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Gateway LX-6810 issues.
I bought a Gateway LX-6810 pc about a year ago, and I've been going through random shutdown issues since I bought it. The first time it happened, it was a thermal issue caused by an overheating GPU. The second time, the graphics card automatically updated its driver to an unstable version. Now, it's started to shut down on its own again, and it's gotten to the point where I can't even boot into safe mode. When the system tries to run the shutdown-repair process, it shuts down partway through. Gateway LX6810 Windows Vista 64-bit Intel Core IV nVidia GeFORCE 210 Let me know what other specifications would be helpful. Thank you! |
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Gateway LX-6810 issues.
"v35322" wrote in message ... I bought a Gateway LX-6810 pc about a year ago, and I've been going through random shutdown issues since I bought it. The first time it happened, it was a thermal issue caused by an overheating GPU. The second time, the graphics card automatically updated its driver to an unstable version. Now, it's started to shut down on its own again, and it's gotten to the point where I can't even boot into safe mode. When the system tries to run the shutdown-repair process, it shuts down partway through. Gateway LX6810 Windows Vista 64-bit Intel Core IV nVidia GeFORCE 210 Let me know what other specifications would be helpful. Thank you! Was the PC new when you bought it, and if so, did you try contacting Gateway for warranty service to fix it? How much RAM do you have installed, and have you tested it? You can use Memtest86+ http://www.memtest.org:80/ . Download and create a boot CD with it. You can try a temperature monitoring program such as HWMonitor http://www.cpuid.com/hwmonitor.php or CoreTemp http://www.alcpu.com/CoreTemp/ and have it start at boot up. HWMonitor also has temp readings for HDD's, motherboard monitoring, PS voltages, and a number of other things. Very versatile (and free!). Make sure the inside of the case and any heat sinks are free of dust, and that the fans are all working. Check that the intake areas are clear and clean, and that no drive cables, etc., are blocking the airflow through the case. If you haven't already done so, you can roll the video driver back to the previous, more stable version. Then in the Nvidia control panel, disable searching for updated drivers. If the GPU is on-board (not a PCIe or AGP add-on card), use only the GPU drivers from Gateway. Have you scanned for malware? You can download and install MalwareBytes http://www.malwarebytes.org/mbam.php and SuperAntiSpyware http://www.superantispyware.com/download.html and do a full scan (not the Quick scan) with each. If necessary, you might have to boot into safe mode to run them. -- SC Tom |
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