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Problem saving screen profile file.



 
 
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  #31  
Old August 10th 15, 07:41 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
PeterN[_2_]
external usenet poster
 
Posts: 17
Default Problem saving screen profile file.

On 8/10/2015 2:32 PM, nospam wrote:
In article , PeterN
wrote:

I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.

spyder has handled multiple displays since a very long time ago.


And that has what to do with graphics card conflict?

seriously?

spyder handles more than one display. that means it handles more than
one graphics card.


Your statement doesn't mean that there cannot be a driver, or priority
conflict,


nothing indicates there is.

if there was a driver issue, then there would be a lot more going on
than just spyder.


It's up to the OP to decide if my comment is helpful. I must admit I
don't have you ability to diagnose issues on unseen computers.


--
PeterN
  #32  
Old August 10th 15, 08:47 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
nospam
external usenet poster
 
Posts: 160
Default Problem saving screen profile file.

In article , PeterN
wrote:

I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each
other.

spyder has handled multiple displays since a very long time ago.


And that has what to do with graphics card conflict?

seriously?

spyder handles more than one display. that means it handles more than
one graphics card.


Your statement doesn't mean that there cannot be a driver, or priority
conflict,


nothing indicates there is.

if there was a driver issue, then there would be a lot more going on
than just spyder.


It's up to the OP to decide if my comment is helpful. I must admit I
don't have you ability to diagnose issues on unseen computers.


i didn't diagnose the issue. i never said i know what's wrong.

however, i did discount *your* diagnosis, something i can do because it
makes no sense and because i'm very familiar with how spyder works and
who wrote their software.
  #33  
Old August 10th 15, 10:13 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
PeterN[_2_]
external usenet poster
 
Posts: 17
Default Problem saving screen profile file.

On 8/10/2015 3:47 PM, nospam wrote:
In article , PeterN
wrote:

I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each
other.

spyder has handled multiple displays since a very long time ago.


And that has what to do with graphics card conflict?

seriously?

spyder handles more than one display. that means it handles more than
one graphics card.


Your statement doesn't mean that there cannot be a driver, or priority
conflict,

nothing indicates there is.

if there was a driver issue, then there would be a lot more going on
than just spyder.


It's up to the OP to decide if my comment is helpful. I must admit I
don't have you ability to diagnose issues on unseen computers.


i didn't diagnose the issue. i never said i know what's wrong.

however, i did discount *your* diagnosis, something i can do because it
makes no sense and because i'm very familiar with how spyder works and
who wrote their software.


I made no diagnosis. Just a suggestion, which could have been tested in
less time than you took to write your bull****

--
PeterN
  #34  
Old August 11th 15, 02:14 AM posted to rec.photo.digital,alt.sys.pc-clone.dell
Eric Stevens
external usenet poster
 
Posts: 46
Default Problem saving screen profile file.

On Mon, 10 Aug 2015 11:44:22 -0400, PeterN
wrote:

On 8/9/2015 9:54 PM, Eric Stevens wrote:
On Sun, 9 Aug 2015 17:40:18 -0400, Alan Browne
wrote:

On 2015-08-09 17:29, Eric Stevens wrote:
It's supposed to work more or less like that in Windows also, and it
would if the Spyder was able to save it's newly generated profile.

Have you contacted the Spyder people?


Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.


I have two monitors and but one card which supports both. As far as
the software is concerned its all one great big screen. See
https://dl.dropboxusercontent.com/u/...een%20Size.jpg
It also knows which screen is which, so I don't think that's the
problem.

Your question gives me some ideas. I will let you know if they come to
anything.
--

Regards,

Eric Stevens
  #35  
Old August 11th 15, 04:50 AM posted to rec.photo.digital,alt.sys.pc-clone.dell
Eric Stevens
external usenet poster
 
Posts: 46
Default Problem saving screen profile file.

rOn Tue, 11 Aug 2015 13:14:27 +1200, Eric Stevens
wrote:

On Mon, 10 Aug 2015 11:44:22 -0400, PeterN
wrote:

On 8/9/2015 9:54 PM, Eric Stevens wrote:
On Sun, 9 Aug 2015 17:40:18 -0400, Alan Browne
wrote:

On 2015-08-09 17:29, Eric Stevens wrote:
It's supposed to work more or less like that in Windows also, and it
would if the Spyder was able to save it's newly generated profile.

Have you contacted the Spyder people?

Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.


I have two monitors and but one card which supports both. As far as
the software is concerned its all one great big screen. See
https://dl.dropboxusercontent.com/u/...een%20Size.jpg
It also knows which screen is which, so I don't think that's the
problem.

Your question gives me some ideas. I will let you know if they come to
anything.


No, it's not the two profiles interfering.
--

Regards,

Eric Stevens
  #36  
Old August 11th 15, 03:26 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
PeterN[_2_]
external usenet poster
 
Posts: 17
Default Problem saving screen profile file.

On 8/10/2015 9:14 PM, Eric Stevens wrote:
On Mon, 10 Aug 2015 11:44:22 -0400, PeterN
wrote:

On 8/9/2015 9:54 PM, Eric Stevens wrote:
On Sun, 9 Aug 2015 17:40:18 -0400, Alan Browne
wrote:

On 2015-08-09 17:29, Eric Stevens wrote:
It's supposed to work more or less like that in Windows also, and it
would if the Spyder was able to save it's newly generated profile.

Have you contacted the Spyder people?

Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.


I have two monitors and but one card which supports both. As far as
the software is concerned its all one great big screen. See
https://dl.dropboxusercontent.com/u/...een%20Size.jpg
It also knows which screen is which, so I don't think that's the
problem.

Your question gives me some ideas. I will let you know if they come to
anything.


HIH


--
PeterN
  #37  
Old August 11th 15, 03:26 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
PeterN[_2_]
external usenet poster
 
Posts: 17
Default Problem saving screen profile file.

On 8/10/2015 11:50 PM, Eric Stevens wrote:
rOn Tue, 11 Aug 2015 13:14:27 +1200, Eric Stevens
wrote:

On Mon, 10 Aug 2015 11:44:22 -0400, PeterN
wrote:

On 8/9/2015 9:54 PM, Eric Stevens wrote:
On Sun, 9 Aug 2015 17:40:18 -0400, Alan Browne
wrote:

On 2015-08-09 17:29, Eric Stevens wrote:
It's supposed to work more or less like that in Windows also, and it
would if the Spyder was able to save it's newly generated profile.

Have you contacted the Spyder people?

Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.


I have two monitors and but one card which supports both. As far as
the software is concerned its all one great big screen. See
https://dl.dropboxusercontent.com/u/...een%20Size.jpg
It also knows which screen is which, so I don't think that's the
problem.

Your question gives me some ideas. I will let you know if they come to
anything.


No, it's not the two profiles interfering.


:-(

--
PeterN
  #38  
Old August 20th 15, 11:04 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
Eric Stevens
external usenet poster
 
Posts: 46
Default Problem saving screen profile file.

On Sun, 09 Aug 2015 16:46:37 +1200, Eric Stevens
wrote:

I have a Dell XPS 8300 fitted with an i7. I am running Windows 7/64
bit which as far as I know is fully updated. Certainly it is service
pack 1. My major use of the machine is processing photographic images.

For may years I have been keeping my screen profiles calibrated using
the DataColor Spyder. I used the Spyder 4 Pro quite succesfully for a
long time, until about mid June this year I found that every time I
tried to save the profile after a new calibration I received the
single-line message

"SaveProfileUsingCM.DeleteFile failed
[C:Windows\System32\Spool\drivers\color\name.icm"

Where name is the chosen name of the profile.

About a month ago I installed a Spyder 5 Pro, and I still have the
same problem. I have been in touch with DataColor but so far they have
not been able to come up with anything that helps.

Today I have spent several hours experimenting with all kinds of
possible variables but none of my trials have enabled me to save a
profile. I always end up with the failure message. About all I have
not done is invoke the command "net user administrator /active:yes"

Changing the name of the profile has no effect. I have tried some
ridiculous names and it is not likely that they all are under use by
other software so a conflict or trying to delete a file that is
already in use does not seem to be the explanation.

I have disabled the relevant parts of my McAfee anti-virus software.

I have explored file permissions and changed those of my original
profile to include me as administrator.

I have followed the Datacolor instructions for completely deleting all
traces of Spyder, including removing all profiles associated with my
monitors from the Windows color manager. I then reinstalled Spyder.

I have installed and run Spyder 5 Pro immediately after creating an
entirely new user with administrator privileges and virtually no
startup software.

None of these things have had any effect.

I first encountered this problem in mid June whhen I was still using
Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This
suggests that it arises from a body of code which is common to both
Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest
what it might be.

I have used Spyder products for many years without any problems,
including Spyder 4. It is likely that the problem arises from a change
made by other software. I have all sorts of software which updates
itself automatically and it is possible that the problem arises from
one of these. The only software I have which might want to take over
part of the color management is iTunes, Adobe CC and Windows.

It is possible that iTunes may have updated in the month before the
problem started, but I don't really know. I don't think it will be
Adobe CC as, as far as I can remember, there had been no updates for
some months until the arrival of CC 2015 about a week ago. Finally,
there is Windows. Windows updates almost very Thursday and sometimes
on days in between. If any outside software is likely to have
triggered this problem, Windows would be my chief suspect.

Finally, there is the Microsoft Community post at
http://tinyurl.com/nsrqlaa. This suggests that I am not alone with
this problem. I was interested to note that the writer was using a
Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a
coincidence? I've had no changes or updates as far as I know.



BREAKING NEWS: I've made my way further up the DataColor help-desk
tree and I have just been told by a more senior member that the new
Spyder 5 is not compatible with Windows XP. He has not yet explained
why.

I have told him that after more than a year of working satisfactorily
Spyder 4 suddenly started having the same problem in June this year.

I have asked him whether this problem extends to Windows 10. It will
be interesting to hear his answer.
--

Regards,

Eric Stevens
  #39  
Old August 21st 15, 01:56 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
PeterN[_2_]
external usenet poster
 
Posts: 17
Default Problem saving screen profile file.

On 8/20/2015 6:04 PM, Eric Stevens wrote:

snip


BREAKING NEWS: I've made my way further up the DataColor help-desk
tree and I have just been told by a more senior member that the new
Spyder 5 is not compatible with Windows XP. He has not yet explained
why.

I ran into a compatibility issue with OnOne. I upgraded from version 9.0
to 9'5 and it stopped working. It appears that 9'5 is not compatible
with my the graphics card on my laptop, although all prior versions
were. My laptop is only three years old.
I don't know if that is just OnOne error, or if something else is going on.



I have told him that after more than a year of working satisfactorily
Spyder 4 suddenly started having the same problem in June this year.

I have asked him whether this problem extends to Windows 10. It will
be interesting to hear his answer.



--
PeterN
  #40  
Old August 21st 15, 05:32 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
nospam
external usenet poster
 
Posts: 160
Default Problem saving screen profile file.

In article , Eric Stevens
wrote:

BREAKING NEWS: I've made my way further up the DataColor help-desk
tree and I have just been told by a more senior member that the new
Spyder 5 is not compatible with Windows XP. He has not yet explained
why.


because xp is history (and dangerous to run).

it's no longer supported by microsoft, so why should anyone else bother
supporting it?

time to move on.

I have told him that after more than a year of working satisfactorily
Spyder 4 suddenly started having the same problem in June this year.

I have asked him whether this problem extends to Windows 10. It will
be interesting to hear his answer.


their current products need to work properly in windows 10.

whether their older products work in win10 is not guaranteed. they
might update the software or they might not.
 




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