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[UK] Evesham Technology slapped on wrist by ASA for spamming
http://www.asa.org.uk/adjudications/...tions_id=54 3
Advertising Standards Authority Adjudications Adjudications : By Advertiser Name (17th December 2003) Evesham Technology t/a lowestonweb.com Vale Park Evesham Worcestershire WR11 6TD Date: 17th December 2003 Media: E-mail Sector: Computers and telecommunications Public Complaint From: Nationwide (x22) -------------------------------------------------------------------------------- Complaint: Objections to five e-mails for a computer company. a. One e-mail was headed "Lowest on Web - The no.1 on the web for best PC price PC components and peripherals" and featured various products. The text at the bottom of the e-mail stated "If you no longer wish to receive promotional email from Lowest On Web please reply to this email with remove, followed by your email address in the subject (i.e. remove [complainant's email address] ...". b. A second e-mail was headed "September offers from Evesham Technology" and featured several offers and an opportunity to enter a prize draw. Text at the bottom of the e-mail stated "If you have received this email in error then please accept our sincerest apologies, this error may have occurred through another person entering your email address or a database provider not washing their data correctly. If you no longer wish to receive promotional email from Evesham Technology, please click here ...". c. A third e-mail was headed "EVOLUTION BLUE LIGHTNING 2.8" and featured several products. Text at the bottom of the e-mail stated "If you have received this email in error then please accept our sincerest apologies, this error may have occurred through another person entering your email address or a database provider not washing their data correctly. If you no longer wish to receive promotional email from Evesham Technology, please reply to this email with remove, followed by your email address in the subject (i.e. remove [complainant's email address] ...". d. A fourth e-mail was headed "OFFER OF THE MONTH!" and featured several products. Text at the bottom of the e-mail stated "If you have received this email in error then please accept our sincerest apologies, this error may have occurred through another person entering your email address or a database provider not washing their data correctly. If you no longer wish to receive promotional email from Evesham Technology, go to [promoters' website] ...". e. A fifth e-mail was headed "Introducing Microsoft Windows XP Center [sic] Edition" and featured several offers. Text at the bottom of the e-mail stated "If you have received this email in error then please accept our sincerest apologies, this error may have occurred through another person entering your email address or a database provider not washing their data correctly. If you no longer wish to receive promotional email from Evesham Technology, go to [promoters' website] ....". The complainants objected that they had not consented to receive the e-mails. Codes Section: 22.1, 43.1, 43.2, 43.3, 43.4, 43.7, 43.9 (Ed 11) Adjudication: Complaints upheld The promoters said they had bought the data, over the Internet, from a company that had told them they could supply databases of opt-in e-mail addresses. They said they had later found that the data was not suitable for e-mail marketing. The promoters said they had not used that data provider again and were reviewing their purchasing of databases. The Authority concluded that the promoters had not checked the bona fides of the database supplier and thus the integrity of the data. It told them to take greater care to ensure the integrity of the data in future. |
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Chris Owen wrote (on Thu, 18 Dec 2003 at 16:51): The Authority concluded that the promoters had not checked the bona fides of the database supplier and thus the integrity of the data. It told them to take greater care to ensure the integrity of the data in future. Savage. I do not think I will be able to sleep tonight because of the sheer fury of the ASA, and of the torment that Evesham must be suffering, after being told to take greater care. Life is but a vale of suffering. Peter Hancock |
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In message , Chris Owen
wrote http://www.asa.org.uk/adjudications/...adjudication_i d=37119&from_index=show_advertisers&dates_of_adju dications_id=543 Advertising Standards Authority Adjudications Adjudications : By Advertiser Name (17th December 2003) Evesham Technology t/a lowestonweb.com Vale Park Evesham Worcestershire WR11 6TD [snippity] And what do I find amongst today's bodily-extensions? promotions at eveshamtechnology dot info seeking to extend my knowledge of the Evolution Blue Beast. ASA informed; watch this space. -- Andy For Austria & its philately, Lupus, & much else visit URL:http://www.kitzbuhel.demon.co.uk/ |
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On Tue, 27 Jan 2004 16:17:05 +0000, Andy wrote:
In message , Chris Owen wrote http://www.asa.org.uk/adjudications/...adjudication_i d=37119&from_index=show_advertisers&dates_of_adj udications_id=543 Advertising Standards Authority Adjudications Adjudications : By Advertiser Name (17th December 2003) Evesham Technology t/a lowestonweb.com Vale Park Evesham Worcestershire WR11 6TD [snippity] And what do I find amongst today's bodily-extensions? promotions at eveshamtechnology dot info seeking to extend my knowledge of the Evolution Blue Beast. ASA informed; watch this space. Indeed yes, I also today received three copies of the Unsolicited Commercial Email in question, sent to email addresses two of which were clearly harvested from Usenet (albeit it would seem, based on the email addresses used, several years ago). LARTs sent to Energis UK (the UCE was apparently sent from an Energis UK supplied routed subnet) and GX Networks UK Ltd (who provide Internet connectivity to the "spamvertised" web site). I considered a complaint to the ASA also, however their online complaint form will accept a complaint a maximum of 1500 characters in length, whereas (saving my LART including a copy of one of the Unsolicited Commercial Emails in text format): anthony@catfish:~ wc -m evesham.txt 6338 evesham.txt (i.e. the complaint saved as a text file is 6338 characters in length, of which approximately two thirds of that is the Unsolicited Commercial Email itself) I considered sending a complaint to the ASA by fax, however that constitutes too much hoop jumping to be a desirable option. If the ASA wish to receive complaints concerning unsolicited email advertising, a substantial increase in the number of characters permitted when using the online complaint form would be worthwhile. -- Anthony Edwards |
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In message , Anthony Edwards
wrote [] I considered sending a complaint to the ASA by fax, however that constitutes too much hoop jumping to be a desirable option. If the ASA wish to receive complaints concerning unsolicited email advertising, a substantial increase in the number of characters permitted when using the online complaint form would be worthwhile. Also, it falls foul of the my-firewall-rogers-webforms problem discussed in d.s. However, there is a low-technology route available - print the UCE, compose a covering letter, and post it to ASA, 2 Torrington Place, London WC1E 7HW. They themselves suggested this to me. Don't forget to include your full postal address (you'd also need to give this on their web site) -- Andy For Austria & its philately, Lupus, & much else visit URL:http://www.kitzbuhel.demon.co.uk/ |
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Anthony Edwards wrote:
LARTs sent to Energis UK (the UCE was apparently sent from an Energis UK supplied routed subnet) and GX Networks UK Ltd (who provide Internet connectivity to the "spamvertised" web site). I considered a complaint to the ASA also, however their online complaint form will accept a complaint a maximum of 1500 characters in length, whereas (saving my LART including a copy of one of the Unsolicited Commercial Emails in text format): anthony@catfish:~ wc -m evesham.txt 6338 evesham.txt Something needs an adjustment--if the spammer can avoid complaints by increasing the size of the paylod, then something is very wrong. But we knew that when we came in, didn't we? |
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In article , Anthony Edwards
writes LARTs sent to Energis UK (the UCE was apparently sent from an Energis UK supplied routed subnet) and GX Networks UK Ltd (who provide Internet connectivity to the "spamvertised" web site). I considered a complaint to the ASA also, however their online complaint form will accept a complaint a maximum of 1500 characters in length, whereas (saving my LART including a copy of one of the Unsolicited Commercial Emails in text format): anthony@catfish:~ wc -m evesham.txt 6338 evesham.txt (i.e. the complaint saved as a text file is 6338 characters in length, of which approximately two thirds of that is the Unsolicited Commercial Email itself) I considered sending a complaint to the ASA by fax, however that constitutes too much hoop jumping to be a desirable option. If the ASA wish to receive complaints concerning unsolicited email advertising, a substantial increase in the number of characters permitted when using the online complaint form would be worthwhile. A possibility would be to place a copy of UCE on a web page, and include the URL in the ADA form. OTOH, that may also constitute excessive hoop jumping, and also could be argued to breach the spammer's copyright. -- Stewart Robert Hinsley |
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In article , Malev
writes On Tue, 27 Jan 2004 20:43:28 -0000, Anthony Edwards wrote: Indeed yes, I also today received three copies of the Unsolicited Commercial Email in question, sent to email addresses two of which were clearly harvested from Usenet (albeit it would seem, based on the email addresses used, several years ago). Got 2 myself this afternoon. Harvested from an email adress I only used for a fortnight on Usenet in July 2000 Looks like the layoffs mentioned in http://www.theregister.co.uk/content/51/34764.html didn't work. Time to call a plenary session of the "Spammer Rule #4 Enforcement Committee"[1] methinks. [1]TINSR4EC -- +Hammond Organ+ |
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On Tue, 27 Jan 2004 14:59:01 -0600, Laurence F. Sheldon,
Jr. wrote: Anthony Edwards wrote: LARTs sent to Energis UK (the UCE was apparently sent from an Energis UK supplied routed subnet) and GX Networks UK Ltd (who provide Internet connectivity to the "spamvertised" web site). I considered a complaint to the ASA also, however their online complaint form will accept a complaint a maximum of 1500 characters in length, whereas (saving my LART including a copy of one of the Unsolicited Commercial Emails in text format): anthony@catfish:~ wc -m evesham.txt 6338 evesham.txt Something needs an adjustment--if the spammer can avoid complaints by increasing the size of the paylod, then something is very wrong. But we knew that when we came in, didn't we? To be fair to the Advertising Standards Authority, their primary remit is to deal with conventional media advertising rather than email advertising, which probably makes up a very small percentage of the complaints that they handle. The correct place for UK residents to complain to in respect of Privacy and Electronic Communications (EC Directive) Regulations 2003 contraventions is the Information Commissioner's Office. However, in that instance, there does not appear to be an electronic complaint submission mechanism at all. -- Anthony Edwards |
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