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Comcast's AUP policy/FYI



 
 
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  #1  
Old September 20th 08, 07:35 PM posted to alt.comp.hardware.pc-homebuilt
BigJim
external usenet poster
 
Posts: 355
Default Comcast's AUP policy/FYI


--------------------------------------------------------------------------------

Dear Comcast High-Speed Internet Customer,

We appreciate your business and strive to provide you with the best online
experience possible. One of the ways we do this is through our Acceptable
Use Policy (AUP). The AUP outlines acceptable use of our service as well as
steps we take to protect our customers from things that can negatively
impact their experience online. This policy has been in place for many years
and we update it periodically to keep it current with our customers' use of
our service.

On October 1, 2008, we will post an updated AUP that will go into effect at
that time.

In the updated AUP, we clarify that monthly data (or bandwidth) usage of
more than 250 Gigabytes (GB) is the specific threshold that defines
excessive use of our service. We have an excessive use policy because a
fraction of one percent of our customers use such a disproportionate amount
of bandwidth every month that they may degrade the online experience of
other customers.

250 GB/month is an extremely large amount of bandwidth and it's very likely
that your monthly data usage doesn't even come close to that amount. In
fact, the threshold is approximately 100 times greater than the typical or
median residential customer usage, which is 2 to 3 GB/month. To put it in
perspective, to reach 250 GB of data usage in one month a customer would
have to do any one of the following:

* Send more than 50 million plain text emails (at 5 KB/email);
* Download 62,500 songs (at 4 MB/song); or
* Download 125 standard definition movies (at 2 GB/movie).

And online gamers should know that even the heaviest multi- or single-player
gaming activity would not typically come close to this threshold over the
course of a month.

In addition to modifying the excessive use policy, the updated AUP contains
other clarifications of terms concerning reporting violations, newsgroups,
and network management. To read some helpful FAQs, please visit
http://help.comcast.net/content/faq/...-Excessive-Use.

Thank you again for choosing Comcast as your high-speed Internet provider.




--------------------------------------------------------------------------------

This is a service-related email. Comcast will occasionally send you
service-related emails to inform you of service upgrades or new benefits to
your Comcast High-Speed Internet service.



  #2  
Old September 20th 08, 07:51 PM posted to alt.comp.hardware.pc-homebuilt
nospam
external usenet poster
 
Posts: 18
Default Comcast's AUP policy/FYI

They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08).

"BigJim" wrote in message . ..

--------------------------------------------------------------------------------

Dear Comcast High-Speed Internet Customer,

We appreciate your business and strive to provide you with the best online
experience possible. One of the ways we do this is through our Acceptable
Use Policy (AUP). The AUP outlines acceptable use of our service as well as
steps we take to protect our customers from things that can negatively
impact their experience online. This policy has been in place for many years
and we update it periodically to keep it current with our customers' use of
our service.

On October 1, 2008, we will post an updated AUP that will go into effect at
that time.

In the updated AUP, we clarify that monthly data (or bandwidth) usage of
more than 250 Gigabytes (GB) is the specific threshold that defines
excessive use of our service. We have an excessive use policy because a
fraction of one percent of our customers use such a disproportionate amount
of bandwidth every month that they may degrade the online experience of
other customers.

250 GB/month is an extremely large amount of bandwidth and it's very likely
that your monthly data usage doesn't even come close to that amount. In
fact, the threshold is approximately 100 times greater than the typical or
median residential customer usage, which is 2 to 3 GB/month. To put it in
perspective, to reach 250 GB of data usage in one month a customer would
have to do any one of the following:

* Send more than 50 million plain text emails (at 5 KB/email);
* Download 62,500 songs (at 4 MB/song); or
* Download 125 standard definition movies (at 2 GB/movie).

And online gamers should know that even the heaviest multi- or single-player
gaming activity would not typically come close to this threshold over the
course of a month.

In addition to modifying the excessive use policy, the updated AUP contains
other clarifications of terms concerning reporting violations, newsgroups,
and network management. To read some helpful FAQs, please visit
http://help.comcast.net/content/faq/...-Excessive-Use.

Thank you again for choosing Comcast as your high-speed Internet provider.




--------------------------------------------------------------------------------

This is a service-related email. Comcast will occasionally send you
service-related emails to inform you of service upgrades or new benefits to
your Comcast High-Speed Internet service.





  #3  
Old September 20th 08, 07:55 PM posted to alt.comp.hardware.pc-homebuilt
2CA001
external usenet poster
 
Posts: 45
Default Comcast's AUP policy/FYI

BigJim wrote:

In the updated AUP, we clarify that monthly data (or bandwidth) usage of
more than 250 Gigabytes (GB) is the specific threshold that defines
excessive use of our service.


I should say so! Who really needs to downloading (or uploading) 330Mb
per hour, every hour, for an entire month?

I thought I was pushing it when I downloaded both the 32-bit and 64-bit
distros of opensuse 11.0 and seeded them for a while. I think my data
transfer that month was 40-50GB, which I thought was starting to get
excessive. But 250GB???? Maybe I'll seed those distros for 100-200GB
per month now as Comcast have clarified their AUP
  #4  
Old September 20th 08, 07:57 PM posted to alt.comp.hardware.pc-homebuilt
2CA001
external usenet poster
 
Posts: 45
Default Comcast's AUP policy/FYI

nospam wrote:
They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08).


Where did you see this? It's news to me!!!
  #5  
Old September 20th 08, 09:33 PM posted to alt.comp.hardware.pc-homebuilt
nospam
external usenet poster
 
Posts: 18
Default Comcast's AUP policy/FYI

"2CA001" wrote in message . ..
nospam wrote:
They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08).


Where did you see this? It's news to me!!!


http://www.comcast.net/newsgroups/


  #6  
Old September 20th 08, 10:39 PM posted to alt.comp.hardware.pc-homebuilt
2CA001
external usenet poster
 
Posts: 45
Default Comcast's AUP policy/FYI

nospam wrote:
"2CA001" wrote in message . ..
nospam wrote:
They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08).

Where did you see this? It's news to me!!!


http://www.comcast.net/newsgroups/


$%~@&* I'm guessing my monthly Comcast bill won't be reduced as a
result.....

Looks like I'm going to have to find a new Usenet provider.....

OK, 250GB/month is acceptable use with them? As they have removed a
service I used, then fine, 250GB it is instead of 30-40GB max/month!!
It would have been cheaper for them to retain Usenet!
  #7  
Old September 21st 08, 07:38 PM posted to alt.comp.hardware.pc-homebuilt
Jon Danniken[_2_]
external usenet poster
 
Posts: 153
Default Comcast's AUP policy/FYI

"2CA001" wrote:
nospam wrote:
They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08).


Where did you see this? It's news to me!!!


Yeah, they aren't making a big deal about spreading the word. They're also
about to lose me as a customer, both internet and television.

Jon


  #8  
Old September 21st 08, 11:06 PM posted to alt.comp.hardware.pc-homebuilt
Matt[_10_]
external usenet poster
 
Posts: 10
Default Comcast's AUP policy/FYI


"Jon Danniken" wrote in message
...
"2CA001" wrote:
nospam wrote:
They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08).


Where did you see this? It's news to me!!!


Yeah, they aren't making a big deal about spreading the word. They're
also about to lose me as a customer, both internet and television.

Jon

Must be nice to have choices... they are my only option for cable... and my
only other high speed internet choice is AT&T DSL... which I just switched
away from last year due to poor service...


  #9  
Old September 22nd 08, 02:01 AM posted to alt.comp.hardware.pc-homebuilt
Matt[_10_]
external usenet poster
 
Posts: 10
Default Comcast's AUP policy/FYI


"Bill" wrote in message
news:MPG.23407f6af789abe198999f@localhost...
In article ,
says...

"Jon Danniken" wrote in message
...
"2CA001" wrote:
nospam wrote:
They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08).

Where did you see this? It's news to me!!!

Yeah, they aren't making a big deal about spreading the word. They're
also about to lose me as a customer, both internet and television.

Jon

Must be nice to have choices... they are my only option for cable... and
my
only other high speed internet choice is AT&T DSL... which I just
switched
away from last year due to poor service...




None of these folks in your area can help you?


http://dsl.theispguide.com/urlfilter...erName.c/state
.TN/finddsl.html

http://preview.tinyurl.com/3edsj4

Bill
--
GMail & Google Goobers.
This century's answer to AOL and WebTV.


well other than verizon DSL ( which I'm not really sure is actually
available in this area, but I will check into it) I've never heard of any of
these companies. But the last time I checked (which admittedly was almost a
year ago) there was only AT&T, Dish and Comcast for high speed service in my
neighborhood and Dish was unavailable due to the surrounding trees (it's an
old neighborhood with amazingly old trees).

But thanks for the link.. I will definitely check into these options!


  #10  
Old September 22nd 08, 02:45 AM posted to alt.comp.hardware.pc-homebuilt
Jon Danniken[_2_]
external usenet poster
 
Posts: 153
Default Comcast's AUP policy/FYI

"Matt" wrote:
"Jon Danniken" wrote:
Yeah, they aren't making a big deal about spreading the word. They're
also about to lose me as a customer, both internet and television.


Must be nice to have choices... they are my only option for cable... and
my only other high speed internet choice is AT&T DSL... which I just
switched away from last year due to poor service...


I'm going to be switching my services over to the phone company (Qwest -
they already do my landline, so I'll be adding their DSL and DTV packages to
my monthly bill). I don't d/l huge files very often, so pretty much my
main concern is latency (for gaming). As long as my latency isn't much more
than with Comcrap, I'll be happy, and it'll sure be cheaper.

Jon


 




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