Need the Gateway System Recovery disk?

Yeah, you never got it w/ your original purchase. Here's a copy of
the email I got from them:

************************************************** ********************
Hello Ron,

Thank you for your e-mail. With regard to the System Recovery Discs
for
your computer, I can process an order for you. In order to process
your
order, you will need to provide a method of payment. For your
protection, Gateway no longer accepts credit card numbers via e-mail.
Instead, we have a secured site where this information can be entered.
This information will only be accessible to Gateway, for the purposes
of
placing this specific order. Please click on the link below to begin
this process:

https://www.gateway.com/support

If the Service Request Number and Customer ID are not automatically
filled in, please enter them manually.

The cost of shipping and handling for this part is $20. Any
applicable
taxes will apply to this amount. Please note that you will not be
charged anything more or less than this amount. Also note that this
charge is for shipping and handling, and not the product itself.

Please respond to this message to let me know that your information
has
been submitted. Once I receive your reply, I will place the order for
you. I will then e-mail you back with your order number.

I have documented this correspondence in Service Request Number
205518569 in our contact tracking database. Please use this number in
the future if you need to contact us again regarding this issue.

Please reply to this message if you require further assistance with
this
issue. If your reply is received while I am out of the office, to
ensure a speedy resolution, your issue will be handled by one of my
colleagues.

Sincerely,

Teresa
Badge GWEL9621

A memory upgrade is often times the best value for increasing overall
computer performance. It is also one of the easist upgrades you can
perform. Chat with our sales staff today by simply clicking on or
inserting the link below into your browser.

https://support.gateway.com/Support/...de.asp?id=6209

Information provided pursuant to Gateway's and/or eMachine's Terms of
Sale and Limited Warranty Agreement. All brands and names are
trademarks of their respective companies.

Do you have a telno: for them in Florida?

"RigaLVB" wrote in message
...
I had a similar experience after I had to reinstall my OS. I called Gateway
Tech. Support in Florida, and they sent me not only one, but two System
Recovery Discs which I requested so that I could install the required
drivers. There was no charge for the disks, or shipping.


"Ablang" wrote in message
...
Yeah, you never got it w/ your original purchase. Here's a copy of
the email I got from them:

************************************************** ********************
Hello Ron,

Thank you for your e-mail. With regard to the System Recovery Discs
for
your computer, I can process an order for you. In order to process
your
order, you will need to provide a method of payment. For your
protection, Gateway no longer accepts credit card numbers via e-mail.
Instead, we have a secured site where this information can be entered.
This information will only be accessible to Gateway, for the purposes
of
placing this specific order. Please click on the link below to begin
this process:

https://www.gateway.com/support

If the Service Request Number and Customer ID are not automatically
filled in, please enter them manually.

The cost of shipping and handling for this part is $20. Any
applicable
taxes will apply to this amount. Please note that you will not be
charged anything more or less than this amount. Also note that this
charge is for shipping and handling, and not the product itself.

Please respond to this message to let me know that your information
has
been submitted. Once I receive your reply, I will place the order for
you. I will then e-mail you back with your order number.

I have documented this correspondence in Service Request Number
205518569 in our contact tracking database. Please use this number in
the future if you need to contact us again regarding this issue.

Please reply to this message if you require further assistance with
this
issue. If your reply is received while I am out of the office, to
ensure a speedy resolution, your issue will be handled by one of my
colleagues.

Sincerely,

Teresa
Badge GWEL9621

A memory upgrade is often times the best value for increasing overall
computer performance. It is also one of the easist upgrades you can
perform. Chat with our sales staff today by simply clicking on or
inserting the link below into your browser.

https://support.gateway.com/Support/...de.asp?id=6209

Information provided pursuant to Gateway's and/or eMachine's Terms of
Sale and Limited Warranty Agreement. All brands and names are
trademarks of their respective companies.