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#1
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Refilling Canon MP190
From another ng: What you see is what I know.
Epson got nailed in a class action for bugging their printers with electronic circuitry which caused the printer to quit and claim the ink cartridge was empty when the cartridge still had plenty of ink in it. Hahaha. Does my heart good to see a company get its butt kicked in this age of gotcha capitalism. http://forums.dealnews.com/read.php?9,2557783 |
#2
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Refilling Canon MP190
I won't be an apologist for Epson. They deserved that lawsuit, although almost all inkjet printers shut the printer down prior to the ink running out. With thermal printers, the heads often are damaged if run "dry", while piezo head are rarely damaged by this. Epson did this mainly because they can be subjected to air locks (air getting stuck in the head) and leasing ink in the head helps to prevent this. As to companies getting kicked in the butt, Epson pleaded no contest to this because the cost of trials is more than the settlement, however, the vast majority of the amount Epson is paying out is going to the lawyers behind the class action, not the class itself. The individuals involved will get a discount on Epson';s e-store on line, or discounted ink, or a maximum of $40 per printer. No great deal for the humbled masses. Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ NotMe wrote: From another ng: What you see is what I know. Epson got nailed in a class action for bugging their printers with electronic circuitry which caused the printer to quit and claim the ink cartridge was empty when the cartridge still had plenty of ink in it. Hahaha. Does my heart good to see a company get its butt kicked in this age of gotcha capitalism. http://forums.dealnews.com/read.php?9,2557783 |
#3
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Refilling Canon MP190
"Arthur Entlich" wrote in message ... : : I won't be an apologist for Epson. They deserved that lawsuit, although : almost all inkjet printers shut the printer down prior to the ink : running out. With thermal printers, the heads often are damaged if run : "dry", while piezo head are rarely damaged by this. Epson did this : mainly because they can be subjected to air locks (air getting stuck in : the head) and leasing ink in the head helps to prevent this. : : As to companies getting kicked in the butt, Epson pleaded no contest to : this because the cost of trials is more than the settlement, however, : the vast majority of the amount Epson is paying out is going to the : lawyers behind the class action, not the class itself. The individuals : involved will get a discount on Epson';s e-store on line, or discounted : ink, or a maximum of $40 per printer. : : No great deal for the humbled masses. The logical and ethical solution is for Epson and other manufactures to quote USABLE ink quantity in the specifications. More than a few years back the auto manufactures would disconnect all accessories that were no absolutely necessary then run their mileage test. FTC cleaned their collective plows. |
#4
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Refilling Canon MP190
I agree, but there is no agency that seem to oversee this type of
industry, unlike the auto industry. It is probably only going to be dealt with if enough consumers take action and demand that their State Attorney Generals (or equivalent), or Consumer Protection Agencies begin to take action against these companies, or regulate them. Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ NotMe wrote: "Arthur Entlich" wrote in message ... : : I won't be an apologist for Epson. They deserved that lawsuit, although : almost all inkjet printers shut the printer down prior to the ink : running out. With thermal printers, the heads often are damaged if run : "dry", while piezo head are rarely damaged by this. Epson did this : mainly because they can be subjected to air locks (air getting stuck in : the head) and leasing ink in the head helps to prevent this. : : As to companies getting kicked in the butt, Epson pleaded no contest to : this because the cost of trials is more than the settlement, however, : the vast majority of the amount Epson is paying out is going to the : lawyers behind the class action, not the class itself. The individuals : involved will get a discount on Epson';s e-store on line, or discounted : ink, or a maximum of $40 per printer. : : No great deal for the humbled masses. The logical and ethical solution is for Epson and other manufactures to quote USABLE ink quantity in the specifications. More than a few years back the auto manufactures would disconnect all accessories that were no absolutely necessary then run their mileage test. FTC cleaned their collective plows. |
#5
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Refilling Canon MP190
"NotMe" wrote in message
: The logical and ethical solution is for Epson and other manufactures to quote USABLE ink quantity in the specifications. Perhaps logical and ethical, but it did not help Epson stave off extortion. Epson and other manufacturers *did* quote deliverable ink, they were sued over what was left in the ink delivery system as a buffer to protect the printheads. Facts do not seem to matter much for populist lawsuits. I recall a decade or so ago when Toshiba settled a suit related to possibly faulty floppy controller chips. Although there was never even an allegation that any consumer anywhere ever had data corruption or suffered any damage, Toshiba paid out hundreds of millions of $$$'s in settlements. The lawyers then used that settlement to go after other PC manufacturers using the same chipset. - Bob Headrick, MS MVP Printing/Imaging |
#6
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Refilling Canon MP190
"Arthur Entlich" wrote in message ... :I agree, but there is no agency that seem to oversee this type of : industry, unlike the auto industry. It is probably only going to be : dealt with if enough consumers take action and demand that their State : Attorney Generals (or equivalent), or Consumer Protection Agencies begin : to take action against these companies, or regulate them. : That's were class action legal action plays a significant roll. |
#7
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Refilling Canon MP190
"Bob Headrick" wrote in message acquisition... : "NotMe" wrote in message : : : : The logical and ethical solution is for Epson and other manufactures to : quote USABLE ink quantity in the specifications. : : Perhaps logical and ethical, but it did not help Epson stave off : extortion. Epson and other manufacturers *did* quote deliverable ink, : they were sued over what was left in the ink delivery system as a buffer : to protect the printheads. Facts do not seem to matter much for : populist lawsuits. I recall a decade or so ago when Toshiba settled a : suit related to possibly faulty floppy controller chips. Although there : was never even an allegation that any consumer anywhere ever had data : corruption or suffered any damage, Toshiba paid out hundreds of : millions of $$$'s in settlements. The lawyers then used that settlement : to go after other PC manufacturers using the same chipset. : : - Bob Headrick, MS MVP Printing/Imaging Long time back I was western hemisphere lead for a major international manufacture. The ONLY thing that kept upper management even reasonably receptive to doing the right thing was the treat of legal action especially class action. |
#8
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Refilling Canon MP190
In fairness to the other side of this situation, Epson did have some
problems with very inaccurate ink reading, often leaving way too much ink behind on certain models, well beyond what was necessary from a mechanical or functional standpoint. Also, their yield numbers for pages at 5% were based upon continual use of the printer until the cartridge ran out and only cleanings that would occur based upon the internal timers during those runs. Other than in a production setting, that never occurs in real life. People constantly turn their printers on and off, and they get head clogs that require ink to be wasted. In fact, most Epson users who alter their printers so the ink goes into a clear waste ink bottle outside of the printer are shocked by how much ink is used during start up, cleaning and purging cycles. Other printer brands have waste ink as well, although I understand HP has reduced this by cycling their inks through the heads and feeding the ink back with some models. As much as there is abuse, absolutely, by legal entities taking advantage of the cost of litigation to corner corporations and manufacturers to settle awards that may not be fully justified, the printer industry is not blameless is some of the cases against them, by any means. As one example, the use of "starter cartridges", which do not indicate they have lesser yields, or simply state they should be replaced with the more full versions when empty, and often no information on how those starter cartridges compare with full ones (this is mainly done in the laser printer and photocopier market these days). Or manufacturers offering so-called "economy cartridges" after some regulations required the printers to come with cartridges which are available as retail stores SKUs, which were actually starter cartridges, and were rarely purchased due to their poor yield relative to cost. I could list many more "design features" which were really put in place to make refilling difficult or to force "patent violations". Personally, my attitude abut how class action lawsuits are carried out, and their targets is "a pox on both their houses"... Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ Bob Headrick wrote: "NotMe" wrote in message : The logical and ethical solution is for Epson and other manufactures to quote USABLE ink quantity in the specifications. Perhaps logical and ethical, but it did not help Epson stave off extortion. Epson and other manufacturers *did* quote deliverable ink, they were sued over what was left in the ink delivery system as a buffer to protect the printheads. Facts do not seem to matter much for populist lawsuits. I recall a decade or so ago when Toshiba settled a suit related to possibly faulty floppy controller chips. Although there was never even an allegation that any consumer anywhere ever had data corruption or suffered any damage, Toshiba paid out hundreds of millions of $$$'s in settlements. The lawyers then used that settlement to go after other PC manufacturers using the same chipset. - Bob Headrick, MS MVP Printing/Imaging |
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