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Rock Direct / Stone Group laptop repair
The Stone Group took receipt of my broken rock direct laptop in July
2008, when they took over Rock Direct, and its now December 2008, and they have totally failed to fix it. Every time I ring up I get some revised "ETA" of 7 working days and fobbed off with them. Nobody ever calls me back, and replies to emails are short and very rare. They refuse to provide any alternative compensation. Is anyone else having the same problem? |
#2
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Rock Direct / Stone Group laptop repair
"Steve Wilcock" wrote in message ... The Stone Group took receipt of my broken rock direct laptop in July 2008, when they took over Rock Direct, and its now December 2008, and they have totally failed to fix it. Every time I ring up I get some revised "ETA" of 7 working days and fobbed off with them. Nobody ever calls me back, and replies to emails are short and very rare. They refuse to provide any alternative compensation. Is anyone else having the same problem? :http://www.hmcourts-service.gov.uk/o...mcol/index.htm |
#3
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Rock Direct / Stone Group laptop repair
"Steve Wilcock" wrote in message ... The Stone Group took receipt of my broken rock direct laptop in July 2008, when they took over Rock Direct, and its now December 2008, and they have totally failed to fix it. Every time I ring up I get some revised "ETA" of 7 working days and fobbed off with them. Nobody ever calls me back, and replies to emails are short and very rare. They refuse to provide any alternative compensation. Is anyone else having the same problem? http://www.hmcourts-service.gov.uk/o...mcol/index.htm |
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