Good Vendor

"Jeremiah Harbottle" wrote in message
...
According to my local PCWorld they won't and aren't supposed to accept
returns from their online site since it's a different company that runs
it!

Then they need to read their website which states that you can take it
into
a store!

Can you point a link as to where cos id certainly consider them online in
the future if that is the case

On Tue, 7 Dec 2004 18:29:48 -0000, "Steve"
wrote:

No it doesn't.

Does too:-
"Please return the product to a PC World store or phone PC World
aftersales on 08702 420444 (9am to 8pm Monday to Friday, 9am – 5pm
Saturday to Sunday). If a fault occurs while you are abroad, please
contact us after you return to the UK."

Customer service returns on www.pcworld.co.uk


--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

Dr Teeth wrote:
On Tue, 7 Dec 2004 18:29:48 -0000, "Steve"
wrote:

No it doesn't.

Does too:-
"Please return the product to a PC World store or phone PC World
aftersales on 08702 420444 (9am to 8pm Monday to Friday, 9am - 5pm
Saturday to Sunday). If a fault occurs while you are abroad, please
contact us after you return to the UK."

Customer service returns on www.pcworld.co.uk

7. Cancellations and Returns

To return your product for any reason you must first complete a Return
Merchandise Authorisation (RMA) request, which can be found in the returns
section of your 'My Account' page. All returned products should be sent to
Component Centre Returns. The address is available by emailing
. A completed RMA form must be
enclosed within the packaging. This form will be sent to you via e-mail upon
receipt of your RMA request. We recommend that you return products using a
traceable and insured delivery agent ie Recorded Delivery or Special
Delivery via Royal Mail. For more information, please refer to the Returns
section in the Customer Services section of the site.

http://www.pcworld.co.uk/martprd/sto...e turnsPolicy

Watch the word wrap. You are looking at www.pcworld.co.uk?
--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.