New hard drive...can't restore

System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they sent one the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the system. Is
there any way to recreate that?

Compaq tech support refused to provide any help since the system (bought in
2000) is out of warranty, unless he paid $30 for a support call\ or extended
his warranty for a year for $50. They said take it to an authorized Compaq
service center (Radio Shack???? They have got to be joking...I wouldn't take
my dogs squeak toy to RS for repair!)

Try fdisking and formatting hard disk first, using a bootable floppy with
fdisk and format on it.

"Blue" wrote in message
...
System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they sent one
the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the system. Is
there any way to recreate that?

Compaq tech support refused to provide any help since the system (bought
in
2000) is out of warranty, unless he paid $30 for a support call\ or
extended
his warranty for a year for $50. They said take it to an authorized Compaq
service center (Radio Shack???? They have got to be joking...I wouldn't
take
my dogs squeak toy to RS for repair!)

Been there...done that. Same result.

"Homer Simpson" wrote in message
...
Try fdisking and formatting hard disk first, using a bootable floppy with
fdisk and format on it.

"Blue" wrote in message
...
System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they sent one
the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the system. Is
there any way to recreate that?

Compaq tech support refused to provide any help since the system (bought
in
2000) is out of warranty, unless he paid $30 for a support call\ or
extended
his warranty for a year for $50. They said take it to an authorized
Compaq
service center (Radio Shack???? They have got to be joking...I wouldn't
take
my dogs squeak toy to RS for repair!)

Okay, try cleaning the QR CD. I have seen wierd crashing problems like that
from a dirty CD.

Otherwise, as long as you have at least 128MB RAM and a 300MHz CPU
(preferably 256MB RAM and 700MHz), install Windows XP Home from scratch.
First borrow a XP CD from a friend just to see if it will work. If it
works, wipe the hard drive clean and buy your own copy of XP (stay legal).

"Blue" wrote in message
...
Been there...done that. Same result.

"Homer Simpson" wrote in message
...
Try fdisking and formatting hard disk first, using a bootable floppy
with
fdisk and format on it.

"Blue" wrote in message
...
System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they sent
one
the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the system.
Is
there any way to recreate that?

Compaq tech support refused to provide any help since the system
(bought
in
2000) is out of warranty, unless he paid $30 for a support call\ or
extended
his warranty for a year for $50. They said take it to an authorized
Compaq
service center (Radio Shack???? They have got to be joking...I
wouldn't
take
my dogs squeak toy to RS for repair!)

Done the cleaning thing. No go. Emergency Disk freaks out too. Tried
everything. I know I can install an OS on the drive because I tried that
after FDISK and format. It's not mine...it's a clients and the original OS
is ME. He shouldn't *have* to buy a new OS as well as a new hard drive (even
though ME is a POS and I can't imagine anyone actually *wanting* it on their
system). Friggin' Compaqs....I am going to tell him to trash it and get a
real computer. I am thoroughly disgusted. Have installed hundreds of HD and
only ones that ever give me any problem are Compaqs.

"Homer Simpson" wrote in message
...
Okay, try cleaning the QR CD. I have seen wierd crashing problems like
that
from a dirty CD.

Otherwise, as long as you have at least 128MB RAM and a 300MHz CPU
(preferably 256MB RAM and 700MHz), install Windows XP Home from scratch.
First borrow a XP CD from a friend just to see if it will work. If it
works, wipe the hard drive clean and buy your own copy of XP (stay legal).

"Blue" wrote in message
...
Been there...done that. Same result.

"Homer Simpson" wrote in message
...
Try fdisking and formatting hard disk first, using a bootable floppy
with
fdisk and format on it.

"Blue" wrote in message
...
System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they sent
one
the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error
R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the
system.
Is
there any way to recreate that?

Compaq tech support refused to provide any help since the system
(bought
in
2000) is out of warranty, unless he paid $30 for a support call\ or
extended
his warranty for a year for $50. They said take it to an authorized
Compaq
service center (Radio Shack???? They have got to be joking...I
wouldn't
take
my dogs squeak toy to RS for repair!)

I'm not going to defend Compaqs; I have seen my share of quirky hardware in
the Presario line (and Deskpro line to a lesser extent). I would say you
have a defective QR CD. You could pay Compaq another $20-30 for another
one. However, this qualifies for the XP upgrade pricing since ME came
pre-installed. If the hardware can handle it, do the XP upgrade thing and
enjoy the newfound stability ME never had. Even if the QR worked, the XP
upgrade would be worth it. If the hardware isn't up to it, then yes, tell
him to trash it and get a real computer (Dell perhaps) or build him a clone
if he wants versatility and upgradeability. I have had some good out-of-box
experiences with Dells. I have seen some good Compaq Evo's too.

"Blue" wrote in message
...
Done the cleaning thing. No go. Emergency Disk freaks out too. Tried
everything. I know I can install an OS on the drive because I tried that
after FDISK and format. It's not mine...it's a clients and the original OS
is ME. He shouldn't *have* to buy a new OS as well as a new hard drive
(even
though ME is a POS and I can't imagine anyone actually *wanting* it on
their
system). Friggin' Compaqs....I am going to tell him to trash it and get a
real computer. I am thoroughly disgusted. Have installed hundreds of HD
and
only ones that ever give me any problem are Compaqs.

"Homer Simpson" wrote in message
...
Okay, try cleaning the QR CD. I have seen wierd crashing problems like
that
from a dirty CD.

Otherwise, as long as you have at least 128MB RAM and a 300MHz CPU
(preferably 256MB RAM and 700MHz), install Windows XP Home from scratch.
First borrow a XP CD from a friend just to see if it will work. If it
works, wipe the hard drive clean and buy your own copy of XP (stay
legal).

"Blue" wrote in message
...
Been there...done that. Same result.

"Homer Simpson" wrote in message
...
Try fdisking and formatting hard disk first, using a bootable floppy
with
fdisk and format on it.

"Blue" wrote in message
...
System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they
sent
one
the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error
R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the
system.
Is
there any way to recreate that?

Compaq tech support refused to provide any help since the system
(bought
in
2000) is out of warranty, unless he paid $30 for a support call\
or
extended
his warranty for a year for $50. They said take it to an
authorized
Compaq
service center (Radio Shack???? They have got to be joking...I
wouldn't
take
my dogs squeak toy to RS for repair!)

Did you jumper the new drive "cable select?" If not the computer won't see
it. Mike N
"Homer Simpson" wrote in message
...
I'm not going to defend Compaqs; I have seen my share of quirky hardware
in
the Presario line (and Deskpro line to a lesser extent). I would say you
have a defective QR CD. You could pay Compaq another $20-30 for another
one. However, this qualifies for the XP upgrade pricing since ME came
pre-installed. If the hardware can handle it, do the XP upgrade thing and
enjoy the newfound stability ME never had. Even if the QR worked, the XP
upgrade would be worth it. If the hardware isn't up to it, then yes, tell
him to trash it and get a real computer (Dell perhaps) or build him a
clone
if he wants versatility and upgradeability. I have had some good
out-of-box
experiences with Dells. I have seen some good Compaq Evo's too.

"Blue" wrote in message
...
Done the cleaning thing. No go. Emergency Disk freaks out too. Tried
everything. I know I can install an OS on the drive because I tried that
after FDISK and format. It's not mine...it's a clients and the original
OS
is ME. He shouldn't *have* to buy a new OS as well as a new hard drive
(even
though ME is a POS and I can't imagine anyone actually *wanting* it on
their
system). Friggin' Compaqs....I am going to tell him to trash it and get
a
real computer. I am thoroughly disgusted. Have installed hundreds of HD
and
only ones that ever give me any problem are Compaqs.

"Homer Simpson" wrote in message
...
Okay, try cleaning the QR CD. I have seen wierd crashing problems
like
that
from a dirty CD.

Otherwise, as long as you have at least 128MB RAM and a 300MHz CPU
(preferably 256MB RAM and 700MHz), install Windows XP Home from
scratch.
First borrow a XP CD from a friend just to see if it will work. If it
works, wipe the hard drive clean and buy your own copy of XP (stay
legal).

"Blue" wrote in message
...
Been there...done that. Same result.

"Homer Simpson" wrote in message
...
Try fdisking and formatting hard disk first, using a bootable
floppy
with
fdisk and format on it.

"Blue" wrote in message
...
System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they
sent
one
the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error
R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the
system.
Is
there any way to recreate that?

Compaq tech support refused to provide any help since the system
(bought
in
2000) is out of warranty, unless he paid $30 for a support call\
or
extended
his warranty for a year for $50. They said take it to an
authorized
Compaq
service center (Radio Shack???? They have got to be joking...I
wouldn't
take
my dogs squeak toy to RS for repair!)

The Yeti Thinks that the problem is identified in the origional post.
The Quick Restore cd is looking for the D: SystemSav partition.
However, on a new HD, of course, there is no such animal. Options,
spend $10 and buy the full restore CD set from Compaq, Spend $70-$300
for a new OS from M$, Instlall a bootleg OS, Install Linux.

Personally I would most likely install a bootleg version of Win2k or
Win9x, if it were my own box, Mandrake Linux.

PS..

Did I read your First Post wrong, you spent how much for a HD from
Compaq??? You can get 120 gig drives from Best Buy for $90 dude.

PPS, There is nothing wrong with the hardware, its the tool you are
using. If all else fails, you can use duct tape to build a house.

2nd post, I just thought of somthing.

If you had ME on the system before, there should be a sticker on the
side of the case with a ME product ID # on it. So get a CD with ME on
it, install, use your coustomers product key, and you have a nice,
legal, Operating System.

Yes, it is jumpered correctly and recognized.

"Michael Naven" wrote in message
...
Did you jumper the new drive "cable select?" If not the computer won't see
it. Mike N
"Homer Simpson" wrote in message
...
I'm not going to defend Compaqs; I have seen my share of quirky hardware
in
the Presario line (and Deskpro line to a lesser extent). I would say
you
have a defective QR CD. You could pay Compaq another $20-30 for another
one. However, this qualifies for the XP upgrade pricing since ME came
pre-installed. If the hardware can handle it, do the XP upgrade thing
and
enjoy the newfound stability ME never had. Even if the QR worked, the
XP
upgrade would be worth it. If the hardware isn't up to it, then yes,
tell
him to trash it and get a real computer (Dell perhaps) or build him a
clone
if he wants versatility and upgradeability. I have had some good
out-of-box
experiences with Dells. I have seen some good Compaq Evo's too.

"Blue" wrote in message
...
Done the cleaning thing. No go. Emergency Disk freaks out too. Tried
everything. I know I can install an OS on the drive because I tried
that
after FDISK and format. It's not mine...it's a clients and the
original
OS
is ME. He shouldn't *have* to buy a new OS as well as a new hard drive
(even
though ME is a POS and I can't imagine anyone actually *wanting* it on
their
system). Friggin' Compaqs....I am going to tell him to trash it and
get
a
real computer. I am thoroughly disgusted. Have installed hundreds of
HD
and
only ones that ever give me any problem are Compaqs.

"Homer Simpson" wrote in message
...
Okay, try cleaning the QR CD. I have seen wierd crashing problems
like
that
from a dirty CD.

Otherwise, as long as you have at least 128MB RAM and a 300MHz CPU
(preferably 256MB RAM and 700MHz), install Windows XP Home from
scratch.
First borrow a XP CD from a friend just to see if it will work. If
it
works, wipe the hard drive clean and buy your own copy of XP (stay
legal).

"Blue" wrote in message
...
Been there...done that. Same result.

"Homer Simpson" wrote in message
...
Try fdisking and formatting hard disk first, using a bootable
floppy
with
fdisk and format on it.

"Blue" wrote in message
...
System: Compaq Presario 7000Z 7PLM11
Problem:
Original HD failed. Guy ordered a new one from Compaq and they
sent
one
the
same size (different brand, no "system save" partition)
Install drive, recognized
Insert QuickRestore and boot.
QuickRestore starts then immediately displays "run-time error
R6003 -
integer divide by 0" and an DOS prompt.

I suspect QR is looking for that D: partition to identify the
system.
Is
there any way to recreate that?

Compaq tech support refused to provide any help since the
system
(bought
in
2000) is out of warranty, unless he paid $30 for a support
call\
or
extended
his warranty for a year for $50. They said take it to an
authorized
Compaq
service center (Radio Shack???? They have got to be joking...I
wouldn't
take
my dogs squeak toy to RS for repair!)