Epson R2400 problem

On May 5, 12:52*pm, "Jan Alter" wrote:
--"Plato" wrote in message

...



Hi all

Can anyone tell me what's the answer *is to the following problem?

There is NO printout all - when nozzle check is run - result,
nothing. *Ditto printing a text document or photo (B&W or color). *BTW
no flashing lights or anything of that sort - everything appears
normal. *Printer even sounds as if it is working normally - perhaps a
bit quieter tha's all.

When a cleaning cycle is run it appears to go OK and a look at the
Status Monitor confirms that all ink levels have fallen. * So the ink
HAS gone somewhere and it not all over the printer!! *That suggests to
me that the inks HAVE passed though the nozzles so they cannot be
blocked. *And, if they are not blocked why is there nothing at all on
the paper? *Iknow Epsons are prone clogging btu surely if that was the
case the ink level wouldn't drop? *BTW used up over half the
cartridges' capacity this way.

It seems to me that it may be a software problem to do with the EEPROM
(reset something) ??? *As I say everything appears to be working
normally except that nothing at all prints out. *BTW doing a cleaning
cycle though PS or the like or using the control panel buttons has the
same result.

Any help greatly appreciated

plato

First push the droplet button and move the printhead to the left so you can
see the docking station sponge. Note how it looks. Is it dry, moist, wet,
saturated?
Move the head back by pushing the droplet button again.
If you do a cleaning cycle and then push the droplet button again to move
the head to the left so you can see the docking sponge does the sponge look
wet and saturated with ink?
* *If it looks the same as when you first viewed it then my thought is that
it's an electronics malfunction rather than a software problem. One should
be able to also do a head cleaning by holding the droplet button in for
about 3 seconds manually without using the software.

Jan Alter


Hi Thanks for your reply. Doing as you suggest and looking at the
docking station pads they ARE wet - but not soaked. It's more and
more beginning to look like an electronic problem. I am still puzzled
though as to what exactly.

Thanks again

Plato wrote:
On May 5, 12:52*pm, "Jan Alter" wrote:
--"Plato" wrote in message

...



Hi all

Can anyone tell me what's the answer *is to the following problem?

There is NO printout all - when nozzle check is run - result,
nothing. *Ditto printing a text document or photo (B&W or color). *BTW
no flashing lights or anything of that sort - everything appears
normal. *Printer even sounds as if it is working normally - perhaps a
bit quieter tha's all.

When a cleaning cycle is run it appears to go OK and a look at the
Status Monitor confirms that all ink levels have fallen. * So the ink
HAS gone somewhere and it not all over the printer!! *That suggests to
me that the inks HAVE passed though the nozzles so they cannot be
blocked. *And, if they are not blocked why is there nothing at all on
the paper? *Iknow Epsons are prone clogging btu surely if that was the
case the ink level wouldn't drop? *BTW used up over half the
cartridges' capacity this way.

It seems to me that it may be a software problem to do with the EEPROM
(reset something) ??? *As I say everything appears to be working
normally except that nothing at all prints out. *BTW doing a cleaning
cycle though PS or the like or using the control panel buttons has the
same result.

Any help greatly appreciated

plato

First push the droplet button and move the printhead to the left so you can
see the docking station sponge. Note how it looks. Is it dry, moist, wet,
saturated?
Move the head back by pushing the droplet button again.
If you do a cleaning cycle and then push the droplet button again to move
the head to the left so you can see the docking sponge does the sponge look
wet and saturated with ink?
* *If it looks the same as when you first viewed it then my thought is that
it's an electronics malfunction rather than a software problem. One should
be able to also do a head cleaning by holding the droplet button in for
about 3 seconds manually without using the software.

Jan Alter


Hi Thanks for your reply. Doing as you suggest and looking at the
docking station pads they ARE wet - but not soaked. It's more and
more beginning to look like an electronic problem. I am still puzzled
though as to what exactly.

Thanks again

My guess is that this is a problem with the pump unit. The ink is "sucked" from
the heads by a small pump system below the pads. Sometimes the tubes come off
or are loose and on rare occasions the pump unit (Ink System Unit) can fail.
Mostly it is a tube that has come off at one end.

Tony
MS MVP Printing Image