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#1
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Comcast's AUP policy/FYI
-------------------------------------------------------------------------------- Dear Comcast High-Speed Internet Customer, We appreciate your business and strive to provide you with the best online experience possible. One of the ways we do this is through our Acceptable Use Policy (AUP). The AUP outlines acceptable use of our service as well as steps we take to protect our customers from things that can negatively impact their experience online. This policy has been in place for many years and we update it periodically to keep it current with our customers' use of our service. On October 1, 2008, we will post an updated AUP that will go into effect at that time. In the updated AUP, we clarify that monthly data (or bandwidth) usage of more than 250 Gigabytes (GB) is the specific threshold that defines excessive use of our service. We have an excessive use policy because a fraction of one percent of our customers use such a disproportionate amount of bandwidth every month that they may degrade the online experience of other customers. 250 GB/month is an extremely large amount of bandwidth and it's very likely that your monthly data usage doesn't even come close to that amount. In fact, the threshold is approximately 100 times greater than the typical or median residential customer usage, which is 2 to 3 GB/month. To put it in perspective, to reach 250 GB of data usage in one month a customer would have to do any one of the following: * Send more than 50 million plain text emails (at 5 KB/email); * Download 62,500 songs (at 4 MB/song); or * Download 125 standard definition movies (at 2 GB/movie). And online gamers should know that even the heaviest multi- or single-player gaming activity would not typically come close to this threshold over the course of a month. In addition to modifying the excessive use policy, the updated AUP contains other clarifications of terms concerning reporting violations, newsgroups, and network management. To read some helpful FAQs, please visit http://help.comcast.net/content/faq/...-Excessive-Use. Thank you again for choosing Comcast as your high-speed Internet provider. -------------------------------------------------------------------------------- This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits to your Comcast High-Speed Internet service. |
#2
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Comcast's AUP policy/FYI
They're also dropping Usenet as of 9/25/08 (existing customers will
be able to access newsgroups until 10/25/08). "BigJim" wrote in message . .. -------------------------------------------------------------------------------- Dear Comcast High-Speed Internet Customer, We appreciate your business and strive to provide you with the best online experience possible. One of the ways we do this is through our Acceptable Use Policy (AUP). The AUP outlines acceptable use of our service as well as steps we take to protect our customers from things that can negatively impact their experience online. This policy has been in place for many years and we update it periodically to keep it current with our customers' use of our service. On October 1, 2008, we will post an updated AUP that will go into effect at that time. In the updated AUP, we clarify that monthly data (or bandwidth) usage of more than 250 Gigabytes (GB) is the specific threshold that defines excessive use of our service. We have an excessive use policy because a fraction of one percent of our customers use such a disproportionate amount of bandwidth every month that they may degrade the online experience of other customers. 250 GB/month is an extremely large amount of bandwidth and it's very likely that your monthly data usage doesn't even come close to that amount. In fact, the threshold is approximately 100 times greater than the typical or median residential customer usage, which is 2 to 3 GB/month. To put it in perspective, to reach 250 GB of data usage in one month a customer would have to do any one of the following: * Send more than 50 million plain text emails (at 5 KB/email); * Download 62,500 songs (at 4 MB/song); or * Download 125 standard definition movies (at 2 GB/movie). And online gamers should know that even the heaviest multi- or single-player gaming activity would not typically come close to this threshold over the course of a month. In addition to modifying the excessive use policy, the updated AUP contains other clarifications of terms concerning reporting violations, newsgroups, and network management. To read some helpful FAQs, please visit http://help.comcast.net/content/faq/...-Excessive-Use. Thank you again for choosing Comcast as your high-speed Internet provider. -------------------------------------------------------------------------------- This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits to your Comcast High-Speed Internet service. |
#3
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Comcast's AUP policy/FYI
BigJim wrote:
In the updated AUP, we clarify that monthly data (or bandwidth) usage of more than 250 Gigabytes (GB) is the specific threshold that defines excessive use of our service. I should say so! Who really needs to downloading (or uploading) 330Mb per hour, every hour, for an entire month? I thought I was pushing it when I downloaded both the 32-bit and 64-bit distros of opensuse 11.0 and seeded them for a while. I think my data transfer that month was 40-50GB, which I thought was starting to get excessive. But 250GB???? Maybe I'll seed those distros for 100-200GB per month now as Comcast have clarified their AUP |
#4
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Comcast's AUP policy/FYI
nospam wrote:
They're also dropping Usenet as of 9/25/08 (existing customers will be able to access newsgroups until 10/25/08). Where did you see this? It's news to me!!! |
#5
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Comcast's AUP policy/FYI
"2CA001" wrote in message . ..
nospam wrote: They're also dropping Usenet as of 9/25/08 (existing customers will be able to access newsgroups until 10/25/08). Where did you see this? It's news to me!!! http://www.comcast.net/newsgroups/ |
#6
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Comcast's AUP policy/FYI
nospam wrote:
"2CA001" wrote in message . .. nospam wrote: They're also dropping Usenet as of 9/25/08 (existing customers will be able to access newsgroups until 10/25/08). Where did you see this? It's news to me!!! http://www.comcast.net/newsgroups/ $%~@&* I'm guessing my monthly Comcast bill won't be reduced as a result..... Looks like I'm going to have to find a new Usenet provider..... OK, 250GB/month is acceptable use with them? As they have removed a service I used, then fine, 250GB it is instead of 30-40GB max/month!! It would have been cheaper for them to retain Usenet! |
#7
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Comcast's AUP policy/FYI
"2CA001" wrote:
nospam wrote: They're also dropping Usenet as of 9/25/08 (existing customers will be able to access newsgroups until 10/25/08). Where did you see this? It's news to me!!! Yeah, they aren't making a big deal about spreading the word. They're also about to lose me as a customer, both internet and television. Jon |
#8
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Comcast's AUP policy/FYI
"Jon Danniken" wrote in message ... "2CA001" wrote: nospam wrote: They're also dropping Usenet as of 9/25/08 (existing customers will be able to access newsgroups until 10/25/08). Where did you see this? It's news to me!!! Yeah, they aren't making a big deal about spreading the word. They're also about to lose me as a customer, both internet and television. Jon Must be nice to have choices... they are my only option for cable... and my only other high speed internet choice is AT&T DSL... which I just switched away from last year due to poor service... |
#9
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Comcast's AUP policy/FYI
"Bill" wrote in message news:MPG.23407f6af789abe198999f@localhost... In article , says... "Jon Danniken" wrote in message ... "2CA001" wrote: nospam wrote: They're also dropping Usenet as of 9/25/08 (existing customers will be able to access newsgroups until 10/25/08). Where did you see this? It's news to me!!! Yeah, they aren't making a big deal about spreading the word. They're also about to lose me as a customer, both internet and television. Jon Must be nice to have choices... they are my only option for cable... and my only other high speed internet choice is AT&T DSL... which I just switched away from last year due to poor service... None of these folks in your area can help you? http://dsl.theispguide.com/urlfilter...erName.c/state .TN/finddsl.html http://preview.tinyurl.com/3edsj4 Bill -- GMail & Google Goobers. This century's answer to AOL and WebTV. well other than verizon DSL ( which I'm not really sure is actually available in this area, but I will check into it) I've never heard of any of these companies. But the last time I checked (which admittedly was almost a year ago) there was only AT&T, Dish and Comcast for high speed service in my neighborhood and Dish was unavailable due to the surrounding trees (it's an old neighborhood with amazingly old trees). But thanks for the link.. I will definitely check into these options! |
#10
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Comcast's AUP policy/FYI
"Matt" wrote:
"Jon Danniken" wrote: Yeah, they aren't making a big deal about spreading the word. They're also about to lose me as a customer, both internet and television. Must be nice to have choices... they are my only option for cable... and my only other high speed internet choice is AT&T DSL... which I just switched away from last year due to poor service... I'm going to be switching my services over to the phone company (Qwest - they already do my landline, so I'll be adding their DSL and DTV packages to my monthly bill). I don't d/l huge files very often, so pretty much my main concern is latency (for gaming). As long as my latency isn't much more than with Comcrap, I'll be happy, and it'll sure be cheaper. Jon |
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