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#1
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Help pci modem wont go
Hi all, hope Im in the right place. I cant find what my modem is (internal,
notebook - screws broke off - cant open). I have a code 28 error, saying no drivers are installed, after I uninstall, restart and try to reinstall software (I dont have a disc and dont know what it is). Is there a standard driver that I can install to get it going?. I have tried 10 popular modems eg conexant but the code error changes to a 1 saying the modem isnt working properly. Please help. Thanks Debbie |
#2
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"Debbie" wrote in message ... Hi all, hope Im in the right place. I cant find what my modem is (internal, notebook - screws broke off - cant open). I have a code 28 error, saying no drivers are installed, after I uninstall, restart and try to reinstall software (I dont have a disc and dont know what it is). Is there a standard driver that I can install to get it going?. I have tried 10 popular modems eg conexant but the code error changes to a 1 saying the modem isnt working properly. Please help. Thanks Debbie download Belarc Advisor it will tell you everything about your hardware http://www.belarc.com/free_download.htm dj |
#3
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Yeah or at least tell us the make & model number of the machine?
"Jeffro Toll" wrote in message ... "Debbie" wrote in message ... Hi all, hope Im in the right place. I cant find what my modem is (internal, notebook - screws broke off - cant open). I have a code 28 error, saying no drivers are installed, after I uninstall, restart and try to reinstall software (I dont have a disc and dont know what it is). Is there a standard driver that I can install to get it going?. I have tried 10 popular modems eg conexant but the code error changes to a 1 saying the modem isnt working properly. Please help. Thanks Debbie download Belarc Advisor it will tell you everything about your hardware http://www.belarc.com/free_download.htm dj |
#4
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A responsible computer manufacturer provides comprehensive
diagnostics either on the machine or on his web site. IOW, before you even ask, quote numbers from those diagnostics. A discounted laptop would not provide these essential diagnostics meaning you must then go to the modem manufacturer. Also provided with NT based OSes are historical information in the Event (system) logs AND in Device Manager (see Help if you have not learned of these yet). Up front, collect facts before trying to fix anything. Those facts and numbers should be in your next post. Error code 28 is from what? The BIOS (which executes before loading the OS)? Which OS might output an error code 28? Or is error code 28 from an application program? You have not even told us which laptop, which model, which OS, or useful numbers with all adjoining text. Your responses will only be as good as the information provided - especially the numbers. Run on sentences will also only get less useful replies. Most any computer newsgroup will be the right place *IF* you provide useful information up front. Numbers are essential for responses from the technically knowledgeable. But '28' tells us nothing useful without knowing what it came from - and all the words before and after that twenty eight - complete even with any spelling errors in that message. No diagnostic says, "modem is not working properly". It says something very specific which you must quote here. Debbie wrote: Hi all, hope Im in the right place. I cant find what my modem is (internal, notebook - screws broke off - cant open). I have a code 28 error, saying no drivers are installed, after I uninstall, restart and try to reinstall software (I dont have a disc and dont know what it is). Is there a standard driver that I can install to get it going?. I have tried 10 popular modems eg conexant but the code error changes to a 1 saying the modem isnt working properly. |
#5
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Thanks downloaded Belarc advisor but no mention of a modem anywhere.
A few other requests for info on my notebook. Its an ASUSTeK Computer INC. V6V 1.0, running xp sp2. Bought it 6 months ago but didnt get paperwork (due to anal pc tech at work who likes to do everything himself - 6 months down the track). There is info in Belarc on controllers, bus adapters, communications and other devices, but not a mention of a modem anywhere. I am happy to give whatever info is necessary but am not sure what that would be. And re other info referred to - the error code is in device manager, in pci modem, in general tab under Device status 'The drivers for this device are not installed. (Code 28). To reinstall the drivers for this devive click reinstall driver. I try this but either way I dont have the correct drivers as there is no info on what the modem is?. Obviously I am missing something, please feel free to point it out (unless its brains because I may have trouble downloading more of these). Help still needed. Thanks Debbie "Jeffro Toll" wrote in message ... "Debbie" wrote in message ... Hi all, hope Im in the right place. I cant find what my modem is (internal, notebook - screws broke off - cant open). I have a code 28 error, saying no drivers are installed, after I uninstall, restart and try to reinstall software (I dont have a disc and dont know what it is). Is there a standard driver that I can install to get it going?. I have tried 10 popular modems eg conexant but the code error changes to a 1 saying the modem isnt working properly. Please help. Thanks Debbie download Belarc Advisor it will tell you everything about your hardware http://www.belarc.com/free_download.htm dj |
#6
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In Device Manager, delete the modem. Then reboot the
machine. PnP locates the modem as a new device, locates and loads the device driver (if not from harddisk, then from the Windows CD-Rom or from the Belarc CD-Rom or diskette), AND then you have a working modem. It can be a little more complicated if the 'custom machine' builder did not setup the correct directories for where to find device drivers. Just another of so many customized things that can go wrong when the machine is home built. Debbie wrote: Thanks downloaded Belarc advisor but no mention of a modem anywhere. A few other requests for info on my notebook. Its an ASUSTeK Computer INC. V6V 1.0, running xp sp2. Bought it 6 months ago but didnt get paperwork (due to anal pc tech at work who likes to do everything himself - 6 months down the track). There is info in Belarc on controllers, bus adapters, communications and other devices, but not a mention of a modem anywhere. I am happy to give whatever info is necessary but am not sure what that would be. And re other info referred to - the error code is in device manager, in pci modem, in general tab under Device status 'The drivers for this device are not installed. (Code 28). To reinstall the drivers for this devive click reinstall driver. I try this but either way I dont have the correct drivers as there is no info on what the modem is?. Obviously I am missing something, please feel free to point it out (unless its brains because I may have trouble downloading more of these). Help still needed. Thanks Debbie |
#7
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"Debbie" wrote in message ... Hi all, hope Im in the right place. I cant find what my modem is (internal, notebook - screws broke off - cant open). I have a code 28 error, saying no drivers are installed, after I uninstall, restart and try to reinstall software (I dont have a disc and dont know what it is). Is there a standard driver that I can install to get it going?. I have tried 10 popular modems eg conexant but the code error changes to a 1 saying the modem isnt working properly. Please help. Thanks Debbie If none of the other suggestions work you could probably install it as a 'standard V.92 modem' with no ill side affects. -- "I don't cheat to survive. I cheat to LIVE!!" - Alceryes |
#8
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You need to go here & go through the process. I couldn't because I don't
have the laptop. http://usa.asus.com/products4.aspx?m...5&l2=61&l3 =0 Get the modem driver & then "update" the driver for it in device manager. "Alceryes" wrote in message ink.net... "Debbie" wrote in message ... Hi all, hope Im in the right place. I cant find what my modem is (internal, notebook - screws broke off - cant open). I have a code 28 error, saying no drivers are installed, after I uninstall, restart and try to reinstall software (I dont have a disc and dont know what it is). Is there a standard driver that I can install to get it going?. I have tried 10 popular modems eg conexant but the code error changes to a 1 saying the modem isnt working properly. Please help. Thanks Debbie If none of the other suggestions work you could probably install it as a 'standard V.92 modem' with no ill side affects. -- "I don't cheat to survive. I cheat to LIVE!!" - Alceryes |
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