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#1
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".....encountered a problem and needs to close"....help?
During installation of a program I get the message:
"GLJ2.tmp has encountered a problem and needs to close" How can I find the source of the issue and hopefully fix it? Details: This program was previously installed and worked fine for a long time until I recently uninstalled and tried to reinstall.. The same file works fine on another PC. This is a DirectX program. I have XP SP2, DirectX 9. What I tried: I have tried starting in every compatibility mode...w/same result. I have tried to install during Safe Mode...same result. I have stopped all firewall, virus, worms scans...same result I have successfully installed on another PC w/XP SP2. I have done a system restore to a week earlier...same bad result. I must be something that is configured on my PC that I hope is easy to change, since it works on the other PC. Any tips appreciated to trouble shoot and hopefully find a solution. Thanks |
#2
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did you delete the windows/temp directory?
or make it read only? is GLJ2.tmp part of the install or is it some other program that is failing to load? are you loading from a CD? try cleaning the disk, try a different rom. "jtsnow" wrote in message news:RBBTd.4545$Az.540@lakeread02... During installation of a program I get the message: "GLJ2.tmp has encountered a problem and needs to close" How can I find the source of the issue and hopefully fix it? Details: This program was previously installed and worked fine for a long time until I recently uninstalled and tried to reinstall.. The same file works fine on another PC. This is a DirectX program. I have XP SP2, DirectX 9. What I tried: I have tried starting in every compatibility mode...w/same result. I have tried to install during Safe Mode...same result. I have stopped all firewall, virus, worms scans...same result I have successfully installed on another PC w/XP SP2. I have done a system restore to a week earlier...same bad result. I must be something that is configured on my PC that I hope is easy to change, since it works on the other PC. Any tips appreciated to trouble shoot and hopefully find a solution. Thanks |
#3
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thanks. I try deleting the temp folder. Im installing from a file on the
harddrive. I dont know that that GLJ2.tmp is. My bet is its a windows thing. "JAD" wrote in message ... did you delete the windows/temp directory? or make it read only? is GLJ2.tmp part of the install or is it some other program that is failing to load? are you loading from a CD? try cleaning the disk, try a different rom. "jtsnow" wrote in message news:RBBTd.4545$Az.540@lakeread02... During installation of a program I get the message: "GLJ2.tmp has encountered a problem and needs to close" How can I find the source of the issue and hopefully fix it? Details: This program was previously installed and worked fine for a long time until I recently uninstalled and tried to reinstall.. The same file works fine on another PC. This is a DirectX program. I have XP SP2, DirectX 9. What I tried: I have tried starting in every compatibility mode...w/same result. I have tried to install during Safe Mode...same result. I have stopped all firewall, virus, worms scans...same result I have successfully installed on another PC w/XP SP2. I have done a system restore to a week earlier...same bad result. I must be something that is configured on my PC that I hope is easy to change, since it works on the other PC. Any tips appreciated to trouble shoot and hopefully find a solution. Thanks |
#4
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#5
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Ok..I deleted all files in windows/temp and windows/prefetch and in the
registry I deleted the software folders with the app. and rebooted. Same problem. I tried installing many times and the Error message keeps referencing GLJa.tmp...or GLJ2t.tmp...etc. It just keeps incrementing the file name. but always GLJ*.tmp Ill google and see if that hits anything. thanks! "JAD" wrote in message ... did you delete the windows/temp directory? or make it read only? is GLJ2.tmp part of the install or is it some other program that is failing to load? are you loading from a CD? try cleaning the disk, try a different rom. "jtsnow" wrote in message news:RBBTd.4545$Az.540@lakeread02... During installation of a program I get the message: "GLJ2.tmp has encountered a problem and needs to close" How can I find the source of the issue and hopefully fix it? Details: This program was previously installed and worked fine for a long time until I recently uninstalled and tried to reinstall.. The same file works fine on another PC. This is a DirectX program. I have XP SP2, DirectX 9. What I tried: I have tried starting in every compatibility mode...w/same result. I have tried to install during Safe Mode...same result. I have stopped all firewall, virus, worms scans...same result I have successfully installed on another PC w/XP SP2. I have done a system restore to a week earlier...same bad result. I must be something that is configured on my PC that I hope is easy to change, since it works on the other PC. Any tips appreciated to trouble shoot and hopefully find a solution. Thanks |
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