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#21
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
On Thu, 17 Nov 2005 10:02:08 -0700, Class_Action
wrote: It is clearly an indication that there is no such thing as a "Dell low mic volume problem". Rather, there is a "Windows users don't know how to adjust windows settings, including MIC volume, problem." How about an O/S incompatibility or conflict? How about it? Did you do any research on this? If that is true, it would not be a "Dell specific" issue, it would effect all users of same sound card (which is not Dell proprietary to this extent) with same driver and OS. Did you try a newer sound card driver? You don't want to fix this, IMO, you want to find some angle to cheat Dell out of a new computer instead of a $9 sound card. IF you really wanted this problem fixed, it would be working by now. Any competent shop could get your system working. For all we know, Dell tech support might even be able to, if it were someone else they were talking to, but they can only go by the information you provide, which is that you have to eat a microphone. I hope you have condiments. I want Dell to fix the problem in my $1500 machine! Now they are saying it is an O/S incompatibility with the onboard sound and I should do a PC Restore. Hello? It is still using the system that shipped with it. XP SP2. If it's incompatible, then this problem existed from the factory. That cannot be deterimined because you have not returned the system to a factory state, and we can't even be sure if you have hooked it up properly. For all we know you could have a mic cord that the vacuume cleaner has ran over 40 times and it's damaged. No amount of chatting with a dell tech about widows sliders will fix that, but the key here is that you are not following a systematic troubleshooting method. A Dell tech wanted to reinstall the multimedia part of xp. When I asked why, the Dell tech said there's possible conflict. That's a polite way of them saying "you've probably screwed up your system by changing, installing or uninstalling something." Users get defensive when they break a system, nevermind why, it's a known fact that you can put a working system in front of a user, have them *use* it for a period of time, and then it won't work right for various reasons because of their use. Return system to same state it was in before they ever touched it, and voilą, it works again. Sometimes it's possible to put blame on windows, but then you did buy a box with windows on it, I asked why then Dell shipped out systems with possible -- known -- conflict. Would you rather that they, at this point, told you that their former statement was basically a lie to stroke your ego? What kind of resolution did you hope to get out of this? Is the system still under warranty? I'd have thought that if you were really interested in a solution then you would've had a dialog with Dell something like "I did the system restore and the MIC isn't working still, the mic or soundcard needs replaced, which will you be sending out first?" Truth is, they'd probably have been glad to send out one or both of these parts if they thought it would fix things, but apparently per the tech's converstations with you, there are still things you need to do to the system before it can be concluded that mic or sound card replacement is warranted. |
#22
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
kony wrote:
Class_Action wrote: kony wrote: It is clearly an indication that there is no such thing as a "Dell low mic volume problem". Don't you see these as the low mic volume problem? No, I see you only repeating the same thing over and over again and not making any reasonable attempt to do anything more than listen to a Dell tech's instructions. Do you see any Dell Tech instructions in these? if this mic is more than 6 or 8 inches from my mouth at normal speaking levels, it barely picks up my voice. the mic does not pick up my voice unless I put it right up on my mouth. I have to yell into my Dell provided microphone for anyone to hear me I seem to be unable to record anything with a microphone from SB. Only when I shout really hard I get a fuzzy little noise recorded I discovered that using the creative sound recorder I had to put the record level on max, select +20% gain in the mixer and put the mic 3 inches from my mouth or else it wouldnt pick up what i said. I don't want to -eat- this microphone!!!! I have my mic volume all the way up, the booster on, and its still way too quiet. I had to practically put the mic in my mouth. When I plugged a mic into the front panel, the volume is so low that you have to scream. Do you know a way to record an outgoing message without "eating" the microphone? I have to scream into the microphone |
#23
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
--------------------
kony wrote: Class_Action wrote: kony wrote: It is clearly an indication that there is no such thing as a "Dell low mic volume problem". Don't you see these as the low mic volume problem? if this mic is more than 6 or 8 inches from my mouth at normal speaking levels, it barely picks up my voice. the mic does not pick up my voice unless I put it right up on my mouth. This is why you don't have a working system, because you simply ignore everything and just repeat same thing over and over. What's ignored? What's repeated over and over? -------------------- kony wrote: Class_Action wrote: kony wrote: It is clearly an indication that there is no such thing as a "Dell low mic volume problem". Don't you see these as the low mic volume problem? I have to yell into my Dell provided microphone for anyone to hear me Then maybe you should fix the problem, then you wont have to do that. Restore system to a known state and check the things I'd written but you snipped out. Fix what problem when you don't see the problem? Do you see the problem CLEARLY now? -------------------- kony wrote: Class_Action wrote: kony wrote: It is clearly an indication that there is no such thing as a "Dell low mic volume problem". Don't you see these as the low mic volume problem? I have to scream into the microphone You don't say? Shove it up your asshole? |
#24
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
kony wrote:
Class_Action wrote: kony wrote: You have no idea what in the world you're talking about. Dell has used MANY different platforms in that period of time. So? Is that the cause of low mic volume problem? Rather, there is a "Windows users don't know how to adjust windows settings, including MIC volume, problem." If the problem is Windows settings adjustment, why then Dell Techs advise these? Dell tech support insisted I reformat my hard disk and reinstall everything. and did you? Reformat hard disk to adjust Windows settings? |
#25
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
kony wrote:
Class_Action wrote: kony wrote: Dell has used MANY different platforms in that period of time. So? Is that the cause of low mic volume problem? It is clearly an indication that there is no such thing as a "Dell low mic volume problem". Rather, there is a "Windows users don't know how to adjust windows settings, including MIC volume, problem." How about an O/S incompatibility or conflict? I want Dell to fix the problem in my $1500 machine! Now they are saying it is an O/S incompatibility with the onboard sound and I should do a PC Restore. Hello? It is still using the system that shipped with it. XP SP2. If it's incompatible, then this problem existed from the factory. How about it? Did you do any research on this? If that is true, it would not be a "Dell specific" issue, it would effect all users of same sound card (which is not Dell proprietary to this extent) with same driver and OS. It's Dell who said there's OS/soundcard incompatibility. Yet Dell ships out systems with known incompatibility *without* fixes! Would that incompatibility be fixed by PC Restore? snip rest of garbage |
#26
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
Class_Action wrote:
Drivel Snipped Congrats...You know how to copy and paste. I'm very impressed. Bob |
#27
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
On Thu, 17 Nov 2005 14:39:24 -0700, Class_Action
wrote: No, I see you only repeating the same thing over and over again and not making any reasonable attempt to do anything more than listen to a Dell tech's instructions. Do you see any Dell Tech instructions in these? Do you see that everything you write is only evidence that instead of following their instructions you're just wasting time repeating same thing over and over again? I have to scream into the microphone Maybe you sounded like a broken record so it just started ignoring you? |
#28
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
On Thu, 17 Nov 2005 14:41:15 -0700, Class_Action
wrote: Dell tech support insisted I reformat my hard disk and reinstall everything. and did you? Reformat hard disk to adjust Windows settings? Are you stupid? The question was pretty easy to understand. You have no desire to fix any problem, you're just trolling. |
#29
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
On Thu, 17 Nov 2005 14:42:23 -0700, Class_Action
wrote: It's Dell who said there's OS/soundcard incompatibility. They made a passing remark, because it was less offensive than telling you that the system needs wiped to return it to the state it was in before you came in contact with it. Yet Dell ships out systems with known incompatibility *without* fixes! No, that is your illogical conclusion. Would that incompatibility be fixed by PC Restore? You mean the one that may not exist except inside your imagination? |
#30
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Dell's Sorry History of Microphone/Soundcard Issue (Update)
kony wrote:
Class_Action wrote: kony wrote: It is clearly an indication that there is no such thing as a "Dell low mic volume problem". Don't you see these as the low mic volume problem? I have to yell into my Dell provided microphone Only when I shout really hard I get a fuzzy little noise recorded I don't want to -eat- this microphone!!!! I had to practically put the mic in my mouth. the volume is so low that you have to scream. Do you know a way to record an outgoing message without "eating" the microphone? I have to scream into the microphone No, I see you only repeating the same thing over and over again and not making any reasonable attempt to do anything more than listen to a Dell tech's instructions. Do you see any Dell Tech instructions in these? I have to yell into my Dell provided microphone Only when I shout really hard I get a fuzzy little noise recorded I don't want to -eat- this microphone!!!! I had to practically put the mic in my mouth. the volume is so low that you have to scream. Do you know a way to record an outgoing message without "eating" the microphone? I have to scream into the microphone Do you see that everything you write is only evidence that instead of following their instructions you're just wasting time repeating same thing over and over again? Do you see any instructions in these? I have to yell into my Dell provided microphone Only when I shout really hard I get a fuzzy little noise recorded I don't want to -eat- this microphone!!!! I had to practically put the mic in my mouth. the volume is so low that you have to scream. Do you know a way to record an outgoing message without "eating" the microphone? I have to scream into the microphone |
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