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Need HELP - Can Not Get QR discs to Work



 
 
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  #11  
Old May 2nd 04, 04:05 PM
terry_b17
external usenet poster
 
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hi,
did your drive come with a cd of utilities ?disc wizard is probably in
the
box your drive came in .
terry

==============
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  #12  
Old May 2nd 04, 06:11 PM
Steve
external usenet poster
 
Posts: n/a
Default

Thanks for all the great info! WOW - a real wealth of knowledge here!

Here is what has happened since I sent the message you replied to: I managed
to get the Seagate Disk Wizard diskette version. ( Some files that are
needed for downloading quit working Friday. I guess the disk corruption got
worse. But I could not download files - a friend downloaded it and sent the
download to me over Yahoo file transfer.) The Wizard is slick! I set up the
new drive (which was still installed as a second drive) to be sized like
drive C and D on the factory drive; and put the rest of the new disk space
into another logical drive. But then the program started copying all the
files from the old drive to the new drive. I did not expect that.
(Instructions? Who needs to read instructions? LOL) I let that carry on
while I went to work. Everything was replicated on the new drive - both good
and corrupt files. So I now have the new disk as Disk 0 and the same file
problems. After I send this I will try to run QR again. All I have to lose
is time. I guess if that does not work I will have to bite the bullet and
reload Windows from a Windows CD and take the loss of the few programs that
came on the Compaq that I actually used still.

Thanks to all!

Steve


"dadiOH" wrote in message
...
Steve wrote:

I had checked on this group and was told that the Quick Restore CDs
that came with the computer could be used to set everything back
up. That does not seem to be true. The QR discs give me an error as
the look for Drive "N" and the set up aborts. From what I can see
the Autoexec file on the CD sets a path of "N:\CPQS\QR". It then
tries to read files out of that directory, but since the new drive
has none of that on it - I am stuck.


I would guess that it is making a RAM drive and copying the stuff to it as
Windows does. How full is your C: drive?
_______________________

I put the old drive back in and made the new drive the second disc
drive. That is the only way I could ask for help here. I called
Compaq Support and after a series of misunderstandings was told
that I needed to purchase the hard drive from Compaq and they would
send the QR discs made for the larger drive.


They lie between their teeth.
______________________

I am thinking that MAYBE the QR discs are looking for the same size
of C and D drives (24.5 GB C drive and a 3.36 GB drive D), the QR
discs will work. I could put the rest of the new drive into a drive
E. But that is only my theory and so far I have not been right too
often about this. LOL


My father in law has a Compaq (may their tribe decrease - both FIL and
Compaq) and he went from a 10 MB HD to a 40 MB no problem.

Perhaps I shouldn't say "no problem" because I fiddled with it and quit in
frustration. The frustration was the D:/ drive that it wants and I got
tired messing with something that should have been straight forward but
wasn't thanks to Compaq. He had the store where he bought it install it.

Can you...
1. Make your new drive your #2
2. Fdisk & format it being sure to make it bootable
3. Copy C: to it. Doesn't need "cloning", just plain old copy.
4. Make new disk primary (C
5. Use the QR disc on it

The kicker is the D: drive that Compaq insists on having. I would assume
you have to make a partition on the new drive equivalent to it and copy D:
to that partition (as well as C: to the new primary partition). It is also
possible that D: *does* need to be cloned rather than copied but I kinda
doubt it.

--
dadiOH
_____________________________

dadiOH's dandies v3.0...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico
____________________________



  #13  
Old May 5th 04, 02:04 PM
terry_b17
external usenet poster
 
Posts: n/a
Default

hi,
you could try running scandisk on your original drive . run the qr
disks and then copy to your new drive with the discwizard .
hope this helps,
terry

==============
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  #14  
Old May 14th 04, 04:36 PM
Steve Byers
external usenet poster
 
Posts: n/a
Default

Thanks for the reply, but the case grows stranger yet. I was doing
what you suggested, but had the old drive also installed - using the
cable connector as "Drive 1". So, the new drive was connected as
"Drive 0" and the old drive was connected as "Drive 1". When I reboot,
the computer displays a new configuration message and ignores the new
drive - all it "sees" is the old drive. I also got a "Disk Controller
Failure" message on the old drive. After that, all that can be read on
the drive is the DOS level entries - and only part of that
information. It is reading what was formerly on "Drive C" but none of
"Drive D" (the Compaq "Restore" logical drive).

When I disconnect the cable to the old drive, all is ok with the new
drive. I had put the old drive into the bay where I had an internal
Zip Drive. When I tried putting the Zip Drive back in (connected as
Drive 1) the system tried to boot from that! Is something connected
wrong? Did I not put the cables back on to the mother board as they
should be? With the only drive being the new drive, and connected to
the cable connector as "Drive 0" all is ok.

What am I missing??

Thanks for everyone's help!

Steve

"David" wrote in message nk.net...
The Quick Restore shouldn't have a problem with your new HD. Remove the old
drive and be sure the new HD is jumpered for cable select and you use the
connector on the end of the IDE ribbon cable. You're booting the computer
with the QR CD right? You don't need to prep the new drive at all. The QR
will wipe out anything that's on it.

"Steve" wrote in message
.. .
A week or so ago my Presario Model 7478's hard drive began to fail. I had
gotten a message that the disc detected that failure was imminent, and I
bought a new hard drive. The new drive is a Seagate 80gb drive, whereas

the
factory installed drive was a 30gb Maxtor.

I had checked on this group and was told that the Quick Restore CDs that
came with the computer could be used to set everything back up. That does
not seem to be true. The QR discs give me an error as the look for Drive

"N"
and the set up aborts. From what I can see the Autoexec file on the CD

sets
a path of "N:\CPQS\QR". It then tries to read files out of that directory,
but since the new drive has none of that on it - I am stuck.

I put the old drive back in and made the new drive the second disc drive.
That is the only way I could ask for help here. I called Compaq Support

and
after a series of misunderstandings was told that I needed to purchase the
hard drive from Compaq and they would send the QR discs made for the

larger
drive. I don't have Windows 98 on a separate CD and sure don't have the
other software on the QR discs.

My first problem was that the QR would not load and format the drive, like

I
hoped it would, so I used FDISK and FORMAT to do that.

I am thinking that MAYBE the QR discs are looking for the same size of C

and
D drives (24.5 GB C drive and a 3.36 GB drive D), the QR discs will work.

I
could put the rest of the new drive into a drive E. But that is only my
theory and so far I have not been right too often about this. LOL

I would appreciate any help with getting the QR discs to work on a new

drive
that is larger than the factory installed drive.

Thanks!

Steve




  #15  
Old May 15th 04, 12:25 AM
David
external usenet poster
 
Posts: n/a
Default

So with the old HD and zip drive disconnected were you able to boot from the
QR CD and run the quick restore? Are you using the original IDE ribbon cable
that came with the computer and if so, are sure you jumpered your new HD for
cable select (CS)? Most likely it came jumpered as master. The IDE ribbon
cables should all be installed with the red stripe towards pin 1 on the
motherboard and the drives.

For maximum compatability, you should probably also run the ATA mode
switching utility from Seagate to limit your new HD to the maximum mode
supported by your computer. I think ATA/33 on the 7478.

"Steve Byers" wrote in message
m...
Thanks for the reply, but the case grows stranger yet. I was doing
what you suggested, but had the old drive also installed - using the
cable connector as "Drive 1". So, the new drive was connected as
"Drive 0" and the old drive was connected as "Drive 1". When I reboot,
the computer displays a new configuration message and ignores the new
drive - all it "sees" is the old drive. I also got a "Disk Controller
Failure" message on the old drive. After that, all that can be read on
the drive is the DOS level entries - and only part of that
information. It is reading what was formerly on "Drive C" but none of
"Drive D" (the Compaq "Restore" logical drive).

When I disconnect the cable to the old drive, all is ok with the new
drive. I had put the old drive into the bay where I had an internal
Zip Drive. When I tried putting the Zip Drive back in (connected as
Drive 1) the system tried to boot from that! Is something connected
wrong? Did I not put the cables back on to the mother board as they
should be? With the only drive being the new drive, and connected to
the cable connector as "Drive 0" all is ok.

What am I missing??

Thanks for everyone's help!

Steve

"David" wrote in message

nk.net...
The Quick Restore shouldn't have a problem with your new HD. Remove the

old
drive and be sure the new HD is jumpered for cable select and you use

the
connector on the end of the IDE ribbon cable. You're booting the

computer
with the QR CD right? You don't need to prep the new drive at all. The

QR
will wipe out anything that's on it.

"Steve" wrote in message
.. .
A week or so ago my Presario Model 7478's hard drive began to fail. I

had
gotten a message that the disc detected that failure was imminent, and

I
bought a new hard drive. The new drive is a Seagate 80gb drive,

whereas
the
factory installed drive was a 30gb Maxtor.

I had checked on this group and was told that the Quick Restore CDs

that
came with the computer could be used to set everything back up. That

does
not seem to be true. The QR discs give me an error as the look for

Drive
"N"
and the set up aborts. From what I can see the Autoexec file on the CD

sets
a path of "N:\CPQS\QR". It then tries to read files out of that

directory,
but since the new drive has none of that on it - I am stuck.

I put the old drive back in and made the new drive the second disc

drive.
That is the only way I could ask for help here. I called Compaq

Support
and
after a series of misunderstandings was told that I needed to purchase

the
hard drive from Compaq and they would send the QR discs made for the

larger
drive. I don't have Windows 98 on a separate CD and sure don't have

the
other software on the QR discs.

My first problem was that the QR would not load and format the drive,

like
I
hoped it would, so I used FDISK and FORMAT to do that.

I am thinking that MAYBE the QR discs are looking for the same size of

C
and
D drives (24.5 GB C drive and a 3.36 GB drive D), the QR discs will

work.
I
could put the rest of the new drive into a drive E. But that is only

my
theory and so far I have not been right too often about this. LOL

I would appreciate any help with getting the QR discs to work on a new

drive
that is larger than the factory installed drive.

Thanks!

Steve






  #16  
Old May 15th 04, 07:05 PM
terry_b17
external usenet poster
 
Posts: n/a
Default

Steve,go to
http://www.ts-consulting.net/ they have info on using the qr disks .
hope this helps,
terry

==============
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  #17  
Old May 26th 04, 12:04 PM
terry_b17
external usenet poster
 
Posts: n/a
Default

hi,
for more info on QR on a replacement hard drive go to
http://www.uktsupport.co.uk/compaq/faq/hardware.htm#hdd
the softpaqs mentioned are available at
ftp://ftp.compaq.com/pub/softpaq
hope this helps,
terry

==============
Posted through www.HowToFixComputers.com/bb - free access to hardware troubleshooting newsgroups.
 




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