D-Link DCS2120 email jpg problem - help!

Hi,

I have a D-Link DCS-2120 internet camera. For what it is it seems
generally ok. Image quality isn't that great but you can see what things
are well enough so it's fair.

My problem arises when I configure the camera to send me e-mail when it
detects motion. It is sending the e-mail ok, but the jpeg images I
receive are all corrupted. I generally get a grey square, which seems
about the right size, but only a narrow line across the top has any
image detail in it, as the rest is just grey.
I've played around with various parameters a bit but nothing seems to
make any difference.

Any ideas?

Thanks, John


P.S. Viewing live video through the Web interface is fine. If I take a
snapshot the image saved is fine.

P.P.S. The supplied Surveillance software is another matter - it makes
my PC reboot as soon as I fire it up! Fortunately you only really need
that to handle multiple cameras, I believe, when you want to see several
cameras output at once. With a single camera the Web interface seems fine.

Hi.

The first issue is not something I have xperienced - but perhaps the
next hint can solve both your issues:

Find (www.download.com) a program called Active Webcam (by PYSOFT).
Install the trial and enjoy a rather user friendly program... Will work
MUCH better than the supplied "IP Surveillance" which pretty much
stinks :-)

Good luck :-)

On 20 Jan., 22:49, John Fryatt wrote:
Hi,

I have a D-Link DCS-2120 internet camera. For what it is it seems
generally ok. Image quality isn't that great but you can see what things
are well enough so it's fair.

My problem arises when I configure the camera to send me e-mail when it
detects motion. It is sending the e-mail ok, but the jpeg images I
receive are all corrupted. I generally get a grey square, which seems
about the right size, but only a narrow line across the top has any
image detail in it, as the rest is just grey.
I've played around with various parameters a bit but nothing seems to
make any difference.

Any ideas?

Thanks, John

P.S. Viewing live video through the Web interface is fine. If I take a
snapshot the image saved is fine.

P.P.S. The supplied Surveillance software is another matter - it makes
my PC reboot as soon as I fire it up! Fortunately you only really need
that to handle multiple cameras, I believe, when you want to see several
cameras output at once. With a single camera the Web interface seems fine.