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HP XP in boot loop - how to resolve using MSFT/HP cd's
Problem with HP Pavilion 6113 laptop. Need help from experienced "HP / XP
recovery person" please. During scandisk it was powered off ( don't ask) and then won't boot. I used utilities to save the data off the laptop's hard drive and now trying to " Repair XP". It goes to advanced startup menu - neither last good nor safe work. When tried it STARTS to boot and echoes startup as far as MUP.SYS then about 5 seconds later restarts - back to HP startup logo - repeats loop: OK need to repair XP. But I think it MIGHT be the disk table that's bad - not necessarily XP ?? In any case ... Where to start to get it to"Fix XP" without reinstalling all of XP/apps ?? With HP's recovery CD ? If it's a disk issue on C: ( maybe bad sector) will doing a quickrestore from D: help ? Or need a Windows XP CD ? and choosing REPAIR ? Also has the 3 DVD's from HP to completely install XP to a blank disk ( paid extra at hp.com) HP website kinda vague on exact procedure/outcome. http://h10025.www1.hp.com/ewfrf/wc/d...name=c00608578 Often it says to go to" START - RUN - ... I can't boot it. http://support.microsoft.com/kb/314058 To "fix XP without doing a complete Restore/reinstall " ( to save current data/apps), where to start ? Thanks |
#2
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HP XP in boot loop - how to resolve using MSFT/HP cd's
Before doing anything else, determine the manufacturer of the hard drive, go to
the manufacturer's web site and download the mfr's hard drive diagnostic software. The usual manufacturers of laptop drives are Fujitsu, Hitachi, Seagate, Western Digital, Samsung, Toshiba. If the drive is a Toshiba, there is NO diagnostic. Run the diagnostic, which will report the health of the drive, and possibly repair (replace) defective tracks if possible. If the drive is a Toshiba, download and ruin the free HDAT2 diagnostic, which can do the same "repairs" and also tell you the SMART parameters of the drive, the best indicator of the overall health of the drive. If even one "repair" operation takes place, replace the drive after trying again to do a Windows XP repair. If you don't know the health of the hardware, it's like driving a car with the windshield covered... Ben Myers On Sat, 1 Mar 2008 08:47:36 -0500, "- Bobb -" wrote: Problem with HP Pavilion 6113 laptop. Need help from experienced "HP / XP recovery person" please. During scandisk it was powered off ( don't ask) and then won't boot. I used utilities to save the data off the laptop's hard drive and now trying to " Repair XP". It goes to advanced startup menu - neither last good nor safe work. When tried it STARTS to boot and echoes startup as far as MUP.SYS then about 5 seconds later restarts - back to HP startup logo - repeats loop: OK need to repair XP. But I think it MIGHT be the disk table that's bad - not necessarily XP ?? In any case ... Where to start to get it to"Fix XP" without reinstalling all of XP/apps ?? With HP's recovery CD ? If it's a disk issue on C: ( maybe bad sector) will doing a quickrestore from D: help ? Or need a Windows XP CD ? and choosing REPAIR ? Also has the 3 DVD's from HP to completely install XP to a blank disk ( paid extra at hp.com) HP website kinda vague on exact procedure/outcome. http://h10025.www1.hp.com/ewfrf/wc/d...name=c00608578 Often it says to go to" START - RUN - ... I can't boot it. http://support.microsoft.com/kb/314058 To "fix XP without doing a complete Restore/reinstall " ( to save current data/apps), where to start ? Thanks |
#3
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HP XP in boot loop - how to resolve using MSFT/HP cd's
Hi!
If the drive is a Toshiba, there is NO diagnostic. You don't need one. :-) If the drive is a 2.5" Toshiba, it is either bad or will be soon. William |
#4
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HP XP in boot loop - how to resolve using MSFT/HP cd's
I see that you have had the same experiences with Toshiba drives as I.
.... Ben Myers On Sat, 01 Mar 2008 18:25:37 GMT, "William R. Walsh" m wrote: Hi! If the drive is a Toshiba, there is NO diagnostic. You don't need one. :-) If the drive is a 2.5" Toshiba, it is either bad or will be soon. William |
#5
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HP XP in boot loop - how to resolve using MSFT/HP cd's
Hi!
First, follow Ben Myers' advice to test the hard drive. If it tests good, you're looking at what is now a screwed up installation of Windows XP. I wouldn't even bother repairing it, especially if you have the data. You need to do a fresh installation at this point. Do not bother to repair the old installation. It will not work. If you have the HP restoration DVDs/CDs, just use them. They will put all the preloaded applications back as they go. 1. Start the system and enter setup. It will tell you what key to push after you turn the computer on. Look for a "boot order" or similar column. Make sure the computer is set to try and start from CD-ROM first. 2. Put in the first recovery CD that came with the computer. Save the settings, exit setup and let the computer restart itself. 3. If prompted, press a key to run setup or start the recovery process. 4. If asked to keep any data, repair your windows installation or do anything similar, don't. Choose to format the hard drive and do not repair Windows. 5. Follow the instructions on screen. Sit back and watch, or go do something interesting for a while. 6. Put your documents and files back on the computer. Don't copy programs or anything like that...just get your data files. 7. To help prevent this from happening again, head into the device manager when your computer is up and running. Find your hard drive, double click it and choose the Disk Properties tab. Remove the check mark from "Write cache enabled". This will allow Windows XP to handle having its disk work interrupted by an unexpected power down or crash. William |
#6
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HP XP in boot loop - how to resolve using MSFT/HP cd's
Successful repair of physical tracks followed by a Windows repair gives the
possibility of being able to clone the drive afterwards, saving a serious amount of time reinstalling all the software. Of course, if the repairs fail, some time is lost, but small in relation to the usual reloading etc of Windows and all apps. I've succeed a few times at this, enough to make me want to try it again and again. In one instance, the failing drive was cloned perfectly and the system booted up perfectly without loss of data and with corrupted software EXCEPT for a single icon on the desktop, easily re-created... Ben Myers On Sat, 01 Mar 2008 18:34:14 GMT, "William R. Walsh" m wrote: Hi! First, follow Ben Myers' advice to test the hard drive. If it tests good, you're looking at what is now a screwed up installation of Windows XP. I wouldn't even bother repairing it, especially if you have the data. You need to do a fresh installation at this point. Do not bother to repair the old installation. It will not work. If you have the HP restoration DVDs/CDs, just use them. They will put all the preloaded applications back as they go. 1. Start the system and enter setup. It will tell you what key to push after you turn the computer on. Look for a "boot order" or similar column. Make sure the computer is set to try and start from CD-ROM first. 2. Put in the first recovery CD that came with the computer. Save the settings, exit setup and let the computer restart itself. 3. If prompted, press a key to run setup or start the recovery process. 4. If asked to keep any data, repair your windows installation or do anything similar, don't. Choose to format the hard drive and do not repair Windows. 5. Follow the instructions on screen. Sit back and watch, or go do something interesting for a while. 6. Put your documents and files back on the computer. Don't copy programs or anything like that...just get your data files. 7. To help prevent this from happening again, head into the device manager when your computer is up and running. Find your hard drive, double click it and choose the Disk Properties tab. Remove the check mark from "Write cache enabled". This will allow Windows XP to handle having its disk work interrupted by an unexpected power down or crash. William |
#7
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HP XP in boot loop - MSFT vs HP XP cd's
Top posting the update:
Bad news/Good news: I spent a long time locating/copying files onto a external USB drive and then tried to use HP RECOVERY. (Not only did I want to TRY to save the install, I really want to TRY to learn how to use recovery for HP, but so far - No luck. I'm still not sure if I tried MSFT XP CD , would I be able to "repair the HP XP install".) Whether I pressed f11 at boot time, or inserted my Windows-made HP Backup Recovery DVDs or the HP complete "restore to Factory" DVDs that I bought online last year, they ALL wanted to wipe my drive on the first screen. I powered down eachtime and spent the afternoon shopping for a 2.5" SATA case that I could use with a USB cable. I found one in Salem NH and removed the hdd from the laptop - into the case , hooked up to USB 2.0 port in a desktop Pc that was in STANDBY MODE to see what I could see. - NOTHING on the C partition - 62gb - 62gb free. Hmmmm.. not good. I shutdown and rebooted and - startup errors. It was finding thousands of errors on the laptop drive and marking stuff bad. There were 1900+ "things wrong" with file 9 - whatever that is, and it started echoing on the startup screen ( like a scandisk screen) tagging file 9 .... tagging file 9... I was debating stopping it ( was it gonna fill the drive with 'bad file info", and overwrite valid stuff that I COULD get to using diag CD ? ), but let it go figuring I had most of the new stuff off the drive, so worst case I'd reformat/reinstall. After 10 minutes of "fixing the drive", XP booted and when I logged onto the desktop I can SEE my stuff on the laptop drive (USB cable) ---- Yeahhhhhh. Now I can just image that drive to a spare fullsize HDD in my desktop using Ghost and then try it again in the laptop. MAYBE ( if "file 9" isn't important) it'll boot. Progress anyways... this way I'll get all my stuff off there and if I have to reimage, it's not a big deal. For now backing up - will update again when drive back in the laptop as to boot or no boot. "Ben Myers" wrote in message ... Successful repair of physical tracks followed by a Windows repair gives the possibility of being able to clone the drive afterwards, saving a serious amount of time reinstalling all the software. Of course, if the repairs fail, some time is lost, but small in relation to the usual reloading etc of Windows and all apps. I've succeed a few times at this, enough to make me want to try it again and again. In one instance, the failing drive was cloned perfectly and the system booted up perfectly without loss of data and with corrupted software EXCEPT for a single icon on the desktop, easily re-created... Ben Myers On Sat, 01 Mar 2008 18:34:14 GMT, "William R. Walsh" m wrote: Hi! First, follow Ben Myers' advice to test the hard drive. If it tests good, you're looking at what is now a screwed up installation of Windows XP. I wouldn't even bother repairing it, especially if you have the data. You need to do a fresh installation at this point. Do not bother to repair the old installation. It will not work. If you have the HP restoration DVDs/CDs, just use them. They will put all the preloaded applications back as they go. 1. Start the system and enter setup. It will tell you what key to push after you turn the computer on. Look for a "boot order" or similar column. Make sure the computer is set to try and start from CD-ROM first. 2. Put in the first recovery CD that came with the computer. Save the settings, exit setup and let the computer restart itself. 3. If prompted, press a key to run setup or start the recovery process. 4. If asked to keep any data, repair your windows installation or do anything similar, don't. Choose to format the hard drive and do not repair Windows. 5. Follow the instructions on screen. Sit back and watch, or go do something interesting for a while. 6. Put your documents and files back on the computer. Don't copy programs or anything like that...just get your data files. 7. To help prevent this from happening again, head into the device manager when your computer is up and running. Find your hard drive, double click it and choose the Disk Properties tab. Remove the check mark from "Write cache enabled". This will allow Windows XP to handle having its disk work interrupted by an unexpected power down or crash. William |
#8
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HP XP in boot loop - Fix-It 8 - MSFT vs HP XP cd's
Top posting - Final result:
After putting the laptop's drive in an external USB case on a desktop box as a secondary drive, when XP booted (its own IDE drive) on the desktop PC, it saw problems with the laptop drive, "fixed them" and after the repair all is well with the drive. I backed it up and put it back into laptop and booted fine / all files folders as they were. I'm still unclear as to why " restoring the disk to a previous backup point" was never an option for me ( as with the old Quickrestore on Compaq boxes) and only " restore to factory settings" was ever displayed, but I'll investigate and report back. Thanks to all. "- Bobb -" wrote in message ... Top posting the update: Bad news/Good news: I spent a long time locating/copying files onto a external USB drive and then tried to use HP RECOVERY. (Not only did I want to TRY to save the install, I really want to TRY to learn how to use recovery for HP, but so far - No luck. I'm still not sure if I tried MSFT XP CD , would I be able to "repair the HP XP install".) Whether I pressed f11 at boot time, or inserted my Windows-made HP Backup Recovery DVDs or the HP complete "restore to Factory" DVDs that I bought online last year, they ALL wanted to wipe my drive on the first screen. I powered down eachtime and spent the afternoon shopping for a 2.5" SATA case that I could use with a USB cable. I found one in Salem NH and removed the hdd from the laptop - into the case , hooked up to USB 2.0 port in a desktop Pc that was in STANDBY MODE to see what I could see. - NOTHING on the C partition - 62gb - 62gb free. Hmmmm.. not good. I shutdown and rebooted and - startup errors. It was finding thousands of errors on the laptop drive and marking stuff bad. There were 1900+ "things wrong" with file 9 - whatever that is, and it started echoing on the startup screen ( like a scandisk screen) tagging file 9 .... tagging file 9... I was debating stopping it ( was it gonna fill the drive with 'bad file info", and overwrite valid stuff that I COULD get to using diag CD ? ), but let it go figuring I had most of the new stuff off the drive, so worst case I'd reformat/reinstall. After 10 minutes of "fixing the drive", XP booted and when I logged onto the desktop I can SEE my stuff on the laptop drive (USB cable) ---- Yeahhhhhh. Now I can just image that drive to a spare fullsize HDD in my desktop using Ghost and then try it again in the laptop. MAYBE ( if "file 9" isn't important) it'll boot. Progress anyways... this way I'll get all my stuff off there and if I have to reimage, it's not a big deal. For now backing up - will update again when drive back in the laptop as to boot or no boot. "Ben Myers" wrote in message ... Successful repair of physical tracks followed by a Windows repair gives the possibility of being able to clone the drive afterwards, saving a serious amount of time reinstalling all the software. Of course, if the repairs fail, some time is lost, but small in relation to the usual reloading etc of Windows and all apps. I've succeed a few times at this, enough to make me want to try it again and again. In one instance, the failing drive was cloned perfectly and the system booted up perfectly without loss of data and with corrupted software EXCEPT for a single icon on the desktop, easily re-created... Ben Myers On Sat, 01 Mar 2008 18:34:14 GMT, "William R. Walsh" m wrote: Hi! First, follow Ben Myers' advice to test the hard drive. If it tests good, you're looking at what is now a screwed up installation of Windows XP. I wouldn't even bother repairing it, especially if you have the data. You need to do a fresh installation at this point. Do not bother to repair the old installation. It will not work. If you have the HP restoration DVDs/CDs, just use them. They will put all the preloaded applications back as they go. 1. Start the system and enter setup. It will tell you what key to push after you turn the computer on. Look for a "boot order" or similar column. Make sure the computer is set to try and start from CD-ROM first. 2. Put in the first recovery CD that came with the computer. Save the settings, exit setup and let the computer restart itself. 3. If prompted, press a key to run setup or start the recovery process. 4. If asked to keep any data, repair your windows installation or do anything similar, don't. Choose to format the hard drive and do not repair Windows. 5. Follow the instructions on screen. Sit back and watch, or go do something interesting for a while. 6. Put your documents and files back on the computer. Don't copy programs or anything like that...just get your data files. 7. To help prevent this from happening again, head into the device manager when your computer is up and running. Find your hard drive, double click it and choose the Disk Properties tab. Remove the check mark from "Write cache enabled". This will allow Windows XP to handle having its disk work interrupted by an unexpected power down or crash. William |
#9
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HP XP in boot loop - Fix-It 8 - MSFT vs HP XP cd's
In ,
- Bobb - typed on Tue, 4 Mar 2008 07:47:43 -0500: Top posting - Final result: After putting the laptop's drive in an external USB case on a desktop box as a secondary drive, when XP booted (its own IDE drive) on the desktop PC, it saw problems with the laptop drive, "fixed them" and after the repair all is well with the drive. I backed it up and put it back into laptop and booted fine / all files folders as they were. I'm still unclear as to why " restoring the disk to a previous backup point" was never an option for me ( as with the old Quickrestore on Compaq boxes) and only " restore to factory settings" was ever displayed, but I'll investigate and report back. Thanks to all. OEM versions of Windows XP does not contain any repair Windows option. At least I have never seen one anyway. Only the retail version of Windows XP does. OEM versions of Windows 2000 does contain the repair option from the ones I have seen though. -- Bill |
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