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#1
June 9th 08, 03:15 PM
posted to alt.sys.pc-clone.acer
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warranty problem
I bought an Acer LCD that failed just past the mid-point of the
warranty. After a great deal of trouble I got a RMA number (2624200S) and the promise that a carton would arrive for return of the defective screen. Nothing arrived. I repeated the process, with help from the vendor,, and was assured that a box would arrive for return of the defective screen. Nothing happened. I have queried the Acer website vis a vis the RMA number, and nothing happened. I have sent a full explanation of the problem to the Acer Corporate web site. Nothing happened. Does anyone have a suggestion that might help move this forward? Purchased Acer 17" TFT AL1716S*0506 July 5 2006, failed May 3, 2008. 
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#2
June 9th 08, 06:12 PM
posted to alt.sys.pc-clone.acer
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warranty problem
On Jun 9, 9:15*am, roger wrote:
I bought an Acer LCD that failed just past the mid-point of the warranty. *After a great deal of trouble I got a RMA number (2624200S) and the promise that a carton would arrive for return of the defective screen. *Nothing arrived. *I repeated the process, with help from the vendor,, and was assured that a box would arrive for return of the defective screen. *Nothing happened. *I have queried the Acer website vis a vis the RMA number, and nothing happened. *I have sent a full explanation of the problem to the Acer Corporate web site. *Nothing happened. Does anyone have a suggestion that might help move this forward? Purchased Acer 17" TFT AL1716S*0506 *July 5 2006, failed May 3, 2008. Yes, contact your State Attorney General explaining the probllem and copy both the Vendor and Acer Corporate. That *will* get their attention !
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