USB to Serial...

I wouldn't blame Dell. Few vendors will give support on 3rd party
equipment you add to "their" equipment. You should be talking to
Microsoft, not Dell.

Dick

On Sun, 27 Jun 2004 02:43:46 GMT, "Clint"
wrote:

The last time I phoned Dell for support, it was because my MS keyboard
(which worked fine on my old Dell, and on some of the other new Dells in our
office) wouldn't work with my Dimension 2350. I had to boot up with a
different keyboard (like the crappy one that was shipped with the unit), and
then I could plug in my ergonomic MS keyboard. When I phoned Dell (to
India), the only response I got was "It wasn't the keyboard that shipped
with the computer, so they couldn't help me." I tried talking to their
manager, got the same response. Tried multiple times, different times,
trying to get someone reasonable. I even threatened to send it back, and
they didn't care. What a pain in the @ss! We buy through the Small
Business line all the time. Not the major accounts.

Guess I'm a sucker for punishment, though, cause my Inspiron 9100 is on the
way. *sigh*. To tell you the truth, I'd forgotten about that last incident
until this thread, or I probably wouldn't have bought the laptop from
Dell... Thanks a bunch for reminding me about that!

Clint