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Hello
I have send Two messages to ASUS and I wait always the responses. Is'it normal? Greetings. |
#2
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Jean-Noël a écrit :
Hello I have send Two messages to ASUS and I wait always the responses. Is'it normal? Greetings. Hi, when they released the K8V Se Deluxe (4 years ago) I contact them (direct access to technical support, not a generic mailbox) about a hardware problem on the NIC on all models (tested by several people around the world..., major problem on Linux, less important on Windows). They NEVER replyed to me, only puting an update on they web site several weeks after my mail. No comment about this non support company ! Marc. -- L'I2C sous Windows http://perso.club-internet.fr/mbouget/index.html ATTENTION : enlevez les X pour répondre (remove all X to reply) |
#3
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Hello
I have send Two messages to ASUS and I wait always the responses. Is'it normal? Greetings. For Asus this is normal ... as it is normal that the Asus sites are the slowest ones around for years now :-( |
#4
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"Marc" wrote in message ... Jean-Noël a écrit : Hello I have send Two messages to ASUS and I wait always the responses. Is'it normal? Greetings. Hi, when they released the K8V Se Deluxe (4 years ago) I contact them (direct access to technical support, not a generic mailbox) about a hardware problem on the NIC on all models (tested by several people around the world..., major problem on Linux, less important on Windows). They NEVER replyed to me, only puting an update on they web site several weeks after my mail. No comment about this non support company ! Marc. So, while they neglected to return your e-mail, they just kept working on driver updates that actually solved your problem, how unfeeling and insensitive of them! Don't they know customer support is all about feelings! They should have had someone to placate you and hold your hand, you know, show that they care! They should get rid of all those technical types and get some real sensitive, people pleasing agents, that can feel our pain. Luck; Ken |
#5
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Jean-Noël wrote:
Hello I have send Two messages to ASUS and I wait always the responses. Is'it normal? Greetings. Where did you send the messages ? Paul |
#6
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Hello,
On the site of ASUS (Contact asus exactly). Greetings "Paul" a écrit dans le message de ... Jean-Noël wrote: Hello I have send Two messages to ASUS and I wait always the responses. Is'it normal? Greetings. Where did you send the messages ? Paul |
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