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Seagate hard drive warranty
I recently purchased a Seagate oem 300 GB ide drive from an ebay
vendor. He claimed in his ad that the drive had a five year warranty. When I checked the Seagate web site, it said that the warranty on the drive ends on 10-MAR-2006 which is only one year and a few days. I contacted the seller and he said: "Currently Seagate is reworking its warranty for the drives it manufactures. The warranty is retroactive on all its internal drives but all the drives I currently have do not reflect the new change in warranty status. I can either ship another drive that seagate will warranty regardless of what the web site says or I can refund your money." Is this true? Does the drive I bought (Model: ST3300831A S/N: 3NF05G94) have a five year warranty? Thank you in advance for all replies. -- I am TERRIBLY cruel to my cat. I tease him with a vine tendril until he either jumps up in the air to bat at it or zooms around in a circle until he gets too dizzy to stand up. What is cruel about it is that I don't do it nearly as much as he wants me to. ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==---- http://www.newsfeeds.com The #1 Newsgroup Service in the World! 100,000 Newsgroups ---= East/West-Coast Server Farms - Total Privacy via Encryption =--- |
#2
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they have recently switched all drives to 5-yr. warranties. There's a press
release from sometime last year announcing the change. I'd skip the Seagate web site and contact a person at Seagate to verify your drive is covered. Is this true? Does the drive I bought (Model: ST3300831A S/N: 3NF05G94) have a five year warranty? Thank you in advance for all replies. |
#3
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anon wrote:
they have recently switched all drives to 5-yr. warranties. There's a press release from sometime last year announcing the change. I'd skip the Seagate web site and contact a person at Seagate to verify your drive is covered. Be careful with generalizations of that kind. Seagate gives a 5 year warranty on retail boxed, "brown box", and tray-packed OEM drives sold through the normal distribution channel (which is to say via major wholesalers such as Tech Data and Ingram). Other large volume purchasers who buy direct from Seagate will have specific warranty terms defined by contract between Seagate and the purchaser, and those terms may include no warranty, a shorter warranty, warranty only to the purchaser, or anything else that the two decide is appropriate. If the particular drive was, say, pulled out of a Dell, the warranty might be quite different from the "normal" Seagate warranty. As a general rule, if you're buying drives off of ebay and you're concerned about warranty, plug the serial number into the manufacturer's database _before_ you bid and if it comes up short, believe that over the seller. Is this true? Does the drive I bought (Model: ST3300831A S/N: 3NF05G94) have a five year warranty? Thank you in advance for all replies. -- --John Reply to jclarke at ae tee tee global dot net (was jclarke at eye bee em dot net) |
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#5
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"anon" wrote:
they have recently switched all drives to 5-yr. warranties. There's a press release from sometime last year announcing the change. I'd skip the Seagate web site and contact a person at Seagate to verify your drive is covered. I sent Seagate an email before I put my message in the newsgroups. I just got a response. Here is the response: __________________________________________________ ___________________ Thank you for contacting Seagate. In regards to your request, below given is the detailed information about the warranty provided on the drives. We have received your note concerning the 5 years warranty Seagate is currently promoting. This is concerning all distribution drives sold on and after June 1st 2004.* All drives sold prior to this date will have the original warranty as set on point of sale. For more information, please visit our website: http://www.seagate.com/support/service/warranty.html or http://www.seagate.com/support/service/index.html Look under the section - frequently asked questions to find all available information. * please note: All External Retail Drives come with a one year warranty period. __________________________________________________ _____________ Since their response did not really answer my question, I am writing to them again. If I do not get a satisfactory answer this time I will get my money back and buy a drive made by someone else. -- I am TERRIBLY cruel to my cat. I tease him with a vine tendril until he either jumps up in the air to bat at it or zooms around in a circle until he gets too dizzy to stand up. What is cruel about it is that I don't do it nearly as much as he wants me to. ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==---- http://www.newsfeeds.com The #1 Newsgroup Service in the World! 100,000 Newsgroups ---= East/West-Coast Server Farms - Total Privacy via Encryption =--- |
#6
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In article ,
Daniel Prince wrote: Is this true? Does the drive I bought (Model: ST3300831A S/N: 3NF05G94) have a five year warranty? Thank you in advance for all replies. Just out of curiosity, what did Seagate say when you called them to ask this question? |
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ddl@danlan.*com (Dan Lanciani) wrote:
I called Seagate's customer service and (with great difficulty due to the language barrier) had the rep do the same lookup. Do you know what the native language of the rep was or what country she/he was in? Were all the reps you spoke to in the same country? -- I am TERRIBLY cruel to my cat. I tease him with a vine tendril until he either jumps up in the air to bat at it or zooms around in a circle until he gets too dizzy to stand up. What is cruel about it is that I don't do it nearly as much as he wants me to. ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==---- http://www.newsfeeds.com The #1 Newsgroup Service in the World! 100,000 Newsgroups ---= East/West-Coast Server Farms - Total Privacy via Encryption =--- |
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#9
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Serial Number
Model Number Part Number Warranty Status (*see details below) Options (*see details below) 3NF05G94 ST3300801CB-RK 9Y7685-500 In Warranty Expiration 10-MAR-2006 Google ST3300801CB. Looks like it's an external drive, which would have only a one year warranty. On Fri, 18 Feb 2005 04:33:11 -0800, Daniel Prince wrote: I recently purchased a Seagate oem 300 GB ide drive from an ebay vendor. He claimed in his ad that the drive had a five year warranty. When I checked the Seagate web site, it said that the warranty on the drive ends on 10-MAR-2006 which is only one year and a few days. I contacted the seller and he said: "Currently Seagate is reworking its warranty for the drives it manufactures. The warranty is retroactive on all its internal drives but all the drives I currently have do not reflect the new change in warranty status. I can either ship another drive that seagate will warranty regardless of what the web site says or I can refund your money." Is this true? Does the drive I bought (Model: ST3300831A S/N: 3NF05G94) have a five year warranty? Thank you in advance for all replies. |
#10
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Andy wrote:
Serial Number Model Number Part Number Warranty Status (*see details below) Options (*see details below) 3NF05G94 ST3300801CB-RK 9Y7685-500 In Warranty Expiration 10-MAR-2006 Google ST3300801CB. Looks like it's an external drive, which would have only a one year warranty. What I received was a bare drive. It did not have a clamshell or an anti-static bag. The bare drive was inside a padded shipping envelope which was inside a box with foam peanuts. Do you think someone could have pulled the drive out of an external drive mechanism made by Seagate? If so, why would someone do that? I think that assembled external drives cost more than the bare drive and the cost of the external case. -- I am TERRIBLY cruel to my cat. I tease him with a vine tendril until he either jumps up in the air to bat at it or zooms around in a circle until he gets too dizzy to stand up. What is cruel about it is that I don't do it nearly as much as he wants me to. ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==---- http://www.newsfeeds.com The #1 Newsgroup Service in the World! 100,000 Newsgroups ---= East/West-Coast Server Farms - Total Privacy via Encryption =--- |
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