Unreally Lucky HDD

Flasherly wrote:

-- snipped --

Time to buy another 2T HDD - just not Seagate. I'll probably get
Western Digital. I'm not sure which I trust more between a Seagate
and Samsung, although for a fair share and sense of luck it's "OK" to
say Western Digital will be the first choice. Rather I'll go lazy and
join the pack, where Western Digital rules Amazon's marketing user
review feedback stats;- expensive or not HDDs subject to IT review
sites for longevity standings is also considerate if not smart[er],
just not as lazy.

My 2T drives that are crammed, also, with maybe 50GB remaining free;-
I expect to be adding another 1T drive before long to supplement this
2T.

wrt Seagate, I have just finished installing a Seagate BarraCuda
ST3000DM007 3TB internal hard drive. It took three tries. The first
two drives were DOA. The third time the drive seems to be working;
only time will tell. As I understand it, this drive (3TB size) is
fairly new.

I'm not happy that it took three times to get one that works. I bought
the first drive through newegg but contacted Seagate directly with
regard to the replacement/warranty process. I placed the order with
newegg in late April and finished getting and installing the working
drive around June 2. The reviews at newegg suggested that about 25% of
the users panned Seagate for DOA drives, so I did have some warning
that DOA drives were a problem. Looking at reviews for Western Digital
drives, I got the impression that WD had a similar problem, just not as
big - may 20% of the reviews citing a DOA drive.

The only good thing was that I was very satisfied with the the service
at Seagate Support. Their reps answered my questions about the return
procedure and what I should expect to happen. The shipping worked as
expected. The reps had their notes on hand to see what we had talked
about from the previous conversations.

The other thing is that I chose to deal directly with Seagate to handle
the warranty replacements. Seagate will replace the defective drive
but not substitute. I could have done the RMA through newegg but
figured it'd be faster all around to use Seagate. After the 2nd DOA
drive, I felt like I made a mistake; I began thinking that I should
have gone through newegg to have the option of refund, replacement or
substitution. My initial thinking was that it would take less time to
resolve the problem and that surely I wouldn't be hit with multiple DOA
drives. Sigh.

John