Windows Installer service messed up (win 2000)

My Add/Remove Programs shows up empty or gives an mshta error after I
installed Nav 2003 from Norton Systemworks Pro. The Windows installer
service seems to be messed up. Now I can't Uninstall anyting and Systemworks
won't install because of an "error 1719". Any ideas? I "repaired" Windows,
tried the knowledgebase fix (run sfc /purgecache and sfc /scannow) but the
window is still blank. Safe Mode doesn't help either. Any ideas- short of
installing Windows again?
System: PIII 733, Win 2000 Pro, SP 4
Peter Cowie

Have you tried running symclean.exe (a Symantec cleanup tool you can
download from their support site)?



"res0r89p" wrote in message
...
My Add/Remove Programs shows up empty or gives an mshta error after I
installed Nav 2003 from Norton Systemworks Pro. The Windows installer
service seems to be messed up. Now I can't Uninstall anyting and
Systemworks
won't install because of an "error 1719". Any ideas? I "repaired" Windows,
tried the knowledgebase fix (run sfc /purgecache and sfc /scannow) but the
window is still blank. Safe Mode doesn't help either. Any ideas- short of
installing Windows again?
System: PIII 733, Win 2000 Pro, SP 4
Peter Cowie

I tried symclean.exe (it was on the Systemworks cd), but it just triggered
the Add/Remove Dialog box-which was empty). I tried it a second time and the
same thing happened, plus an error msg. "mshta has generated errors and will
be closed by Windows". A few days ago I installed Java 1.41 and it hung
after getting to 100%.Java 1.41 seems to be installed, though. I just
wondered if that might be a factor.
Peter Cowie
Edward J. Neth" wrote in message
digy.com...
Have you tried running symclean.exe (a Symantec cleanup tool you can
download from their support site)?



"res0r89p" wrote in message
...
My Add/Remove Programs shows up empty or gives an mshta error after I
installed Nav 2003 from Norton Systemworks Pro. The Windows installer
service seems to be messed up. Now I can't Uninstall anyting and
Systemworks
won't install because of an "error 1719". Any ideas? I "repaired"
Windows,
tried the knowledgebase fix (run sfc /purgecache and sfc /scannow) but
the
window is still blank. Safe Mode doesn't help either. Any ideas- short
of
installing Windows again?
System: PIII 733, Win 2000 Pro, SP 4
Peter Cowie

FYI I have a PIII 667 running Windows 2000 SP4 and I had SP3 when I
installed NAV system works 2003 and the entire installation went great. The
only problem that I had occurred when I installed two different software
programs without rebooting. I had to uninstall the last 2 software
programs, reboot and reinstall each program separately rebooting in between.

I hope that you find this useful.

"res0r89p" wrote in message
...
No. I had SP3 installed when it happened. I did install SP4 in the hope it
would fix the problem, but it didn't.The only thing that has
worked-partially(I can now fix/install Office XP apps and Systemworks) was
after I renamed msisip.dll and then running instmsiw.exe.
Peter Cowie
"Albertv" wrote in message
...
Was there not an issue with SP4?

Albert

res0r89p wrote:
I tried symclean.exe (it was on the Systemworks cd), but it just triggered
the Add/..............shows up empty or gives an mshta error after I
installed Nav 2003 from Norton Systemworks Pro. The Windows installer
service seems to be messed up. Now I can't Uninstall anyting and Systemworks
won't install because of an "error 1719". Any ideas? I "repaired" Windows,
tried the knowledgebase fix (run sfc /purgecache and sfc /scannow) but the
window is still blank. Safe Mode doesn't help either. Any ideas- short of
installing Windows again?
System: PIII 733, Win 2000 Pro, SP 4
Peter Cowie

Levance wrote:

FYI I have a PIII 667 running Windows 2000 SP4 and I had SP3 when I
installed NAV system works 2003 and the entire installation went great. The
only problem that I had occurred when I installed two different software
programs without rebooting. I had to uninstall the last 2 software
programs, reboot and reinstall each program separately rebooting in between.


System: PIII 733, Win 2000 Pro, SP 4
Peter Cowie



Strange, you had to reboot after installation of software in Win 2K pro.

Albertv

The problem occurred immediately after I installed Nav 2003 and rebooted. I
wanted to remove Nav 2001 and found the Add/Remove Programs window blank. In
retrospect, I should have removed Nav 2001 first. I've partially solved the
problem with article 324906 (MS Knowledgebase). The window is still blank,
but at least I can get Office XP to Repair/Install programs now and I was
able to install Cleansweep to temporarily deal with add/remove issues.
Peter Cowie
"Levance" wrote in message
news:EeNRa.7932$zd4.410@lakeread02...
FYI I have a PIII 667 running Windows 2000 SP4 and I had SP3 when I
installed NAV system works 2003 and the entire installation went great.
The
only problem that I had occurred when I installed two different software
programs without rebooting. I had to uninstall the last 2 software
programs, reboot and reinstall each program separately rebooting in
between.

I hope that you find this useful.

"res0r89p" wrote in message

.... .............................
worked-partially(I can now fix/install Office XP apps and Systemworks) was
after I renamed msisip.dll and then running instmsiw.exe.
Peter Cowie
"Albertv" wrote in message
...
Was there not an issue with SP4?

Albert

res0r89p wrote:
I tried symclean.exe (it was on the Systemworks cd), but it just triggered
the Add/..............shows up empty or gives an mshta error after I
installed Nav 2003 from Norton Systemworks Pro. The Windows installer
service seems to be messed up. Now I can't Uninstall anyting and
Systemworks
won't install because of an "error 1719". Any ideas? I "repaired" Windows,
tried the knowledgebase fix (run sfc /purgecache and sfc /scannow) but the
window is still blank. Safe Mode doesn't help either. Any ideas- short of
installing Windows again?
System: PIII 733, Win 2000 Pro, SP 4
Peter Cowie

Some programs still request a reboot, though.
Peter Cowie
"Albertv" wrote in message
...
Levance wrote:

FYI I have a PIII 667 .......................................the last 2
software
programs, reboot and reinstall each program separately rebooting in
between.


System: PIII 733, Win 2000 Pro, SP 4
Peter Cowie



Strange, you had to reboot after installation of software in Win 2K pro.

Albertv