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#1
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"Roxanne" wrote in message ... How does compaq justify Wild Tangent/ aka Spyware (among others) in their products? Just wondering. Because this is just one reason I would not own one. Or anything other hp product. RX That should certainly not be the only reason you would never own a Compaq. Apparently you have never tried to fix a hardware problem with one. I have 2 Compaq macines in my shop right now. I will never take in another one without money up front. By the time you fix them and charge appropriately they aren't worth the repair cost. -- Herb Stein |
#2
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Added "bonus"
How does compaq justify Wild Tangent/ aka Spyware (among others) in their
products? Just wondering. Because this is just one reason I would not own one. Or anything other hp product. RX |
#4
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Did you run a spyware detection utility BEFORE you connected to the Internet
the first time? HH "Roxanne" wrote in message ... How does compaq justify Wild Tangent/ aka Spyware (among others) in their products? Just wondering. Because this is just one reason I would not own one. Or anything other hp product. RX |
#5
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"HH" wrote in message ... Did you run a spyware detection utility BEFORE you connected to the Internet the first time? HH I saw these files being installed from the recovery disks. I have dealt with this with all of HP's products. http://www.kephyr.com/spywarescanner...nt/index.phtml I uninstalled most of the games that involve the Wild Tangent driver. These games were installed during setup, thirty-day "tryout" games. This is blatant false advertisement of disk space. Another I see installed from the Compaq disks (and too many other products) is BackWeb Client - though not considered "so bad" by some, it also as its spyware abilities. I have connected this machine to the internet to install remaining Windows Updates just a short time ago *after* installing updates from my customer's Security Update Cd from microsoft. After I installed and updated an av program. Before reinstall I found "bad block" errors in event viewer. After runnning extensive hard disk tests, I discovered hard drive failure . On a two-year old machine. But the real kicker here was when I tried to delete the "Compaq Hot Deals" icon. And lo, a dialogue window immediately popped up from the antivirus program I installed; seems "trojan downloader.presario.A" had been detected in C:\windows\system32\mscmtsrvc.exe.- haaa! Because I clicked on this icon. According to Compaq Support - http://h10025.www1.hp.com/ewfrf/wc/g...cname=bpb11751 seems "msCMTSrvc.exe is an application that was installed on the computer by Compaq called the Content Monitoring Tool Service (CMTS). The Compaq Offer Zone, displayed on the desktop as the Hot Deals icon, uses the CMTS to update the computer when new merchandise is available for purchase by the user. This application will not harm the computer: CMTS will attempt to contact the Offer Zone every 10 minutes. If a firewall is installed on the computer, this process may appear to be malicious. The firewall may warn the user that the computer is under attack." Personally, I do not want *anyone* else connecting to the internet every 10 minutes using up my bandwidth. The consumer should not have to deal with these problems, especially after a so-called clean install. I have in sympathy to my customers quite often become quite angry with HP/Compaq, whatever, with their misleading practices. This is very wrong. If it didn't seem such a crime was being committed here to the consumer, I would fall over laughing. but this time it is personal. This is my brother's machine. I am dreading telling him the status of his hard drive. And this machine has been maintained correctly. I repeat. I would not own a Compaq or other hp product. But then, custom is best always. Roxanne "Roxanne" wrote in message ... How does compaq justify Wild Tangent/ aka Spyware (among others) in their products? Just wondering. Because this is just one reason I would not own one. Or anything other hp product. RX |
#6
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BackWeb Client - though not
considered "so bad" by some, it also as its spyware abilities. When I did my first Spybot scan there was a pile BW tracking cookies. Before I deleted them SB warned that I should read my TOS contract. BS-Delete! Having that out of the way, I went to Add/remove programs. I couldn't remove BW that way. OK. Windows Explorer-Delete. Now whenever I boot up I get an error message pertaining to BW. I probably need to edit the registry but I am not up to that. This is not the path to customer satisfaction. Obvious to most but not to HP. The Gamester Homepage http://members.aol.com/wergames (I'm not a commie merely a Trotskyite revisionist) |
#7
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That's why, instead of deleting a folder, it's wise to just rename it first,
then check if any issues arise. You then can restore the original name if necessary....for future reference. Oh, Backweb on many Compaqs is called the Compaq Service Connection and can be uninstalled via Control Panel. Did you try running the Immunize function in SpyBot S&D? That likely would have stopped the Backweb cookies from reappearing. HH "Gamester" wrote in message ... BackWeb Client - though not considered "so bad" by some, it also as its spyware abilities. When I did my first Spybot scan there was a pile BW tracking cookies. Before I deleted them SB warned that I should read my TOS contract. BS-Delete! Having that out of the way, I went to Add/remove programs. I couldn't remove BW that way. OK. Windows Explorer-Delete. Now whenever I boot up I get an error message pertaining to BW. I probably need to edit the registry but I am not up to that. This is not the path to customer satisfaction. Obvious to most but not to HP. The Gamester Homepage http://members.aol.com/wergames (I'm not a commie merely a Trotskyite revisionist) |
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