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MN 720 Freezes Evo N1020V



 
 
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  #1  
Old May 18th 04, 01:52 PM
Rick
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Default MN 720 Freezes Evo N1020V

I run WinXP Pro on my Evo N1020V, and I am attempting to install
Microsoft MN-720 on this system. Upon inserting card into PCMCIA
slot, cursor freezes, system hangs; I then must power down and reboot.

Card is not defective, as this same result occurs when I attempt to
install a brand new card of identical make.

I have not been able to complete install of this product.
  #2  
Old May 18th 04, 05:37 PM
HH
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Default

What does Microsoft support say?
HH

"Rick" wrote in message
om...
I run WinXP Pro on my Evo N1020V, and I am attempting to install
Microsoft MN-720 on this system. Upon inserting card into PCMCIA
slot, cursor freezes, system hangs; I then must power down and reboot.

Card is not defective, as this same result occurs when I attempt to
install a brand new card of identical make.

I have not been able to complete install of this product.




  #3  
Old May 19th 04, 03:45 AM
Rick
external usenet poster
 
Posts: n/a
Default

"HH" wrote in message ...
What does Microsoft support say?
HH

"Rick" wrote in message
om...
I run WinXP Pro on my Evo N1020V, and I am attempting to install
Microsoft MN-720 on this system. Upon inserting card into PCMCIA
slot, cursor freezes, system hangs; I then must power down and reboot.

Card is not defective, as this same result occurs when I attempt to
install a brand new card of identical make.

I have not been able to complete install of this product.


(Paraphrasing here)

"Duhhh"

They've directed me to contact the manufacturer of the laptop
(Compaq/HP); who, in turn, has referred me to (surprise!) the
manufacturer of the card (Microsoft).
  #4  
Old May 19th 04, 04:21 AM
HH
external usenet poster
 
Posts: n/a
Default

Hmmm. well, I have to say that IBM has the first responsibility here and
Compaq/HP is secondary. Have you done keyword searches in the Microsoft
knowledge database?
HH

"Rick" wrote in message
om...
"HH" wrote in message

...
What does Microsoft support say?
HH

"Rick" wrote in message
om...
I run WinXP Pro on my Evo N1020V, and I am attempting to install
Microsoft MN-720 on this system. Upon inserting card into PCMCIA
slot, cursor freezes, system hangs; I then must power down and reboot.

Card is not defective, as this same result occurs when I attempt to
install a brand new card of identical make.

I have not been able to complete install of this product.


(Paraphrasing here)

"Duhhh"

They've directed me to contact the manufacturer of the laptop
(Compaq/HP); who, in turn, has referred me to (surprise!) the
manufacturer of the card (Microsoft).




  #5  
Old May 20th 04, 01:11 AM
Bob
external usenet poster
 
Posts: n/a
Default

Open the broadband utility and under help go to check for updates (or
something like that) then download the update. I also had that issue the
update helped.

Bob

"HH" wrote in message
...
Hmmm. well, I have to say that IBM has the first responsibility here and
Compaq/HP is secondary. Have you done keyword searches in the Microsoft
knowledge database?
HH

"Rick" wrote in message
om...
"HH" wrote in message

...
What does Microsoft support say?
HH

"Rick" wrote in message
om...
I run WinXP Pro on my Evo N1020V, and I am attempting to install
Microsoft MN-720 on this system. Upon inserting card into PCMCIA
slot, cursor freezes, system hangs; I then must power down and

reboot.

Card is not defective, as this same result occurs when I attempt to
install a brand new card of identical make.

I have not been able to complete install of this product.


(Paraphrasing here)

"Duhhh"

They've directed me to contact the manufacturer of the laptop
(Compaq/HP); who, in turn, has referred me to (surprise!) the
manufacturer of the card (Microsoft).






  #6  
Old May 23rd 04, 03:41 AM
Rick
external usenet poster
 
Posts: n/a
Default

Yes. Nothing in the knowledge database related to this.


"HH" wrote in message ...
Hmmm. well, I have to say that IBM has the first responsibility here and
Compaq/HP is secondary. Have you done keyword searches in the Microsoft
knowledge database?
HH

"Rick" wrote in message
om...
"HH" wrote in message

...
What does Microsoft support say?
HH

"Rick" wrote in message
om...
I run WinXP Pro on my Evo N1020V, and I am attempting to install
Microsoft MN-720 on this system. Upon inserting card into PCMCIA
slot, cursor freezes, system hangs; I then must power down and reboot.

Card is not defective, as this same result occurs when I attempt to
install a brand new card of identical make.

I have not been able to complete install of this product.


(Paraphrasing here)

"Duhhh"

They've directed me to contact the manufacturer of the laptop
(Compaq/HP); who, in turn, has referred me to (surprise!) the
manufacturer of the card (Microsoft).

 




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