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#1
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OT sending a faulty CPU back to intel
I have a faulty P III 1Ghz CPU that I have aquired as part of a clearance. I
have heard that Intel unlike AMD do try and look after their customers and normally replace CPUs. Does anyone have any expereince of this? |
#2
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On Sun, 28 Dec 2003 15:59:38 UTC, "Aosmosis" wrote:
I have a faulty P III 1Ghz CPU that I have aquired as part of a clearance. I have heard that Intel unlike AMD do try and look after their customers and normally replace CPUs. Does anyone have any expereince of this? I had experience of changing twe faulty P60s with the infamous FPU bug (not that long ago, a couple of years). Yes, it might not have seemed worth it at that stage but they were for vintage machines. I phoned them, and they sent a new CPU by courier after taking credit card details. I then had 30 days to change over the CPU and get the courier to collect the old one (at their expense). Failure to do so would have resulted in a hefty charge on my credit card. It all went very smoothly and quickly. The did screw up the paper work and say they had no trace of the returned CPU, but they contacted me rather than just charging me. I phoned them and it was all sorted out...they did it again and then I heard no more. -- Bob Eager rde at tavi.co.uk PC Server 325*4; PS/2s 9585, 8595, 9595*2, 8580*3, P70... |
#3
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On Sun, 28 Dec 2003 15:59:38 -0000, "Aosmosis" wrote:
I have a faulty P III 1Ghz CPU that I have aquired as part of a clearance. I have heard that Intel unlike AMD do try and look after their customers and normally replace CPUs. Does anyone have any expereince of this? Ask NLL? jay |
#4
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"Aosmosis" wrote in message
... I have a faulty P III 1Ghz CPU that I have aquired as part of a clearance. I have heard that Intel unlike AMD do try and look after their customers and normally replace CPUs. Does anyone have any expereince of this? Hmm does this mean I can send back any 'lightning zapped' Intel CPUs I get from my insurance write off clearances? ) -- Best Regards Niel Humphreys Snowdon Computers Ltd |
#5
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Snowdon Computers wrote:
"Aosmosis" wrote in message ... I have a faulty P III 1Ghz CPU that I have aquired as part of a clearance. I have heard that Intel unlike AMD do try and look after their customers and normally replace CPUs. Does anyone have any expereince of this? Hmm does this mean I can send back any 'lightning zapped' Intel CPUs I get from my insurance write off clearances? ) Sure , just remember to start endless threads on the subject and whinge like hell if they don't play ball. -- Alex "We are now up against live, hostile targets" "So, if Little Red Riding Hood should show up with a bazooka and a bad attitude, I expect you to chin the bitch! " www.drzoidberg.co.uk |
#6
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"Dr Zoidberg" wrote in message
... Snowdon Computers wrote: "Aosmosis" wrote in message ... I have a faulty P III 1Ghz CPU that I have aquired as part of a clearance. I have heard that Intel unlike AMD do try and look after their customers and normally replace CPUs. Does anyone have any expereince of this? Hmm does this mean I can send back any 'lightning zapped' Intel CPUs I get from my insurance write off clearances? ) Sure , just remember to start endless threads on the subject and whinge like hell if they don't play ball. -- Shall I change my name to 'Niel Le Humphreys' too? -- Best Regards Niel Humphreys Snowdon Computers Ltd |
#7
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I have a faulty P III 1Ghz CPU that I have aquired as part of a clearance. I have heard that Intel unlike AMD do try and look after their customers and normally replace CPUs. Does anyone have any expereince of this? Hmm does this mean I can send back any 'lightning zapped' Intel CPUs I get from my insurance write off clearances? ) Sure , just remember to start endless threads on the subject and whinge like hell if they don't play ball. -- Shall I change my name to 'Niel Le Humphreys' too? -- Best Regards Niel Humphreys Snowdon Computers Ltd LOL, I guess I'm not really an Intel fan. Im pretty annoyed that my uni has just purchased 500 Viglen machines based on a celeron 1.8Ghz CPU. These machines are really poor because of the Celeron processor. A Duron 1.6ghz would have given better performance at a cheaper price. Just goes to show how Intel can sell an overpriced inferior product to unsuspecting members of the public. Also demonstrates how much knowledge our head of IT possesses! |
#8
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Aosmosis wrote:
LOL, I guess I'm not really an Intel fan. Im pretty annoyed that my uni has just purchased 500 Viglen machines based on a celeron 1.8Ghz CPU. These machines are really poor because of the Celeron processor. how many cpu dies have you designed to form that expert opinion? A Duron 1.6ghz would have given better performance at a cheaper price. not necessarily Just goes to show how Intel can sell an overpriced inferior product to unsuspecting members of the public. Also demonstrates how much knowledge our head of IT possesses! more than you apparently, the inel cpu's have on chip thermal management, use very little power, are unbreakable and most importantly of all when buying 500 boxes the intel option is FAR FAR FAR bloody quieter. -- Liquid Cooled PC? -- http://www.surfbaud.co.uk/ E-mail (rot-13) qnirahyy NG oyhrlbaqre QBG pb QBG hx Cable server http://80.235.132.38:800/ EoF |
#9
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On Sun, 28 Dec 2003 20:08:11 UTC, "Aosmosis" wrote:
LOL, I guess I'm not really an Intel fan. Im pretty annoyed that my uni has just purchased 500 Viglen machines based on a celeron 1.8Ghz CPU. These machines are really poor because of the Celeron processor. A Duron 1.6ghz would have given better performance at a cheaper price. Just goes to show how Intel can sell an overpriced inferior product to unsuspecting members of the public. Also demonstrates how much knowledge our head of IT possesses! Depends entirely what he paid....as long as they are adequate for teaching. -- Bob Eager rde at tavi.co.uk PC Server 325*4; PS/2s 9585, 8595, 9595*2, 8580*3, P70... |
#10
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On Sun, 28 Dec 2003 20:08:11 -0000, "Aosmosis" wrote:
LOL, I guess I'm not really an Intel fan. Im pretty annoyed that my uni has just purchased 500 Viglen machines based on a celeron 1.8Ghz CPU. These machines are really poor because of the Celeron processor. A Duron 1.6ghz would have given better performance at a cheaper price. Just goes to show how Intel can sell an overpriced inferior product to unsuspecting members of the public. Also demonstrates how much knowledge our head of IT possesses! Personally would never supply AMD over Intel - simply on grounds of reliabity. I've known 2 Intels fail - one lightning strike, one poor psu/slot cpu cooling design in a case . I've known a dozen AMDs fail for no obvious reason. Obviously not good statistics, but if I have to guarantee it I'd rather supply marginally slower for a price, or charge marginally more for a spec. jay |
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