Ebuyer - are they acting legally

On Tue, 15 Jul 2003 20:29:22 +0100, "Trev"
trevbowden@claranetREMOVEuk wrote:



What! There is nothing there to change the situation. You have to return
the drive to either Ebuyer or Seagate. Posting it to ebuyer will cause a
delay as they in turn will post it to Seagate. Nether will charge you return
postage. But you need to return the drive by post or if you want Taxi. But
your going to pay that cost.

This is wrong, the postage, in both directions, is the
responsibility of the vendor. Which bit of " bear any necessary
costs incurred in doing so (including in particular the cost of any
labour, materials or postage)." are you having difficulty
understanding?


--
Peter Parry.
http://www.wpp.ltd.uk/

The relevant bit of legislation is the Sale of Goods Act 1979
(as amended by SSGCR 2002) which came into effect on Mar 31st and
covers contracts entered into before that date.

snip

Thanks. Just what I wanted to beat Ebuyer over the head with.

What! There is nothing there to change the situation. You have to
return
the drive to either Ebuyer or Seagate. Posting it to ebuyer will cause
a
delay as they in turn will post it to Seagate. Nether will charge you
return
postage. But you need to return the drive by post or if you want Taxi.
But
your going to pay that cost.



Are you saying that although Ebuyer are breaking the law Trading
Standards
will not be interested?

I'm saying there not breaking the law. I'm saying your interpretation is
wrong


No, you're the one who is mistaken. eBuyer has a responsibility to collect
or arrange for postage at the *their* expense (ebuyer's expense). If the
goods delivered are not fit for purpose or are faulty. Which they clearly
are in this case.

Steve

In article , EBuyerdotcon
writes
You just have to have me spell it out for you, don't you?

Due to lazy warehouse staff dropping items and then packaging them up
damaged or broken,

I've had more items badly packed from Dabs & Insight than any other e-
tailers, Ebuyer packages are always bursting with filling/packing.

due to where they purchase their stock from,

Computer2000, Ingram and the other main distis' etc. same as just about
every other major e-tailer


Kind Regards,

Jeff Davison


Display Systems Consultants UK

"EBuyerdotcon" wrote in message
...

There is nothing stupid about my remark. I'm well aware tech items
fail, but ordering from ebuyer don't exactly help the consumer.



Your remark would appear less stupid (!) if you posted a source for your
information that ebuyer buy seagate drives from less reputable sources than
other suppliers, or that ebuyer send out more DOA seagate drives than other
suppliers.

Post the evidence.

Just one piece.

A reputable source.

Ebuyer buy Seagate drives from a dodgy source...
Ebuyer issue more DOA seagate drives than other vendors...

not heresay, not opinion, but facts.




nope?

didn't think you could.

Interesting now I'm back off holiday to see you are still misquoting law,
spouting unsubstantiated bull**** about ebuyer, and that comapnies like DABS
are continuing to grow at a phenomenal rate. Glad to be back to keep usenet
a more balanced place and not quite so full of self-indulgent, moronic,
unbelievably biased bull****.

Please dont reply with anything other than hard facts to support your
assertions about ebuyer and Seagate disk drives, and I do not regard your
website as a valid answer. I want figures from comparable vendors too
please, specifically about the purchase and supply of Seagate drives.

g.

On Wed, 16 Jul 2003 00:58:55 +0100, "Fat Freddy's Cat"
wrote:

If you don't like what I have to say either **** off back on holiday
Gordon or kill file me, I'm certainly not going to justify myself to
the likes of you.


EBuyerdotcon "Made the wrong choice, didn't you?"
www.ebuyerdotcon.co.uk

On Wed, 16 Jul 2003 08:18:46 GMT,
(EBuyerdotcon) wrote:

On Wed, 16 Jul 2003 00:58:55 +0100, "Fat Freddy's Cat"
wrote:

If you don't like what I have to say either **** off back on holiday
Gordon or kill file me, I'm certainly not going to justify myself to
the likes of you.



Sun Mars Earth Uranus Urrattle
* o o o - -- --- --O


Sort your sig sep out BTW, its dash dash space.
--
This post does not reflect the opinions of all saggy cloth
cats be they a bit loose at the seams or not
GSX600F - Matilda the (now) two eared teapot, complete with
white gaffer tape, though no rectal chainsaw

In message , Tony Sutton
writes
Ebuyer just offers 30 days warranty/replacement. Once it's over the
limit, you need to contact the maker directly.

Carp - retailer responsible as contract with them - however sometimes in
buyers interests to deal with Manufacturer- its the customers call - so
stop talking ****e

--
njc AKA (Paypal & nochex e-mail)

In message , News
Reader writes
P.s. Ebuyer are a profit making company - you don't have to justify
their methods of improving their margins. Theoretically, the consumer
is meant to encourage a company to provide higher service levels whilst
demanding reductions in cost (i.e. margins). Therefore, concepts such
as refunds as well as replacements, return carriage / collection paid
for, etc. should be encouraged and requested. Your consumer influence
should be used to your advantage not just for improving the profits of
others and agrevating others (e.g. attacking ebuyerdotcon for trying to
improve things for everyone).


Has to be a balance in everything in life - make it too one sided and
consumer would lose in long run. Ebuyer.com may have had a point once
but its been lost amongst the constant false starts..

--
njc AKA (Paypal & nochex e-mail)

In message , EBuyerdotcon
writes
Due to lazy warehouse staff dropping items and then packaging them up
damaged or broken,
due to where they purchase their stock from,
and because it's quite simply less likely to happen if you purchase the
same item elsewhere because care is taken in the packaging process.

I have had a pop at their warehouse staff - but TBH never had the
slightest problem with any HDs from them.


--
njc AKA (Paypal & nochex e-mail)

In message , EBuyerdotcon
writes
If you don't like what I have to say either **** off back on holiday
Gordon or kill file me, I'm certainly not going to justify myself to
the likes of you.

Is FFC really a Gordon is a moron or ya just taking da ****??

And before any Gordons take a fence - My Uncle Gordon (deid now was
fine!



--
njc AKA (Paypal & nochex e-mail)