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HP Deskjet 5740 / NO COLOR
Hello all,
I hope someone can help me! I purchased a HP Deskjet 5740 and I installed the Black and Color ink cartridges. I can not print color, only black. I scoured HP troubleshooting to no avail. I contacted HP, unfortunately no resolution. I thought it was a configuration issue, because when I go into the maintenance area and I try to perform maintenance on color - I get a message stating that color is not configured. After 50 sheets of paper I still can't get color! - The drivers where installed a few days ago, I'm using USB Any help will be highly appreciated!!!! Thanks Al |
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