MicroTek ScanMaker E3 will not connect

I like my old ScanMaker E3. I upgraded to an XP system that does not
have any ISA slots, so I installed a Kouwell KW-801V1OP Fast SCSI-2
PCI adapter for connecting the scanner to the PC. The Kouwell adapter
installed ok, I installed drivers for the scanner, but I can not
connect to the scanner. I think it has something to do with the device
numbers for the scanner and the scsi, but I don't know what to do
about this. Kouwell support said that the scanner might not work with
the chipset in their card, but CablesAmerica (where I bought the card)
said this is not the problem. Specifically, if I try to user the
scanner, I get the message "...scanner not found....". If you can help
it will be greatly appreciated. Thanks.

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John C wrote:

I like my old ScanMaker E3. I upgraded to an XP system that does not
have any ISA slots, so I installed a Kouwell KW-801V1OP Fast SCSI-2
PCI adapter for connecting the scanner to the PC. The Kouwell adapter
installed ok, I installed drivers for the scanner, but I can not
connect to the scanner. I think it has something to do with the device
numbers for the scanner and the scsi, but I don't know what to do
about this. Kouwell support said that the scanner might not work with
the chipset in their card, but CablesAmerica (where I bought the card)
said this is not the problem. Specifically, if I try to user the
scanner, I get the message "...scanner not found....". If you can help
it will be greatly appreciated. Thanks.

Some possibilities:

1: The scanner is a single-ended model - not SCSI-2.

2: The scanner's chipset may, in fact, not be compatible with the Kouwell
product. Some older devices were geared toward the Adaptec SCSI
chipset(s).
I can't determine by whom the Kouwell/Koutech chipset is manufactured. You
might want to consider a different SCSI card such as Adaptec, QLogic, or
SiiG.

3: It may be a device setting. That specific card can support up to seven
devices. The card should be assigned SCSI ID 7, if it doesn't do so
automatically.

The scanner should, for the sake of argument, be assigned SCSI ID 0, unless
it has a permanently-wired SCSI ID such as 1 or 2.

Check the termination settings; these may (or may not) be needed or
relevant. If termination is required and is not present, device detection
usually fails.

Most SCSI card display a keypress prompt during their initialization such
as: "Press CTL-A for SCSI configuration".

It seems that Kouwell are not afraid to admit it may not work; CablesAmerica
appear to not want a refund

- --
Ron Cook n1zhi

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Ron Cook wrote in message ...
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John C wrote:

I like my old ScanMaker E3. I upgraded to an XP system that does not
have any ISA slots, so I installed a Kouwell KW-801V1OP Fast SCSI-2
PCI adapter for connecting the scanner to the PC. The Kouwell adapter
installed ok, I installed drivers for the scanner, but I can not
connect to the scanner. I think it has something to do with the device
numbers for the scanner and the scsi, but I don't know what to do
about this. Kouwell support said that the scanner might not work with
the chipset in their card, but CablesAmerica (where I bought the card)
said this is not the problem. Specifically, if I try to user the
scanner, I get the message "...scanner not found....". If you can help
it will be greatly appreciated. Thanks.

Some possibilities:

1: The scanner is a single-ended model - not SCSI-2.

2: The scanner's chipset may, in fact, not be compatible with the Kouwell
product. Some older devices were geared toward the Adaptec SCSI
chipset(s).
I can't determine by whom the Kouwell/Koutech chipset is manufactured. You
might want to consider a different SCSI card such as Adaptec, QLogic, or
SiiG.

3: It may be a device setting. That specific card can support up to seven
devices. The card should be assigned SCSI ID 7, if it doesn't do so
automatically.

The scanner should, for the sake of argument, be assigned SCSI ID 0, unless
it has a permanently-wired SCSI ID such as 1 or 2.

Check the termination settings; these may (or may not) be needed or
relevant. If termination is required and is not present, device detection
usually fails.

Most SCSI card display a keypress prompt during their initialization such
as: "Press CTL-A for SCSI configuration".

It seems that Kouwell are not afraid to admit it may not work; CablesAmerica
appear to not want a refund

- --
Ron Cook n1zhi

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Ron,

Thanks for your help but I just got the scanner working. The (skimpy 1
page) user's manual that came with the Kouwell card showed that
termination enabled was default; it was not. I pulled the card and had
to add a jumper to JP1 to enable termination, put the card back in my
PC, and the scanner test worked. A second problem I had was we bought
my wife an HP scanner/printer/copier combo – I installed the HP
software on my machine so that I could run her scanner over my home
network. The HP software did not want to work with my MicroTek
scanner, so I removed it, and went back to using my Ulead PhotoImpact
software. I also downloaded and installed the latest driver set (v.
2.6) from the MicroTek site, which has drivers for my old E3 for XP.

(For anyone else that this info might help: I also had to buy a cable
that converts the scanner end to SCSI-1. In the process of getting the
scanner working, I had to put in the termination device on the scanner
end of the cable (looks like a gender changer). I believe, at this
point, I have termination enabled at the scanner end of the cable and
the card end of the cable. The cable and the card and shipping cost me
about $75, but I made the decision not to toss my E3 scanner -- I like
it, and it has a 14" scan bed, which most inexpensive scanners do not
have.)

John C.