PCLINCS.CO.UK - BEWARE !

YGM

--
K. Fletcher / J. Marsh
Hawkeye-Pcs
www.hawkeye-pcs.co.uk

08701 272975
"Minatour" wrote in message
...
Ordered an Athon XP1800 with the DLT3C core from pclincs.co.uk - to
replace
my old 1700 Palamino core.
It came the next day and I fitted it without issue - but at power up, it
refused to boot.
So I jumpered a CMOS reset, tried another PSU, powering the board out of
the
case, etc - to no avail.
The thing was DOA, so I put my Palamino back in - which runs fine.
So the chip was RMA'd with a refund request.
I got a phone call from pclincs today and was told - "The chip you
returned
is damaged - there are striations on the die consistent with the
application
of excessive heatsink pressure".
Strange, because the clip on my heatsink is nice and easy to get on.
She went on to say -"We're sending the chip back to you".
I'm now 50 pounds the wiser/worse off.
These guys are no-namers without a reputation to protect - suppose I ought
to have been more cautious - but hind-sight's always 20/20.
Pretty annoying, all the same.

The moral of the story ? ....... as if it weren't obvious.

For peace of mind .... buy from a reputable retailer.

Minatour

"tHatDudeUK" wrote in message
...

I got a phone call from pclincs today and was told - "The chip you
returned
is damaged - there are striations on the die consistent with the
application
of excessive heatsink pressure".
Strange, because the clip on my heatsink is nice and easy to get on.
She went on to say -"We're sending the chip back to you".
I'm now 50 pounds the wiser/worse off.
These guys are no-namers without a reputation to protect - suppose I
ought
to have been more cautious - but hind-sight's always 20/20.
Pretty annoying, all the same.

To OP whoever that is...

Possibility, some of the thermal compound was left on? I'm sure you would
have noticed such scratches across the die.

It's a shame that it's hardly worth taking to a small claims court, if you
was really willing and certain of victory you could go ahead just to make
your point to them, or perhaps write letters warning of court action if
the
matter isn't dealt with to your satisfaction and it's nice to quote the
sales of goods act to retailers as it really ****es them off (at least
sometimes anyhow).....

You could always play a game of cat and mouse too with the retailer but it
may get expensive. Stick your original RMA# on the box and send it back
with
a note saying "the chip you returned is damaged - there are striations on
the die consistent with the application of excessive heatsink pressure. I
can conly assume that when you tested it, as it was returned DOA, you
damaged it. I would therefore like a replacement blah de blah sales of
goods
act blah de blah court action :-)"


Nice idea.