Dell Technical "Support"

On Wednesday, January 26, 2000 at 1:30:00 PM UTC+5:30, Bernard Mushinsky wrote:
LPT1 seems to have failed on my computer. I connected the printer to
another computer and it works fine. Yesterday and today, I tried to get
through to Dell technical support via phone in order to arrange for the
repair. I was on hold for about 40 minutes each time, and then Dell's
system advised me that they couldn't "process" (their word) my call any
longer and that I should call another time. For what? Will it be possible
to get through another time?

The computer that just failed was about to go into semi-retirement and be
replaced by a new Dell. Now, who knows?

Does anybody have advice that might be useful in this situation?

This situation stinks.

Bernie

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