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Old August 13th 09, 03:52 PM posted to alt.sys.pc-clone.compaq
chackmol
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Posts: 2
Default Compaq 6820s

First excuse my poor English.
I have a Compaq 6820S. The Hard Drive went out of the fixed Nap. I found the
problem and I fix the HDD but....Windows Vista Home Basic did not work
anymore.

I call HP to have a copy in order to reinstall Windows Vista Home Basic. The
answer is "Sir You warranty expired on march 2009, we can't do nothing for
you, ask Microsoft in order to solve your problem" I contacted Microsoft
and I got an answer "

Bonjour,





Nous avons bien pris connaissance de votre e-mail du 13 Aout 2009.



Nous avons noté que cela concerne le CD Rom de votre logiciel.



Nous sommes sincèrement désolés pour les désagréments que vous avez
rencontrés.



D'après les informations que vous nous avez fournies, votre logiciel
Microsoft est une version OEM, c'est-à-dire commercialisée uniquement avec
un nouveau PC.



Selon nos contrats de commercialisation en vigueur avec les fabricants ou
les revendeurs de nos matériels, ces derniers sont les seuls habilités pour
solutionner de manière efficace votre problème.



Microsoft ne propose pas de remplacement de ce média.



Pour de plus amples informations, sur la licence OEM, nous vous invitons à
consulter la page internet suivante ;



http://www.microsoft.com/France/ache...omment/pc.mspx



Nous vous invitons donc à entrer en relation directe avec votre fabricant ou
revendeur.



Nous restons à votre disposition pour toutes informations complémentaires.



Cordialement



"



For those who do no understand french, it says in two words "contact HP in
order to solve your problem "



My question is ; where I can find a CD of Vista Home Basic in order to
reisntall it.





Thank you in advance for your help


 




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