Need Help Installing HSP56 PRO PCI Modem on ECS L7VMM3 MOBO

Yep - me again -

I bought an internal PCI modem to use with this MOBO.

I am using W98SE. PnP does not recognize the presence of the new
hardware.

The CD disk that came with the modem has a setup.exe file which seems
to install the drivers - it executes fine. But when I reboot, there
is no modem present in DeviceManager. 'Refresh' doesn't detect the
modem.

I tried ControlPanel's 'Install New Hardware', which allows me to
assign the modem to COM2. DeviceManager ends up with the modem
installed there, but it's 'Diagnostic' test of the modem returns error
message 'cannot open 'port'.

I think the modem is a HSP56 PRO V92 MICROMODEM. I have tried a few
appropriate drivers from DRIVERGUIDE.COM, but none seem to help.

Can anyone suggest something?

Thanks

On Thu, 03 Jun 2004 09:45:16 GMT, wrote:

Yep - me again -

I bought an internal PCI modem to use with this MOBO.

I am using W98SE. PnP does not recognize the presence of the new
hardware.

The CD disk that came with the modem has a setup.exe file which seems
to install the drivers - it executes fine. But when I reboot, there
is no modem present in DeviceManager. 'Refresh' doesn't detect the
modem.

Modem will show up in Device Manager as "unknown" or similar without
driver, since it's not showing up at all, driver is irrelevant, not the
issue.

Try reseating card in same PCI slot.

Try plugging phone cord into card and wall, some modems are line-powered
but I "thought" that was only necessary when making the call, but try it
anyway.

Try another PCI slot.

Try clearing the "ESCD" in the BIOS.

Try toggling "PNP OS" in bios.

Try updating motherboard bios.

Try another modem.

Try two cups and a string to make calls.


I tried ControlPanel's 'Install New Hardware', which allows me to
assign the modem to COM2. DeviceManager ends up with the modem
installed there, but it's 'Diagnostic' test of the modem returns error
message 'cannot open 'port'.

Do not try to assign a port. It is not a hardware external serial modem,
that is the ONLY thing you can use on COM2. Undo whatever you've done
above and forget about COM ports being related to modems, since for the
purposes of what you're doing, they're not related at all. A winmodem
creates a virtual, pseudo-com port in the software (driver). As I
mentioned above, this is irrelevant because box isn't even seeing the
card.



I think the modem is a HSP56 PRO V92 MICROMODEM. I have tried a few
appropriate drivers from DRIVERGUIDE.COM, but none seem to help.

Card will be, must be detected by the OS, otherwise no driver will matter.
Some of those modems are incredibly cheap, it may be defective or
incompatible with your motherboard and/or bios.


Can anyone suggest something?

Try modem in another system?
If modem works in other system, remove that system's modem, swap them.

On Thu, 03 Jun 2004 11:53:26 GMT, kony wrote:
Modem will show up in Device Manager as "unknown" or similar without
driver, since it's not showing up at all, driver is irrelevant, not the
issue.

Try reseating card in same PCI slot.

Tried that - no change.


Try plugging phone cord into card and wall, some modems are line-powered
but I "thought" that was only necessary when making the call, but try it
anyway.

Tried that - no change.


Try another PCI slot.

Tried that - no change.


Try clearing the "ESCD" in the BIOS.

I am not familiar with ESCD, but I can't find it in the various BIOS
screens.


Try toggling "PNP OS" in bios.

Tried that - no change.


Try updating motherboard bios.

I see no need since the other modem card worked fine.


Try another modem.

Tried that - worked fine! But since borrowed the modem card I had to
return it.

Try two cups and a string to make calls.

Did that 100 years ago - Maybe that's what I should do?

Since the error msg is it cannot open the 'port', is there a way I can
change the 'port' or otherwise affect things?

Thanks

WeeWillie

On Thu, 03 Jun 2004 12:19:21 GMT, wrote:

On Thu, 03 Jun 2004 11:53:26 GMT, kony wrote:
Modem will show up in Device Manager as "unknown" or similar without
driver, since it's not showing up at all, driver is irrelevant, not the
issue.

Try reseating card in same PCI slot.

Tried that - no change.


Try plugging phone cord into card and wall, some modems are line-powered
but I "thought" that was only necessary when making the call, but try it
anyway.

Tried that - no change.


Try another PCI slot.

Tried that - no change.


Try clearing the "ESCD" in the BIOS.

I am not familiar with ESCD, but I can't find it in the various BIOS
screens.


Try toggling "PNP OS" in bios.

Tried that - no change.


Try updating motherboard bios.

I see no need since the other modem card worked fine.


Try another modem.

Tried that - worked fine! But since borrowed the modem card I had to
return it.

Try two cups and a string to make calls.

Did that 100 years ago - Maybe that's what I should do?

Since the error msg is it cannot open the 'port', is there a way I can
change the 'port' or otherwise affect things?

Just got back from a shopping trip during which I did some thinking
(oh oh).

I tried the HSP modem in another W98 machine ASUSP4B533 (Intel CPU),
and voila! It works, using the CD disk drivers supplied.

Now then, this makes me think there is something inherent in the
L7VMM3 MOBO that is blocking the modem from working. I tried the BIOS
settings you recommended, to no avail, as I said earlier. Either I
have missed something, or there is a place I haven't looked.
Any ideas?


Thanks

WeeWillie

On Thu, 03 Jun 2004 15:20:06 GMT, wrote:

Try updating motherboard bios.

I see no need since the other modem card worked fine.

1) Forget these assumptions you're making. Forget about ports, forget
that another modem worked. It's a PCI card, nothing else at this point.
You must get the PCI card detected and that has nothing to do with some
other modem working. It is routine to have some cards work and others
not... sometimes they'll never work and other times a bios update will
address it.


I tried the HSP modem in another W98 machine ASUSP4B533 (Intel CPU),
and voila! It works, using the CD disk drivers supplied.

Now then, this makes me think there is something inherent in the
L7VMM3 MOBO that is blocking the modem from working. I tried the BIOS
settings you recommended, to no avail, as I said earlier. Either I
have missed something, or there is a place I haven't looked.
Any ideas?

That "L7VMM3" sounds suspicious, like a PCChips/Matsonic/ECS/etc
motherboard... do not replace the modem, replace the motherboard.

Another option is to go into the bios and disable all onboard features,
THEN see if modem is detected. If not, replace modem, and motherboard,
and BIOS, and then use the cups + string.

I have found that the L7VMM3 MOBO BIOS is set up for many onboard
features, including onboard modem, if any. And, of course, this MOBO
has onboard LAN but not modem. I disabled the feature from the BIOS,
along with serial COM ports, and voila! The modem drivers install,
and the modem in fact works, using COM3.

I re enabled COM ports in the BIOS, and everything still works, and
now I have retained COM1 & COM2.

Thanks for all the help.

WeeWillie

On Thu, 03 Jun 2004 09:45:16 GMT, wrote:

Yep - me again -

I bought an internal PCI modem to use with this MOBO.

I am using W98SE. PnP does not recognize the presence of the new
hardware.

The CD disk that came with the modem has a setup.exe file which seems
to install the drivers - it executes fine. But when I reboot, there
is no modem present in DeviceManager. 'Refresh' doesn't detect the
modem.

try to install the modem as a network adapter instead of modems
section in the device manager ...
I had time ago similar problem wit some cheap **** motorola modem on
my friends machine; that helped; worth a try ...
--
Regards, SPAJKY ®
& visit my site @ http://www.spajky.vze.com
"Tualatin OC-ed / BX-Slot1 / inaudible setup!"
E-mail AntiSpam: remove ##

hmm, i have recently reformatted due to not defragging in a million
years, having too much crap on my puter, wanting to switch OS, blah
blah

well, i reformated and installed windows xp, and i went to install my
drivers, and i cant find the disk! so if anyone has this motherboard
by ECS (ECS L7VMM3) and still has the drivers disk, it would help me
out alot!

please contact me in anyway possible; AIM: MrCobinJohn, E-Mail Or
MSN: please, i need this very badly

==============
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On 22 Jun 2004 21:03:29 -0400, lid
(Azlan) wrote:

i need some major help....


The motherboard manufacturer is a good place to start.

http://www.ecs.com.tw/ECSWeb/Downloads/ProductsDetail_Download.aspx?detailid=418&DetailNa me=Driver&DetailDesc=L7VMM3(1.0C)

Otherwise, you can download the chipset manufacturer's drivers from their
respective websites. For example, newer video drivers (for the Sis video)
might be found @ http://www.sis.com