Presario S3250NL no shutdown

Hi,

A problem from the beginning with this type of computer. The store has no
solution, so maybe an expert here has an idea where to search for the
problem? Windows XP SP1 the computer restarts instead of shut down.
Yesterday I installed SP2, but that didn't help.

systemnr: DF166A an AMD Athlon, made in the The Netherlands

I try a different BIOS setting but that didn/t help too. In the hardware
section in XP an ACPI computer is active.
It's driving me mad, so please help!!!


Maurits

Maurits wrote:
Hi,

A problem from the beginning with this type of computer. The store
has no solution, so maybe an expert here has an idea where to search
for the problem? Windows XP SP1 the computer restarts instead of shut
down. Yesterday I installed SP2, but that didn't help.

systemnr: DF166A an AMD Athlon, made in the The Netherlands

I try a different BIOS setting but that didn/t help too. In the
hardware section in XP an ACPI computer is active.
It's driving me mad, so please help!!!


Maurits

This is often caused by a system error at shutdown with the error
control set to Restart on Error. Open Device Manager, Advanced tab, the
bottom button Startup and Recovery Settings. On the Startup and
Recovery tab, System Failure section, uncheck Automatically Restart and
check Write an event to the system log. Click OK and Reboot.

Now, when you next shut down, you will get a blue screen error and write
down the exact text. On the next boot, open Administrative Tools control
panel, Event Viewer, System and find the red error, report the entire
description here with the previous description.

Q

"Quaoar" schreef in bericht
...
Maurits wrote:
Hi,

A problem from the beginning with this type of computer. The store
has no solution, so maybe an expert here has an idea where to search
for the problem? Windows XP SP1 the computer restarts instead of shut
down. Yesterday I installed SP2, but that didn't help.

systemnr: DF166A an AMD Athlon, made in the The Netherlands

I try a different BIOS setting but that didn/t help too. In the
hardware section in XP an ACPI computer is active.
It's driving me mad, so please help!!!


Maurits

This is often caused by a system error at shutdown with the error control
set to Restart on Error. Open Device Manager, Advanced tab, the bottom
button Startup and Recovery Settings. On the Startup and Recovery tab,
System Failure section, uncheck Automatically Restart and check Write an
event to the system log. Click OK and Reboot.

Now, when you next shut down, you will get a blue screen error and write
down the exact text. On the next boot, open Administrative Tools control
panel, Event Viewer, System and find the red error, report the entire
description here with the previous description.


I will do this very soon. Tnx, so far for your help.


Maurits

"Maurits" schreef in bericht
. nl...

"Quaoar" schreef in bericht
...
Maurits wrote:
Hi,

A problem from the beginning with this type of computer. The store
has no solution, so maybe an expert here has an idea where to search
for the problem? Windows XP SP1 the computer restarts instead of shut
down. Yesterday I installed SP2, but that didn't help.

systemnr: DF166A an AMD Athlon, made in the The Netherlands

I try a different BIOS setting but that didn/t help too. In the
hardware section in XP an ACPI computer is active.
It's driving me mad, so please help!!!
This is often caused by a system error at shutdown with the error control
set to Restart on Error. Open Device Manager, Advanced tab, the bottom
button Startup and Recovery Settings. On the Startup and Recovery tab,
System Failure section, uncheck Automatically Restart and check Write an
event to the system log. Click OK and Reboot.

Now, when you next shut down, you will get a blue screen error and write
down the exact text. On the next boot, open Administrative Tools control
panel, Event Viewer, System and find the red error, report the entire
description here with the previous description.

Here is the BSOD dump:

IRQ_NOT_LESS_OR_EQUAL
STOP: 0x0000000A (0x000002F4), 0x00000002, 0x00000001, 0x80700A16

From the event report log (Dutch translated into English)

The machine debug manager-service cannot start because of the next problem:
cannot find the localised (expected?) file. (dutch: opgegeven bestand)


I know at the early days of Windows computing IRQ not less or equal faults
are most of the time hardware/driver conflicts.
Any idea's for the next step? Thanks a lot again for your help so far!


Maurits