Presario 6000CL

Having problems with the computer freezing. I talk with tech support, and
they tell me to check in the BIOS for the CPU temp, I do and it is always in
the mid 50;s C. The CPU fan is running but the system fan registers at 0
RPM. Tech support tells me to turn off the system and take it in for
warranty repair which I did and all the did was reformat the HD and
reinstall everything. This was done at COMP USA. I brought it back home and
it still freezes, called them again and they sent me a box to ship it to the
big HP in the sky so it can be fixed (system fan connected or a new one put
in). Well I got it back after 10 days and I am having the same problems.

My question is has anyone else had this problem with this model and if so
have they fixed it?

The only programs that I have installed on it after it came back are the
Gateway USB Wireless adapter, AOL IM, and MSN Messenger. Other than that, it
is a clean a system as it can be.

Thanks

Joe

Uh, did you check for lockups BEFORE you installed said software?
HH

"Joe G" wrote in message
. com...
Having problems with the computer freezing. I talk with tech support, and
they tell me to check in the BIOS for the CPU temp, I do and it is always
in
the mid 50;s C. The CPU fan is running but the system fan registers at 0
RPM. Tech support tells me to turn off the system and take it in for
warranty repair which I did and all the did was reformat the HD and
reinstall everything. This was done at COMP USA. I brought it back home
and
it still freezes, called them again and they sent me a box to ship it to
the
big HP in the sky so it can be fixed (system fan connected or a new one
put
in). Well I got it back after 10 days and I am having the same problems.

My question is has anyone else had this problem with this model and if so
have they fixed it?

The only programs that I have installed on it after it came back are the
Gateway USB Wireless adapter, AOL IM, and MSN Messenger. Other than that,
it
is a clean a system as it can be.

Thanks

Joe

Yes

"HH" wrote in message
...
Uh, did you check for lockups BEFORE you installed said software?
HH

"Joe G" wrote in message
. com...
Having problems with the computer freezing. I talk with tech support,
and
they tell me to check in the BIOS for the CPU temp, I do and it is
always
in
the mid 50;s C. The CPU fan is running but the system fan registers at 0
RPM. Tech support tells me to turn off the system and take it in for
warranty repair which I did and all the did was reformat the HD and
reinstall everything. This was done at COMP USA. I brought it back home
and
it still freezes, called them again and they sent me a box to ship it to
the
big HP in the sky so it can be fixed (system fan connected or a new one
put
in). Well I got it back after 10 days and I am having the same problems.

My question is has anyone else had this problem with this model and if
so
have they fixed it?

The only programs that I have installed on it after it came back are the
Gateway USB Wireless adapter, AOL IM, and MSN Messenger. Other than
that,
it
is a clean a system as it can be.

Thanks

Joe

Joe G wrote:
Having problems with the computer freezing. I talk with tech support,
and they tell me to check in the BIOS for the CPU temp, I do and it
is always in the mid 50;s C. The CPU fan is running but the system
fan registers at 0 RPM. Tech support tells me to turn off the system
and take it in for warranty repair which I did and all the did was
reformat the HD and reinstall everything. This was done at COMP USA.
I brought it back home and it still freezes, called them again and
they sent me a box to ship it to the big HP in the sky so it can be
fixed (system fan connected or a new one put in). Well I got it back
after 10 days and I am having the same problems.

My question is has anyone else had this problem with this model and
if so have they fixed it?

The only programs that I have installed on it after it came back are
the Gateway USB Wireless adapter, AOL IM, and MSN Messenger. Other
than that, it is a clean a system as it can be.

Thanks

Joe

From a command prompt type:chkdsk[space]c:[space]c:\chkdsk.txt[enter].
See what the checkdisk log says about the disk. Google: memtest86 and
run its diagnostics to check RAM. Google: htmonitor that is a system
monitor that will monitor and report CPU and HD temps and fan speeds
that the mainboard supports. Have this open and do a defrag which will
start both a CPU and HD load and monitor the conditions. One of these
might point to whatever is locking the computer. My bet is on RAM.
Have you checked event view logs for repeating errors? Errors in
starting/stopping services and devices not loading are fairly routine
and generally mean nothing.

Q

thank you, I have done all you said and nothing was wrong, I will leave the
cpu monitor running to see if and spikes happen. thank you again

"Quaoar" wrote in message
...
Joe G wrote:
Having problems with the computer freezing. I talk with tech support,
and they tell me to check in the BIOS for the CPU temp, I do and it
is always in the mid 50;s C. The CPU fan is running but the system
fan registers at 0 RPM. Tech support tells me to turn off the system
and take it in for warranty repair which I did and all the did was
reformat the HD and reinstall everything. This was done at COMP USA.
I brought it back home and it still freezes, called them again and
they sent me a box to ship it to the big HP in the sky so it can be
fixed (system fan connected or a new one put in). Well I got it back
after 10 days and I am having the same problems.

My question is has anyone else had this problem with this model and
if so have they fixed it?

The only programs that I have installed on it after it came back are
the Gateway USB Wireless adapter, AOL IM, and MSN Messenger. Other
than that, it is a clean a system as it can be.

Thanks

Joe

From a command prompt type:chkdsk[space]c:[space]c:\chkdsk.txt[enter].
See what the checkdisk log says about the disk. Google: memtest86 and
run its diagnostics to check RAM. Google: htmonitor that is a system
monitor that will monitor and report CPU and HD temps and fan speeds
that the mainboard supports. Have this open and do a defrag which will
start both a CPU and HD load and monitor the conditions. One of these
might point to whatever is locking the computer. My bet is on RAM.
Have you checked event view logs for repeating errors? Errors in
starting/stopping services and devices not loading are fairly routine
and generally mean nothing.

Q

Joe G wrote:
thank you, I have done all you said and nothing was wrong, I will
leave the cpu monitor running to see if and spikes happen. thank you
again

"Quaoar" wrote in message
...
Joe G wrote:
Having problems with the computer freezing. I talk with tech
support, and they tell me to check in the BIOS for the CPU temp, I
do and it is always in the mid 50;s C. The CPU fan is running but
the system fan registers at 0 RPM. Tech support tells me to turn
off the system and take it in for warranty repair which I did and
all the did was reformat the HD and reinstall everything. This was
done at COMP USA. I brought it back home and it still freezes,
called them again and they sent me a box to ship it to the big HP
in the sky so it can be fixed (system fan connected or a new one
put in). Well I got it back after 10 days and I am having the same
problems.

My question is has anyone else had this problem with this model and
if so have they fixed it?

The only programs that I have installed on it after it came back are
the Gateway USB Wireless adapter, AOL IM, and MSN Messenger. Other
than that, it is a clean a system as it can be.

Thanks

Joe

From a command prompt
type:chkdsk[space]c:[space]c:\chkdsk.txt[enter]. See what the
checkdisk log says about the disk. Google: memtest86 and run its
diagnostics to check RAM. Google: htmonitor that is a system
monitor that will monitor and report CPU and HD temps and fan speeds
that the mainboard supports. Have this open and do a defrag which
will start both a CPU and HD load and monitor the conditions. One
of these might point to whatever is locking the computer. My bet is
on RAM. Have you checked event view logs for repeating errors?
Errors in starting/stopping services and devices not loading are
fairly routine and generally mean nothing.

Q

Try this: from the run command, type: msconfig, select the startup tab.
This lists all of the autostart applications that run in the background.
Some of these might not be essential or desired. Use this site as a
guide to what each of these are doing:
http://www.pacs-portal.co.uk/startup_content.php

Uncheck any that are not essential. Reboot, check the box and cancel the
notification about making system changes. Make a note of the
controlling application, then open that application and from
preferences, tools, options, etc., find the setting to autostart and
disable.

Q

Q