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#1
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Blue Screen When Ejecting CD/DVD ???
I'm suddenly getting the blue screen saying with a "stop error" saying "A
problem has been detected and Windows has been shut down to prevent damage... This occurs consistently whenever I eject a CD or DVD from either my CD/DVD-ROM drive or CD/DVD+RW drive regardless of whether I use the button on the drive or select "eject" from the right click menu for the drive. CDs & DVDs still read fine and can still write to the RW. It may just be a coincidence but I first noticed this after trying to read a DVD of wedding pictures a few days ago. The DVD had about 1100 pictures. The last 50 would not read and, in fact, locked up the computer to the point that I received a "My Computer has stopped responding and must be shut down..." error. I've tried going back to a restore point prior to the date I first tried the wedding DVD. I've also run Ad-Aware, Spybot, and AVG all without success. Computer is a 2004 Dell Dimension 8300, 3 GHZ P4, with NEC ND-2100AD DVD+R/W and JLMS XJ-HD166 DVD-ROM. Running XP Home SP-2 and current on all the updates. |
#2
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Blue Screen When Ejecting CD/DVD ???
On Tue, 11 Dec 2007 02:03:58 -0600, "Erehwon"
wrote: I'm suddenly getting the blue screen saying with a "stop error" saying "A problem has been detected and Windows has been shut down to prevent damage... This occurs consistently whenever I eject a CD or DVD from either my CD/DVD-ROM drive or CD/DVD+RW drive regardless of whether I use the button on the drive or select "eject" from the right click menu for the drive. CDs & DVDs still read fine and can still write to the RW. It may just be a coincidence but I first noticed this after trying to read a DVD of wedding pictures a few days ago. The DVD had about 1100 pictures. The last 50 would not read and, in fact, locked up the computer to the point that I received a "My Computer has stopped responding and must be shut down..." error. I've tried going back to a restore point prior to the date I first tried the wedding DVD. I've also run Ad-Aware, Spybot, and AVG all without success. Computer is a 2004 Dell Dimension 8300, 3 GHZ P4, with NEC ND-2100AD DVD+R/W and JLMS XJ-HD166 DVD-ROM. Running XP Home SP-2 and current on all the updates. Did you do a system restore back to a point where the problem wasn't happening? The first thing I'd do is reinstall the driver, which you could get from Dell's web site. You could also see what other processes are running, especially ones that have to do with whatever software you have (Nero, Roxio...). I'd cancel some of the tasks, esp. if they deal with DLA and see if that helps. If that doesn't help, I'd buy a drive from a store that has a return policy, and see if that works. If it does, then it solves your problem. Please let us know what the problem was and how you resolve it. |
#3
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Blue Screen When Ejecting CD/DVD ???
"Erehwon" wrote in message ... I'm suddenly getting the blue screen saying with a "stop error" saying "A problem has been detected and Windows has been shut down to prevent damage... This occurs consistently whenever I eject a CD or DVD from either my CD/DVD-ROM drive or CD/DVD+RW drive regardless of whether I use the button on the drive or select "eject" from the right click menu for the drive. CDs & DVDs still read fine and can still write to the RW. It may just be a coincidence but I first noticed this after trying to read a DVD of wedding pictures a few days ago. The DVD had about 1100 pictures. The last 50 would not read and, in fact, locked up the computer to the point that I received a "My Computer has stopped responding and must be shut down..." error. I've tried going back to a restore point prior to the date I first tried the wedding DVD. I've also run Ad-Aware, Spybot, and AVG all without success. Computer is a 2004 Dell Dimension 8300, 3 GHZ P4, with NEC ND-2100AD DVD+R/W and JLMS XJ-HD166 DVD-ROM. Running XP Home SP-2 and current on all the updates. Try to re-create the BSOD : 1) Try reading another created DVD with photo files. 2) Have a hard look at the application used to view the photos during the lock up. 3) Check the DVD drive itself using DVD movies, CDs with photos, DVD and CD burning. Stew |
#4
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Blue Screen When Ejecting CD/DVD ???
Hi!
I'm suddenly getting the blue screen saying with a "stop error" saying "A problem has been detected and Windows has been shut down to prevent damage... This occurs consistently whenever I eject a CD or DVD from either my CD/DVD-ROM drive or CD/DVD+RW drive regardless of whether I use the button on the drive or select "eject" from the right click menu for the drive. CDs & DVDs still read fine and can still write to the RW. It sounds like the drives themselves are fine. However, you might check to see if any firmware updates for your drives are available. I somehow suspect that the timing of this incident means it does have something to do with the attempt to view the photos on the DVD. Did anything on the DVD require a program, viewer or some kind of "rights management" framework to be installed? It is a long shot, but if you're certain nothing was installed, shut the computer completely down and unplug the power cord. Leave it that way for several minutes, and then plug it in again. If the disc was bad, it could have caused the drive or motherboard logic to become confused. Since the motherboard is pretty much powered up all the time, pulling the plug to "hard reset" it may fix the problem. William |
#5
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Blue Screen When Ejecting CD/DVD ???
I'm suddenly getting the blue screen saying with a "stop error" saying "A
problem has been detected and Windows has been shut down to prevent damage... This occurs consistently whenever I eject a CD or DVD from either my CD/DVD-ROM drive or CD/DVD+RW drive regardless of whether I use the button on the drive or select "eject" from the right click menu for the drive. This is a long shot, but I seem to recall similar problems following the installation of certain game software, which came packaged with an uninvited guest in the form of a rootkit and / or copy protection software (I think it was developed by Macrovision). It hacks the normal IDE drivers IIRC, but the "additions" do not show on a normal "hardware devices" listing under My Computer. Ubisoft and Codemasters were two of the companies who installed this **** on systems, more info can be found he http://www.glop.org/starforce/ |
#6
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Blue Screen When Ejecting CD/DVD ???
Ubisoft and Codemasters were two of the companies who installed this
**** on systems, more info can be found he http://www.glop.org/starforce/ FWIW I just checked my system, and discovered the phuckers have it on my system too... I did install a free (legit!) download version of Trackmania a while ago, for which I can see no legal or otherwise reason to have installed this as part of the free game. ****s ! There's no other description for these ****s compromising users' systems in this way. |
#7
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Blue Screen When Ejecting CD/DVD ???
"Colin Wilson" o.uk wrote
in message t... Ubisoft and Codemasters were two of the companies who installed this **** on systems, more info can be found he http://www.glop.org/starforce/ FWIW I just checked my system, and discovered the phuckers have it on my system too... I did install a free (legit!) download version of Trackmania a while ago, for which I can see no legal or otherwise reason to have installed this as part of the free game. ****s ! There's no other description for these ****s compromising users' systems in this way. another culprit is sony who produced may music cds that installed a rootkit without informing the user. they were taken to court and ordered to offer replacement cds for each of the titles they published with this unscrupulous software. i suspect few eve heard about the settlement and even fewer took the time to review the titles that were infected or bothered to send them in for replacement. a good free rootkit scan is available from grisoft... http://free.grisoft.com/doc/download...otkit/us/frt/0 |
#8
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Blue Screen When Ejecting CD/DVD ???
a good free rootkit scan is available from grisoft...
http://free.grisoft.com/doc/download...otkit/us/frt/0 I usually use Blacklight from F-Secure along with Bitdefender Beta for rootkit hunting... Not found any in the wild as yet, but that's a Good Thing (TM) |
#9
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Blue Screen When Ejecting CD/DVD ???
"Erehwon" wrote in message ... I'm suddenly getting the blue screen saying with a "stop error" saying "A problem has been detected and Windows has been shut down to prevent damage... This occurs consistently whenever I eject a CD or DVD from either my CD/DVD-ROM drive or CD/DVD+RW drive regardless of whether I use the button on the drive or select "eject" from the right click menu for the drive. CDs & DVDs still read fine and can still write to the RW. It may just be a coincidence but I first noticed this after trying to read a DVD of wedding pictures a few days ago. The DVD had about 1100 pictures. The last 50 would not read and, in fact, locked up the computer to the point that I received a "My Computer has stopped responding and must be shut down..." error. I've tried going back to a restore point prior to the date I first tried the wedding DVD. I've also run Ad-Aware, Spybot, and AVG all without success. Computer is a 2004 Dell Dimension 8300, 3 GHZ P4, with NEC ND-2100AD DVD+R/W and JLMS XJ-HD166 DVD-ROM. Running XP Home SP-2 and current on all the updates. Thanks for all the suggestions but, so far, no success. The only thing on the DVD that seems to have started this mess were .jpg files and the only program I used to view them was Windows Picture and Fax Viewer. I also tried copying individual files as well as the whole DVD to my hard drive. Both drives just use the Windows default drivers and I did try uninstalling and reinstalling the drives as well as going back to a restore point prior to this issue. I've tried starting with a blank CD-RW and it seems I can write a few files and the drive works fine but then starts causing the BSOD on eject again. No pattern to how many files or what types. I've tried shutting down and unplugging the machine for a few hours. Downloaded and ran Grisoft AVG Anti-Rootkit Free and didn't find any problems. Any troubleshooting I've found relates to a BSOD preventing Windows from starting which, fortunately, I don't have (yet), or drives that won't read or write which mine do. I'm still under extended warranty so I guess I could try to get the drives replaced but I can't imagine both developing the same problem at the same time. Other than that I don't have any ideas other than reformatting which doesn't seem like much fun. Is there any way to translate the error code "Stop: 0xC0000007E (0xC0000005, 0x806FF94F, 0xF7B7cC30, 0xF7B7c92C)"? It stays the same except that the (lower case) "c" may also be a 0, 4, or 8 (always the same in both locations). |
#10
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Blue Screen When Ejecting CD/DVD ???
"Erehwon" wrote in message ... "Erehwon" wrote in message ... I'm suddenly getting the blue screen saying with a "stop error" saying "A problem has been detected and Windows has been shut down to prevent damage... This occurs consistently whenever I eject a CD or DVD from either my CD/DVD-ROM drive or CD/DVD+RW drive regardless of whether I use the button on the drive or select "eject" from the right click menu for the drive. CDs & DVDs still read fine and can still write to the RW. It may just be a coincidence but I first noticed this after trying to read a DVD of wedding pictures a few days ago. The DVD had about 1100 pictures. The last 50 would not read and, in fact, locked up the computer to the point that I received a "My Computer has stopped responding and must be shut down..." error. I've tried going back to a restore point prior to the date I first tried the wedding DVD. I've also run Ad-Aware, Spybot, and AVG all without success. Computer is a 2004 Dell Dimension 8300, 3 GHZ P4, with NEC ND-2100AD DVD+R/W and JLMS XJ-HD166 DVD-ROM. Running XP Home SP-2 and current on all the updates. Thanks for all the suggestions but, so far, no success. The only thing on the DVD that seems to have started this mess were .jpg files and the only program I used to view them was Windows Picture and Fax Viewer. I also tried copying individual files as well as the whole DVD to my hard drive. Both drives just use the Windows default drivers and I did try uninstalling and reinstalling the drives as well as going back to a restore point prior to this issue. I've tried starting with a blank CD-RW and it seems I can write a few files and the drive works fine but then starts causing the BSOD on eject again. No pattern to how many files or what types. I've tried shutting down and unplugging the machine for a few hours. Downloaded and ran Grisoft AVG Anti-Rootkit Free and didn't find any problems. Any troubleshooting I've found relates to a BSOD preventing Windows from starting which, fortunately, I don't have (yet), or drives that won't read or write which mine do. I'm still under extended warranty so I guess I could try to get the drives replaced but I can't imagine both developing the same problem at the same time. Other than that I don't have any ideas other than reformatting which doesn't seem like much fun. Is there any way to translate the error code "Stop: 0xC0000007E (0xC0000005, 0x806FF94F, 0xF7B7cC30, 0xF7B7c92C)"? It stays the same except that the (lower case) "c" may also be a 0, 4, or 8 (always the same in both locations). Could also be a timing/services issue. Have you been into the event viewer under both "application" and "system" and looked for errors by date/time stamp to see if there's any correlation or pattern? If you can view the DVD and files in safe mode and don't experience the BSOD's there, then it's possible it might be a services issue (start/run/services.msc)... |
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