Praise for Simply

Instead of criticising a company, I would like to praise Simply for
their excellent service!

I ordered a USB pen drive yesterday afternoon at 16:50, recieved an
emailed saying it had been dispatched at 17:20, and it arrived by
courier this morning at 09:30!

And that was with the free 1-3 day delivery option!

(I usually shop with ebuyer, but they didnt have the particular drive I
was after in stock).

Well done Simply!

Chris

Chris Storey wrote:

Instead of criticising a company, I would like to praise Simply for
their excellent service!

I ordered a USB pen drive yesterday afternoon at 16:50, recieved an
emailed saying it had been dispatched at 17:20, and it arrived by
courier this morning at 09:30!

And that was with the free 1-3 day delivery option!

(I usually shop with ebuyer, but they didnt have the particular drive I
was after in stock).

Well done Simply!

Chris

OK, but how will they deal with anything untoward. That's the real test.

"Johannes H Andersen" wrote in message
...


Chris Storey wrote:

Instead of criticising a company, I would like to praise Simply for
their excellent service!

I ordered a USB pen drive yesterday afternoon at 16:50, recieved an
emailed saying it had been dispatched at 17:20, and it arrived by
courier this morning at 09:30!

And that was with the free 1-3 day delivery option!

(I usually shop with ebuyer, but they didnt have the particular drive I
was after in stock).

Well done Simply!

Chris

OK, but how will they deal with anything untoward. That's the real test.

Totally agreed )

"Chris Storey" wrote in message
...
Instead of criticising a company, I would like to praise Simply for
their excellent service!

I ordered a USB pen drive yesterday afternoon at 16:50, recieved an
emailed saying it had been dispatched at 17:20, and it arrived by
courier this morning at 09:30!

And that was with the free 1-3 day delivery option!


so you admit they rip people off by charging £3.95 + vat extra for next day
delivery, when they send it on that service anyway

"Johannes H Andersen" wrote in message
...


Chris Storey wrote:

Instead of criticising a company, I would like to praise Simply for
their excellent service!

I ordered a USB pen drive yesterday afternoon at 16:50, recieved an
emailed saying it had been dispatched at 17:20, and it arrived by
courier this morning at 09:30!

And that was with the free 1-3 day delivery option!

(I usually shop with ebuyer, but they didnt have the particular drive I
was after in stock).

Well done Simply!

Chris

OK, but how will they deal with anything untoward. That's the real test.

Agreed that's the real test for a company.

But my experience of sending something back to Simply has found them to
still be excellent on the two occasions I had the necessity to do this.

Simply also replies to my communications with them which is something that
ebuyer doesn't do for well over three weeks if my experience is anything to
go by.

Simply is certainly worth dealing with for it's customer service it gives.


Stephen

On Sun, 02 Jan 2005 22:28:02 GMT, "Stephen"
wrote:

But my experience of sending something back to Simply has found them to
still be excellent on the two occasions I had the necessity to do this.

One thing that amazed me about returning a motherboard to Simply was
that they did not make me wait (for weeks?) whilst the 2 week old dead
'board was tested or sent away for testing. I was assured a refund and
ordered the replacement on the spot.

I hope I was not lucky on that occasion.
--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

Stephen wrote:

"Johannes H Andersen" wrote in message
...


Chris Storey wrote:

Instead of criticising a company, I would like to praise Simply for
their excellent service!

I ordered a USB pen drive yesterday afternoon at 16:50, recieved an
emailed saying it had been dispatched at 17:20, and it arrived by
courier this morning at 09:30!

And that was with the free 1-3 day delivery option!

(I usually shop with ebuyer, but they didnt have the particular drive I
was after in stock).

Well done Simply!

Chris

OK, but how will they deal with anything untoward. That's the real test.

Agreed that's the real test for a company.

But my experience of sending something back to Simply has found them to
still be excellent on the two occasions I had the necessity to do this.

Simply also replies to my communications with them which is something that
ebuyer doesn't do for well over three weeks if my experience is anything to
go by.

Simply is certainly worth dealing with for it's customer service it gives.

Stephen

Simply is quite old in the business, I have bought items from them over
10 years ago. It hasn't always been plain sailing, but things can change
for the better.

On Fri, 31 Dec 2004 11:23:52 +0000, Chris Storey
wrote:

I would like to praise Simply for their excellent service!
I ordered a USB pen drive yesterday ... and it arrived by courier this morning at 09:30!

OMG , not another "I paid for my goods and they arrived" praise.

Guess what, I walked into my local pub, paid for a beer and got it
there and then - WOW!!! excellent service I must tell everyone that
there's a pub down my street that exchanges money for beer.

BP,

"Bill Payer" wrote in message
...
On Fri, 31 Dec 2004 11:23:52 +0000, Chris Storey
wrote:

I would like to praise Simply for their excellent service!
I ordered a USB pen drive yesterday ... and it arrived by courier this
morning at 09:30!

OMG , not another "I paid for my goods and they arrived" praise.

Guess what, I walked into my local pub, paid for a beer and got it
there and then - WOW!!! excellent service I must tell everyone that
there's a pub down my street that exchanges money for beer.

BP,

difference is pubs keep beer in stock

online retailers keep nothing in stock