be able to find an older freeware version with a google.
Version 1.3 was the last freeware one. If you then uninstall all your ATi
software and drivers, you can use it to clear out the residual ATi registry
entries, then go through your system deleting all ATi files and folders.
You can also use it to remove any ATi entries left in the various Run keys.
Also Remove the problem devices in your Device Manager; then you can do a
clean install. I do that every time up upgrade, down sidegrade... I think
you really have to with products that have as bad uninstall routines as ATi
do.

Yes, AFAIK the Omega drivers include the Control Panel.

patrickp

Same card as I'm using and the capture drivers have never given me a
moment's trouble (apart from the ATi configuration app saying they're not
there - but we know about the ATi configuration app...). However, I'm using
W98SE.

Did you do a clean install when you upgraded from XP Home to XP Pro, or did
you just install the new OS over the old? If the latter, maybe that's the
source of the problem.

At the very least, it would be a good idea to get a good registry editing
app like the RegCleaner section of jv16 power tools - it's gone commercial
now, but you should be able to find an older freeware version with a google.
Version 1.3 was the last freeware one. If you then uninstall all your ATi
software and drivers, you can use it to clear out the residual ATi registry
entries, then go through your system deleting all ATi files and folders.
You can also use it to remove any ATi entries left in the various Run keys.
Also Remove the problem devices in your Device Manager; then you can do a
clean install. I do that every time up upgrade, down sidegrade... I think
you really have to with products that have as bad uninstall routines as ATi
do.

Yes, AFAIK the Omega drivers include the Control Panel.

patrickp



No, everything was a clean install.

I've installed them seven or eight times in the last two years and
this is the first trouble i've had. Oh well, I just wanted to play
around with it a little, nothing serious.

Thanks for your help and time.


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