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compaq s4100 - pressario 5640au problem



 
 
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Old September 29th 03, 10:15 AM
Ray
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Default compaq s4100 - pressario 5640au problem

hi...
serviced this pc then did a restore of the os [winXP]...
get back to set up at the clients site and i cant get the vista
software to recognise the scanner...i pulled the usb cable out and
plugged into another port and XP recognises it but vistascan still
wont...put the printer into the port originally scanner was into and
xp sees the printer so this port is ok......this guy has usb keyboard,
usb printer,usb sidewinder joystick and usb scanner the pc has 4 only
usb ports...i worked b4 i serviced the machine....what is the trick
with this vistascan software???
anybody seen this and can give me a tip or two
thanks
ray
 




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