AIW RADEON : AtiInfo.exe Freezes comp. Can't install any new drivers.

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been the one's
that I've been using. However, when I go to try and install one of the
latest CAT. drivers (wxp-w2k-catalyst-7-94-030917m-011434c.exe), the
mouse freezes, the keyboard doesn't do anything, and even if left for 20
min, nothing happens. My only option is reset.
Of course, trying to fill out a problem report to send into ATI, the
report generator also freezes, as well as AtiInfo.exe.
I can only assume that the driver install, as well as the problem report
is running AtiInfo, which is some how failing to operate, hence I can't
get anywhere with anything.

I've un-installed everything in "Remove programs", got it to the point
where detects a new vid card each reboot and nice 640x480 screen. Still
with the same results.

Help please.

Ok, scratch that. Fresh install of 2k, just formatted my HD. I tried to
install the cd that came with my card. It did the exact same thing that
the new drivers have been doing, freezing. I'm led to believe that my
card is bad, unless any of you could make a comment about what to try
next?


Babbit wrote in :

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been the
one's that I've been using. However, when I go to try and install one
of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes, the
keyboard doesn't do anything, and even if left for 20 min, nothing
happens. My only option is reset. Of course, trying to fill out a
problem report to send into ATI, the report generator also freezes, as
well as AtiInfo.exe. I can only assume that the driver install, as
well as the problem report is running AtiInfo, which is some how
failing to operate, hence I can't get anywhere with anything.

I've un-installed everything in "Remove programs", got it to the point
where detects a new vid card each reboot and nice 640x480 screen.
Still with the same results.

Help please.

"Babbit" wrote in message
...
Ok, scratch that. Fresh install of 2k, just formatted my HD. I tried to
install the cd that came with my card. It did the exact same thing that
the new drivers have been doing, freezing. I'm led to believe that my
card is bad, unless any of you could make a comment about what to try
next?


Babbit wrote in :

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been the
one's that I've been using. However, when I go to try and install one
of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes, the
keyboard doesn't do anything, and even if left for 20 min, nothing
happens. My only option is reset. Of course, trying to fill out a
problem report to send into ATI, the report generator also freezes, as
well as AtiInfo.exe. I can only assume that the driver install, as
well as the problem report is running AtiInfo, which is some how
failing to operate, hence I can't get anywhere with anything.

I've un-installed everything in "Remove programs", got it to the point
where detects a new vid card each reboot and nice 640x480 screen.
Still with the same results.

Help please.


You've installed DirectX 9, Babbit?

patrickp

Yes, I've installed DX9.
However, that was after I jerryrigged my drivers by forcing win2k to
install the .inf that was in the ATI\Driver\2KXP_INF of the Cat.
package. (Note, NOT going through ATI's setup, going through win2k's
"Update driver" in the properties of the video card)

Should I have installed DX9 first, and then installed the drivers?


"patrickp" - take five to email me wrote in
:

"Babbit" wrote in message
...
Ok, scratch that. Fresh install of 2k, just formatted my HD. I tried
to install the cd that came with my card. It did the exact same thing
that the new drivers have been doing, freezing. I'm led to believe
that my card is bad, unless any of you could make a comment about
what to try next?


Babbit wrote in :

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been the
one's that I've been using. However, when I go to try and install
one of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes, the
keyboard doesn't do anything, and even if left for 20 min, nothing
happens. My only option is reset. Of course, trying to fill out a
problem report to send into ATI, the report generator also freezes,
as well as AtiInfo.exe. I can only assume that the driver install,
as well as the problem report is running AtiInfo, which is some how
failing to operate, hence I can't get anywhere with anything.

I've un-installed everything in "Remove programs", got it to the
point where detects a new vid card each reboot and nice 640x480
screen. Still with the same results.

Help please.


You've installed DirectX 9, Babbit?

patrickp

"Babbit" wrote in message
...
Yes, I've installed DX9.
However, that was after I jerryrigged my drivers by forcing win2k to
install the .inf that was in the ATI\Driver\2KXP_INF of the Cat.
package. (Note, NOT going through ATI's setup, going through win2k's
"Update driver" in the properties of the video card)

Should I have installed DX9 first, and then installed the drivers?


"patrickp" - take five to email me wrote in
:

"Babbit" wrote in message
...
Ok, scratch that. Fresh install of 2k, just formatted my HD. I tried
to install the cd that came with my card. It did the exact same thing
that the new drivers have been doing, freezing. I'm led to believe
that my card is bad, unless any of you could make a comment about
what to try next?


Babbit wrote in :

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been the
one's that I've been using. However, when I go to try and install
one of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes, the
keyboard doesn't do anything, and even if left for 20 min, nothing
happens. My only option is reset. Of course, trying to fill out a
problem report to send into ATI, the report generator also freezes,
as well as AtiInfo.exe. I can only assume that the driver install,
as well as the problem report is running AtiInfo, which is some how
failing to operate, hence I can't get anywhere with anything.

I've un-installed everything in "Remove programs", got it to the
point where detects a new vid card each reboot and nice 640x480
screen. Still with the same results.

Help please.


You've installed DirectX 9, Babbit?

patrickp


Hmmm, the ATi release notes say "Note: DirectX 8.1 or DirectX 9 must be
installed for Windows 2000 and Windows Millennium," Babbit.

However, if you're having trouble with the installation routine, I'd suggest
a visit to the Installshield site at http://consumer.installshield.com/. I
had some similar installation problems with the earlier Catalyst 3.x display
drivers, all the ones except the all-in-one Cat 3.0 release up to cat 3.5 -
that was the first one (except that original) that I didn't have to manually
install; and that was when I discovered the InstallShield consumer site and
availed myself of some of its offerings.

It also occurs to me that you might be trying the current all-in-one
Catalyst driver; I've seen reports of varying problems with all the recent
ones, most of which seem to be around installation or uninstallation. I'd
recommend sticking to the separate capture, display and control panel
modules, in the traditional install capture driver, don't reboot, install
display driver, reboot, install control panel, reboot order.

HTH patrickp

Ok, one more time.
Riped out everything but video card and the two on-board lan cards.
(Disabled on board scsi card, PPT, and Serial in bios)
Format, Re-installed Win2k
Service pack 3 ( I haven't come to like SP4 yet )
DX9 install
Install Just the CAT 3.8 capture driver, as was suggested:
(http://www2.ati.com/drivers/tv-captu...-10-6217v1.exe)
-Run the .exe, it appears to extract some files, and just a half a second
after that, FREEZE! Mouse stops responding, keyboard stops responding, a
quick whack to the side of the monitor does nothing, nor kick to the
cpu.... only option is to reboot.

The same thing happens to pretty much anything that I can find from ATI,
any of the setup.exe's in the big CAT 3.8 package (\setup.exe ; \WDM
\setup.exe ; \Driver\setup.exe ; \CPanel\setup.exe) including their diag
tools.

Once again:
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON (It's either the 7200 or the 7000, I forget)


"patrickp" - take five to email me wrote in
:

"Babbit" wrote in message
...
Yes, I've installed DX9.
However, that was after I jerryrigged my drivers by forcing win2k to
install the .inf that was in the ATI\Driver\2KXP_INF of the Cat.
package. (Note, NOT going through ATI's setup, going through win2k's
"Update driver" in the properties of the video card)

Should I have installed DX9 first, and then installed the drivers?


"patrickp" - take five to email me wrote
in :

"Babbit" wrote in message
...
Ok, scratch that. Fresh install of 2k, just formatted my HD. I
tried to install the cd that came with my card. It did the exact
same thing that the new drivers have been doing, freezing. I'm led
to believe that my card is bad, unless any of you could make a
comment about what to try next?


Babbit wrote in
:

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been
the one's that I've been using. However, when I go to try and
install one of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes,
the keyboard doesn't do anything, and even if left for 20 min,
nothing happens. My only option is reset. Of course, trying to
fill out a problem report to send into ATI, the report generator
also freezes, as well as AtiInfo.exe. I can only assume that the
driver install, as well as the problem report is running
AtiInfo, which is some how failing to operate, hence I can't get
anywhere with anything.

I've un-installed everything in "Remove programs", got it to the
point where detects a new vid card each reboot and nice 640x480
screen. Still with the same results.

Help please.


You've installed DirectX 9, Babbit?

patrickp


Hmmm, the ATi release notes say "Note: DirectX 8.1 or DirectX 9 must
be installed for Windows 2000 and Windows Millennium," Babbit.

However, if you're having trouble with the installation routine, I'd
suggest a visit to the Installshield site at
http://consumer.installshield.com/. I had some similar installation
problems with the earlier Catalyst 3.x display drivers, all the ones
except the all-in-one Cat 3.0 release up to cat 3.5 - that was the
first one (except that original) that I didn't have to manually
install; and that was when I discovered the InstallShield consumer
site and availed myself of some of its offerings.

It also occurs to me that you might be trying the current all-in-one
Catalyst driver; I've seen reports of varying problems with all the
recent ones, most of which seem to be around installation or
uninstallation. I'd recommend sticking to the separate capture,
display and control panel modules, in the traditional install capture
driver, don't reboot, install display driver, reboot, install control
panel, reboot order.

HTH patrickp

Monday/"It's been 5 days" bump ^^;

Babbit wrote in :

Ok, one more time.
Riped out everything but video card and the two on-board lan cards.
(Disabled on board scsi card, PPT, and Serial in bios)
Format, Re-installed Win2k
Service pack 3 ( I haven't come to like SP4 yet )
DX9 install
Install Just the CAT 3.8 capture driver, as was suggested:
(http://www2.ati.com/drivers/tv-captu...-10-6217v1.exe)
-Run the .exe, it appears to extract some files, and just a half a
second after that, FREEZE! Mouse stops responding, keyboard stops
responding, a quick whack to the side of the monitor does nothing, nor
kick to the cpu.... only option is to reboot.

The same thing happens to pretty much anything that I can find from
ATI, any of the setup.exe's in the big CAT 3.8 package (\setup.exe ;
\WDM \setup.exe ; \Driver\setup.exe ; \CPanel\setup.exe) including
their diag tools.

Once again:
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON (It's either the 7200 or the 7000, I forget)


"patrickp" - take five to email me wrote
in :

"Babbit" wrote in message
...
Yes, I've installed DX9.
However, that was after I jerryrigged my drivers by forcing win2k to
install the .inf that was in the ATI\Driver\2KXP_INF of the Cat.
package. (Note, NOT going through ATI's setup, going through win2k's
"Update driver" in the properties of the video card)

Should I have installed DX9 first, and then installed the drivers?


"patrickp" - take five to email me
wrote in :

"Babbit" wrote in message
...
Ok, scratch that. Fresh install of 2k, just formatted my HD. I
tried to install the cd that came with my card. It did the exact
same thing that the new drivers have been doing, freezing. I'm
led to believe that my card is bad, unless any of you could make
a comment about what to try next?


Babbit wrote in
:

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been
the one's that I've been using. However, when I go to try and
install one of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes,
the keyboard doesn't do anything, and even if left for 20 min,
nothing happens. My only option is reset. Of course, trying to
fill out a problem report to send into ATI, the report
generator also freezes, as well as AtiInfo.exe. I can only
assume that the driver install, as well as the problem report
is running AtiInfo, which is some how failing to operate, hence
I can't get anywhere with anything.

I've un-installed everything in "Remove programs", got it to
the point where detects a new vid card each reboot and nice
640x480 screen. Still with the same results.

Help please.


You've installed DirectX 9, Babbit?

patrickp


Hmmm, the ATi release notes say "Note: DirectX 8.1 or DirectX 9 must
be installed for Windows 2000 and Windows Millennium," Babbit.

However, if you're having trouble with the installation routine, I'd
suggest a visit to the Installshield site at
http://consumer.installshield.com/. I had some similar installation
problems with the earlier Catalyst 3.x display drivers, all the ones
except the all-in-one Cat 3.0 release up to cat 3.5 - that was the
first one (except that original) that I didn't have to manually
install; and that was when I discovered the InstallShield consumer
site and availed myself of some of its offerings.

It also occurs to me that you might be trying the current all-in-one
Catalyst driver; I've seen reports of varying problems with all the
recent ones, most of which seem to be around installation or
uninstallation. I'd recommend sticking to the separate capture,
display and control panel modules, in the traditional install capture
driver, don't reboot, install display driver, reboot, install control
panel, reboot order.

HTH patrickp

"Babbit" wrote in message
...
Monday/"It's been 5 days" bump ^^;

Babbit wrote in :

Ok, one more time.
Riped out everything but video card and the two on-board lan cards.
(Disabled on board scsi card, PPT, and Serial in bios)
Format, Re-installed Win2k
Service pack 3 ( I haven't come to like SP4 yet )
DX9 install
Install Just the CAT 3.8 capture driver, as was suggested:
(http://www2.ati.com/drivers/tv-captu...-10-6217v1.exe)
-Run the .exe, it appears to extract some files, and just a half a
second after that, FREEZE! Mouse stops responding, keyboard stops
responding, a quick whack to the side of the monitor does nothing, nor
kick to the cpu.... only option is to reboot.

The same thing happens to pretty much anything that I can find from
ATI, any of the setup.exe's in the big CAT 3.8 package (\setup.exe ;
\WDM \setup.exe ; \Driver\setup.exe ; \CPanel\setup.exe) including
their diag tools.

Once again:
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON (It's either the 7200 or the 7000, I forget)


I really don't know what to suggest, Babbit: you seem to have eliminated
pretty much everything that could be the problem except some sort of
hardware malfunction.

patrickp


"patrickp" - take five to email me wrote
in :

"Babbit" wrote in message
...
Yes, I've installed DX9.
However, that was after I jerryrigged my drivers by forcing win2k to
install the .inf that was in the ATI\Driver\2KXP_INF of the Cat.
package. (Note, NOT going through ATI's setup, going through win2k's
"Update driver" in the properties of the video card)

Should I have installed DX9 first, and then installed the drivers?


"patrickp" - take five to email me
wrote in :

"Babbit" wrote in message
...
Ok, scratch that. Fresh install of 2k, just formatted my HD. I
tried to install the cd that came with my card. It did the exact
same thing that the new drivers have been doing, freezing. I'm
led to believe that my card is bad, unless any of you could make
a comment about what to try next?


Babbit wrote in
:

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been
the one's that I've been using. However, when I go to try and
install one of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes,
the keyboard doesn't do anything, and even if left for 20 min,
nothing happens. My only option is reset. Of course, trying to
fill out a problem report to send into ATI, the report
generator also freezes, as well as AtiInfo.exe. I can only
assume that the driver install, as well as the problem report
is running AtiInfo, which is some how failing to operate, hence
I can't get anywhere with anything.

I've un-installed everything in "Remove programs", got it to
the point where detects a new vid card each reboot and nice
640x480 screen. Still with the same results.

Help please.


You've installed DirectX 9, Babbit?

patrickp


Hmmm, the ATi release notes say "Note: DirectX 8.1 or DirectX 9 must
be installed for Windows 2000 and Windows Millennium," Babbit.

However, if you're having trouble with the installation routine, I'd
suggest a visit to the Installshield site at
http://consumer.installshield.com/. I had some similar installation
problems with the earlier Catalyst 3.x display drivers, all the ones
except the all-in-one Cat 3.0 release up to cat 3.5 - that was the
first one (except that original) that I didn't have to manually
install; and that was when I discovered the InstallShield consumer
site and availed myself of some of its offerings.

It also occurs to me that you might be trying the current all-in-one
Catalyst driver; I've seen reports of varying problems with all the
recent ones, most of which seem to be around installation or
uninstallation. I'd recommend sticking to the separate capture,
display and control panel modules, in the traditional install capture
driver, don't reboot, install display driver, reboot, install control
panel, reboot order.

HTH patrickp

Have you installed the 4 in 1 drivers (ver 4.49)? I have the same card and I
need to have them installed before I install the video drivers, control
panel and capture drivers. Hope this helps.


"patrickp" - take five to email me wrote in
message ...
"Babbit" wrote in message
...
Monday/"It's been 5 days" bump ^^;

Babbit wrote in :

Ok, one more time.
Riped out everything but video card and the two on-board lan cards.
(Disabled on board scsi card, PPT, and Serial in bios)
Format, Re-installed Win2k
Service pack 3 ( I haven't come to like SP4 yet )
DX9 install
Install Just the CAT 3.8 capture driver, as was suggested:
(http://www2.ati.com/drivers/tv-captu...-10-6217v1.exe)
-Run the .exe, it appears to extract some files, and just a half a
second after that, FREEZE! Mouse stops responding, keyboard stops
responding, a quick whack to the side of the monitor does nothing, nor
kick to the cpu.... only option is to reboot.

The same thing happens to pretty much anything that I can find from
ATI, any of the setup.exe's in the big CAT 3.8 package (\setup.exe ;
\WDM \setup.exe ; \Driver\setup.exe ; \CPanel\setup.exe) including
their diag tools.

Once again:
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON (It's either the 7200 or the 7000, I forget)


I really don't know what to suggest, Babbit: you seem to have eliminated
pretty much everything that could be the problem except some sort of
hardware malfunction.

patrickp


"patrickp" - take five to email me wrote
in :

"Babbit" wrote in message
...
Yes, I've installed DX9.
However, that was after I jerryrigged my drivers by forcing win2k to
install the .inf that was in the ATI\Driver\2KXP_INF of the Cat.
package. (Note, NOT going through ATI's setup, going through win2k's
"Update driver" in the properties of the video card)

Should I have installed DX9 first, and then installed the drivers?


"patrickp" - take five to email me
wrote in :

"Babbit" wrote in message
...
Ok, scratch that. Fresh install of 2k, just formatted my HD. I
tried to install the cd that came with my card. It did the exact
same thing that the new drivers have been doing, freezing. I'm
led to believe that my card is bad, unless any of you could make
a comment about what to try next?


Babbit wrote in
:

Win2k
MB: Tyan Thunder K7 (S2462UNG)
All In wonder RADEON

The drivers that came with the card have worked, and have been
the one's that I've been using. However, when I go to try and
install one of the latest CAT. drivers
(wxp-w2k-catalyst-7-94-030917m-011434c.exe), the mouse freezes,
the keyboard doesn't do anything, and even if left for 20 min,
nothing happens. My only option is reset. Of course, trying to
fill out a problem report to send into ATI, the report
generator also freezes, as well as AtiInfo.exe. I can only
assume that the driver install, as well as the problem report
is running AtiInfo, which is some how failing to operate, hence
I can't get anywhere with anything.

I've un-installed everything in "Remove programs", got it to
the point where detects a new vid card each reboot and nice
640x480 screen. Still with the same results.

Help please.


You've installed DirectX 9, Babbit?

patrickp


Hmmm, the ATi release notes say "Note: DirectX 8.1 or DirectX 9 must
be installed for Windows 2000 and Windows Millennium," Babbit.

However, if you're having trouble with the installation routine, I'd
suggest a visit to the Installshield site at
http://consumer.installshield.com/. I had some similar installation
problems with the earlier Catalyst 3.x display drivers, all the ones
except the all-in-one Cat 3.0 release up to cat 3.5 - that was the
first one (except that original) that I didn't have to manually
install; and that was when I discovered the InstallShield consumer
site and availed myself of some of its offerings.

It also occurs to me that you might be trying the current all-in-one
Catalyst driver; I've seen reports of varying problems with all the
recent ones, most of which seem to be around installation or
uninstallation. I'd recommend sticking to the separate capture,
display and control panel modules, in the traditional install capture
driver, don't reboot, install display driver, reboot, install control
panel, reboot order.

HTH patrickp










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In article , patrickp@
5acoustibop.co.uk says...
"Babbit" wrote in message
...
Monday/"It's been 5 days" bump ^^;


Have you tried installing the Omega driver suite?

The current download is "rad_w2kxp_omega_2496b.exe".

Maybe it uses a different installer; it sounds like you have an install
shield issue of some sort.