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HP M2727



 
 
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  #1  
Old April 8th 08, 08:41 PM posted to comp.periphs.printers
SilvrT
external usenet poster
 
Posts: 2
Default HP M2727

I recently purchased the above multi-function printer. Installed all
the software that came with it. Since then, whenever I log back onto
my PC, I have no desktop or taskbar. (running WinXP SP2) I rolled back
to before installing the software and all is fine. I called HP support
about this and they say that I have to uninstall dot NET framework 2.0
and only have 1.1 installed. This sounds ridiculous... has anyone ever
heard of this before? According to HP, if I have to have dot NET 2.0,
then I should return my printer or uninstall all the software and set
it up as a printer only using only the printer driver. Great...so I
lose all the functionality that attracted me to purchasing it.

Looking for comments / fixes / advice of some sort here...thanks.
  #2  
Old April 9th 08, 06:44 AM posted to comp.periphs.printers
Tony[_2_]
external usenet poster
 
Posts: 600
Default HP M2727

SilvrT wrote:
I recently purchased the above multi-function printer. Installed all
the software that came with it. Since then, whenever I log back onto
my PC, I have no desktop or taskbar. (running WinXP SP2) I rolled back
to before installing the software and all is fine. I called HP support
about this and they say that I have to uninstall dot NET framework 2.0
and only have 1.1 installed. This sounds ridiculous... has anyone ever
heard of this before? According to HP, if I have to have dot NET 2.0,
then I should return my printer or uninstall all the software and set
it up as a printer only using only the printer driver. Great...so I
lose all the functionality that attracted me to purchasing it.

Looking for comments / fixes / advice of some sort here...thanks.


I suggest you try the following newsgroup
microsoft.public.windowsxp.print_fax
There are some very helpful folk there who may be able to assist.
Good luck
Tony
MS MVP Printing/Imaging

  #3  
Old April 9th 08, 03:47 PM posted to comp.periphs.printers
SilvrT
external usenet poster
 
Posts: 2
Default HP M2727

On Apr 8, 10:44*pm, Tony wrote:
SilvrT wrote:
I recently purchased the above multi-function printer. Installed all
the software that came with it. Since then, whenever I log back onto
my PC, I have no desktop or taskbar. (running WinXP SP2) I rolled back
to before installing the software and all is fine. I called HP support
about this and they say that I have to uninstall dot NET framework 2.0
and only have 1.1 installed. This sounds ridiculous... has anyone ever
heard of this before? According to HP, if I have to have dot NET 2.0,
then I should return my printer or uninstall all the software and set
it up as a printer only using only the printer driver. Great...so I
lose all the functionality that attracted me to purchasing it.


Looking for comments / fixes / advice of some sort here...thanks.


I suggest you try the following newsgroup
microsoft.public.windowsxp.print_fax
There are some very helpful folk there who may be able to assist.
Good luck
Tony
MS MVP Printing/Imaging


Thank you Tony, I will do that.
 




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