Brother MFC-215C: "Near Empty" cartridge problem.

I have a Brother MFC-215C that I mostly use for mono printing and
photocopying. I rarely use color.

Recently, the black ran out, so I bought and fitted a complete set of
new cartridges. The printer recognizes the new black cartridge as being
full, but says that the new color cartridges are "Near Empty".

The manual says:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If you replaced an ink cartridge while "Near Empty" was displayed on the
LCD, the LCD may ask you to verify that it was a brand new one. Example:
"Did you Change Blck? 1. Yes 2. No." For each new cartridge you
installed, press "1" on the dial pad to automatically reset the ink dot
counter for that color.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Problem is, the printer never asks me to verify that the replacement
cartridge is a new one.

So the question is: how do I reset the ink dot counter?

--
Ian

On Thu, 30 Jul 2009 16:13:50 +0100, Ian had a
flock of green cheek conures squawk out:

I have a Brother MFC-215C that I mostly use for mono printing and
photocopying. I rarely use color.

Recently, the black ran out, so I bought and fitted a complete set of
new cartridges. The printer recognizes the new black cartridge as being
full, but says that the new color cartridges are "Near Empty".

The manual says:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If you replaced an ink cartridge while "Near Empty" was displayed on the
LCD, the LCD may ask you to verify that it was a brand new one. Example:
"Did you Change Blck? 1. Yes 2. No." For each new cartridge you
installed, press "1" on the dial pad to automatically reset the ink dot
counter for that color.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Problem is, the printer never asks me to verify that the replacement
cartridge is a new one.

So the question is: how do I reset the ink dot counter?

Remove and reinstall the problem cartridges. On my MFC240, it always
asks if I changed the cartridge if I removed it for any reason.

--

Stephen

Health is merely the slowest possible rate at which one can die.

From: Stephen
Date: Thu, 30 Jul 2009 Time: 14:02:07


Remove and reinstall the problem cartridges. On my MFC240, it always
asks if I changed the cartridge if I removed it for any reason.


At first I did what you suggested, removing all the cartridges and then
replacing them all, but that didn't solve the problem. Then I replaced
them one at a time (yellow then cyan then magenta), letting the printer
go through a cleaning cycle for each one before inserting the next one,
and that cured it.

But it still didn't ask me at any point if I was changing a cartridge.

--
Ian

Sounds like some poor engineering on the part of Brother. I would
contact them for comment.

Art


If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

Ian wrote:
From: Stephen
Date: Thu, 30 Jul 2009 Time: 14:02:07


Remove and reinstall the problem cartridges. On my MFC240, it always
asks if I changed the cartridge if I removed it for any reason.


At first I did what you suggested, removing all the cartridges and then
replacing them all, but that didn't solve the problem. Then I replaced
them one at a time (yellow then cyan then magenta), letting the printer
go through a cleaning cycle for each one before inserting the next one,
and that cured it.

But it still didn't ask me at any point if I was changing a cartridge.

On Thu, 30 Jul 2009 17:41:17 -0700, Arthur Entlich
wrote:

Sounds like some poor engineering on the part of Brother. I would
contact them for comment.

Art


If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

Ian wrote:
From: Stephen
Date: Thu, 30 Jul 2009 Time: 14:02:07


Remove and reinstall the problem cartridges. On my MFC240, it always
asks if I changed the cartridge if I removed it for any reason.


At first I did what you suggested, removing all the cartridges and then
replacing them all, but that didn't solve the problem. Then I replaced
them one at a time (yellow then cyan then magenta), letting the printer
go through a cleaning cycle for each one before inserting the next one,
and that cured it.

But it still didn't ask me at any point if I was changing a cartridge.

I had same problem with the black cartridge, I had to download &
update the firmware.

Ian